Job Title: Microsoft Dynamics 365 DeveloperEmployment Type: Full Time, PermanentPosition Location: HyderabadReports to: Delivery HeadQualifications: BE/B.Tech/MCA Degree in Computer Science, Engineering, orsimilar relevant fieldTotal Experience 4+ yearsWorking Model Hybrid Organization Brief:CapTech (www.captechconsulting.com) is a U.S.-based technology and management consulting firmand part of the Markel Group (NYSE: MKL), a Fortune 500 family of companies. We help leadingorganizations design, build, and modernize digital products, data platforms, and customer experiencesthat create measurable business impact.Our Global Capability Center (GCC) in Noida/Hyderabad, operated by RDSolutions India (also a MarkelGroup company), extends CapTech’ s consulting excellence through world-class engineering, analytics,and innovation capabilities delivered from India. About The Role:The Microsoft Dynamics 365 Developer is responsible for delivering end-to-end technical support,configuration, and development within the Dynamics 365 ecosystem. This role ensures stability,performance, and continuous improvement of the application environment.You will collaborate closely with business analysts, functional consultants, and other developers todeliver scalable and efficient solutions across CRM and ERP modules. Primary Responsibilities: Develop and customize Dynamics 365 applications (Customer service, contact center) to meetbusiness requirements. Implement custom plugins, workflows, Power Automate flows, and business rules. Build and maintain PowerApps, Power BI dashboards, etc. and integration within the PowerPlatform and external system.Intrics Solutions Pvt Ltd Graphix 2, 2nd Floor, A 13, Sector 62, Noida, U.P.-201301 Develop and maintain custom APIs, web services, and data integrations with external systemsusing C#, .NET, and Azure services. Support Microsoft Dynamics 365 applications Collaborate with functional and technical teams to gather requirements Troubleshoot, debug, and optimize existing Dynamics 365 solutions for performance andscalability. Ensure compliance with Microsoft best practices, coding standards, and data security guidelines. Stay updated on the latest Dynamics 365, Power Platform, and Azure features to recommendenhancements and innovations. Knowledge and Skills Requirement: Dynamics 365 CE/CRM configuration, customization, and environment management. Deep knowledge of Power Platform (Power Apps, Power Automate, Dataverse etc). Experience using DevOps tools (Azure DevOps, Git, CI/CD pipelines) Hands-on experience with .NET, JavaScript, Plugins, APIs, Dataverse SDK. Experience of Azure services, logic apps, Azure functions, and security best practices. Experience with performance tuning, system monitoring, and telemetry tools. Familiarity with ServiceNow or similar ITSM tools. Qualification: Bachelor’s degree in computer science, Information Technology, or related field. 4+ years of experience with Microsoft Dynamics 365 CE/CRM technical support or development. Microsoft certifications in Dynamics 365, Power Platform, or Azure. Experience with enterprise-grade integrations and middleware platforms. Exposure to ITIL processes, SLA-based support, and change management. Why Join US: Be part of a Fortune 500 global enterprise known for innovation, integrity, and long-termgrowth. Join a Global Capability Center that combines the energy of a startup with the stability of aglobal brand. Collaborate with U.S. based consulting teams on cutting-edge, enterprise-scale projects. Work in a hybrid environment that promotes learning, craftsmanship, and career growth Job Type: Full-time Pay: ₹601,764.30 - ₹1,995,222.45 per year Work Location: In person