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Business Process Executive

Nexus Software System

1 - 8 Lacs

Pune

Posted:8 hours ago

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Job Description

  • Workflow Execution: Handle daily operational, administrative, or customer-facing processes (such as data entry, accounts, billing, or client support) according to standard operating procedures (SOPs).
  • Process Analysis: Study existing workflows to identify bottlenecks, redundancies, or errors, and report findings to management.
  • Quality & Compliance: Monitor key performance indicators (KPIs), perform regular quality checks, and make sure all activities follow company and industry regulations.
  • Problem-Solving & Escalation: Resolve customer or internal operational queries, root-cause immediate errors, and escalate complex issues to supervisors.
  • Documentation & Reporting: Maintain accurate process logs, update workflow documentation, and prepare periodic performance or sales reports.

Pay: ₹153,000.00 - ₹849,000.00 per year

Work Location: In person

Skills Required

Business Process Data Entry Billing Client Support Standard Operating Procedures Process Analysis Root Cause Sales Requirements analysis Problem solving

Job Type

Full Time

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