Digigrove Digital logo

Call Quality Specialist

Digigrove Digital

0 - 3 years

2 - 6 Lacs

Gurugram

Posted:10 hours ago

Job Description

Responsibilities:

* Conduct call audits with QC tools

* Ensure quality through analysis & control

* Monitor calls for compliance

* Analyze customer feedback for improvement

* Maintain high CSAT ratings

Skills Required

Quality monitoring TAT Check Analysis Call Audit Calling CSAT QC

Learn the skills this job asks for

Free courses, interview questions and practice for each skill.

Work Mode

Work from Office

Job Type

Full Time

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Digigrove Digital logo
Digigrove Digital

RecommendedJobs for You

Digigrove Digital logo

Call Quality Specialist

Digigrove Digital

Gurugram

Digigrove Digital logo

Call Quality Specialist

Digigrove Digital

Gurugram