Career Counselor (Santacruz)

CAREER COUNSELOR – INSIDE SALES

Location: Santacruz, Mumbai
Job Type: Full-Time

ABOUT FPA EDUTECH

FPA Edutech is a leading Accounting & Finance EdTech company with over 17 years of experience in professional education. We offer globally recognized programs including CFP®, ACCA, CMA (USA), CFA®, and IBOC, helping students and professionals build successful careers in finance.

ABOUT THE ROLE

We are looking for a Career Counselor – Inside Sales who can connect with students and parents, understand their career goals, and guide them towards the right professional education programs.

The role involves counselling prospective students, handling inbound and outbound leads, regular follow-ups, admissions support, and converting enquiries into successful enrollments while ensuring a positive student experience.

KEY RESPONSIBILITIES

• Conduct telephonic and face-to-face counselling with students and parents.
• Understand students' career goals, interests, and requirements and recommend suitable programs.
• Handle inbound and outbound leads and ensure timely follow-ups.
• Explain course details, eligibility, fee structure, career opportunities, and the admission process.
• Convert qualified leads and enquiries into enrollments by effectively addressing student queries and concerns.
• Maintain and regularly update lead and student information in the CRM.
• Build and maintain strong relationships with prospective students throughout the admission journey.
• Coordinate with the academic and operations teams to ensure a smooth admission and onboarding process.
• Participate in school and college outreach programs, seminars, workshops, and other student engagement activities.
• Achieve assigned counselling, conversion, and enrollment targets.

QUALIFICATIONS & SKILLS

• Graduate/Postgraduate in any stream.
• Freshers are welcome to apply.
• Excellent verbal and interpersonal communication skills.
• Strong counselling, convincing, and negotiation abilities.
• Comfortable handling telephonic calls and face-to-face consultations.
• Empathetic, patient, and student-focused approach.
• Ability to understand student requirements and provide appropriate career guidance.
• Strong follow-up and relationship-building skills.
• Prior experience in Education, EdTech, Inside Sales, Counselling, or Admissions will be an added advantage.

PROGRAMS YOU'LL WORK WITH

• CFP® – Certified Financial Planner
• ACCA – Association of Chartered Certified Accountants
• CMA (USA) – Certified Management Accountant
• CFA® – Chartered Financial Analyst
• IBOC – Investment Banking Operations Certificate

WHAT WE OFFER

• Attractive salary + performance-based incentives
• Opportunities for international travel
• Waiver of FPA certification training fees
• Growth and learning opportunities
• Dynamic, collaborative, and supportive work environment
• Opportunity to build a career in the Education & EdTech industry

Explore FPA Edutech
Website: http://www.fpa.edu.inLinkedIn: https://www.linkedin.com/company/fpa-edutech/Instagram: https://www.instagram.com/fpaindiaofficial

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Internet reimbursement
• Provident Fund

Work Location: In person