Business Operations Manager

• The candidate must have 15+ years of relevant experience in overall company operations and management, with the ability to independently manage day-to-day business activities, coordinate across departments, and work closely with the company’s directors.Key ResponsibilitiesMandatory Candidate RequirementsIdeal Excellent communication skills and strong computer proficiency are non-negotiable requirements. The candidate should be capable of functioning as a trusted senior management professional and ensuring that the company’s operational and administrative responsibilities are handled efficiently.
• Company Operations: Overseeing daily business operations and ensuring the smooth and efficient functioning of the organization.
• Back-Office Management: Managing administration, documentation, internal processes, reporting, and operational coordination.
• Sales Support: Coordinating with the sales team, monitoring sales activities, managing client follow-ups, and supporting business development.
• Customer Service: Maintaining strong customer relationships, resolving escalations, and ensuring high service standards.
• Directors’ Executive Support: Managing the directors’ business-related and personal administrative responsibilities with discretion, efficiency, and professionalism.
• Business Expansion: Identifying new business opportunities, developing expansion strategies, and implementing growth plans.
• Strategy and Execution: Converting management decisions into actionable plans and ensuring timely implementation.
• Team and Process Management: Coordinating across departments, supervising employees, streamlining workflows, and improving operational efficiency.
• Management Coordination: Acting as a key liaison between directors, employees, customers, vendors, and other stakeholders.
• Experience: Minimum 15 years of relevant experience in company operations, administration, business management, or a similar senior role.
• Excellent Communication Skills: Outstanding verbal and written communication skills, with the ability to interact confidently and professionally with directors, employees, customers, vendors, and business associates.
• Strong Computer Skills: Excellent working knowledge of computers, MS Office (particularly Excel, Word, and PowerPoint), email, internet-based tools, documentation, reporting, and business software. Computer proficiency is mandatory.
• Leadership and Coordination:
• Business Acumen:
• Trustworthiness and Confidentiality:
• Execution and Problem-Solving:

Pay: ₹65,000.00 - ₹80,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Paid time off

Work Location: In person