Job
Description
Business Operations Lead (Retail Store) Location: Behrampore, West Bengal Reporting to: Business Head Employment Type: Full-time Role Overview: We are looking for a dynamic and hands-on Business Operations Lead to drive the execution of strategic initiatives and new business rollouts in the retail sector . This role demands strong ownership of brand operations, P&L performance, and on-ground execution across multiple locations. The ideal candidate should be highly mobile, business-savvy, and capable of transforming plans into measurable business outcomes. Key Responsibilities: Lead the end-to-end execution of new and ongoing business activities, ensuring timelines, budgets, and quality benchmarks are met. Own and drive P&L performance for assigned projects or business units. Oversee brand operations and ensure alignment with overall brand guidelines, market positioning, and customer experience. Coordinate with cross-functional teams including sales, marketing, retail operations, merchandising, HR, and supply chain to align efforts and drive performance. Be ready to travel extensively across regions for business reviews, store visits, team meetings, and partner coordination. Monitor project milestones, risks, and performance metrics; report progress regularly to senior management. Identify business opportunities, operational gaps, and customer insights to inform project decisions and strategy. Build and implement SOPs to ensure consistent delivery and operational efficiency across locations. Manage vendor relationships, project documentation, and compliance. Ensure that all planned business activities are executed with agility and accountability. Candidate Requirements: Bachelor’s degree in Business Administration, Management, or related field; MBA preferred. 2-3 years of experience in project management, retail operations, or business execution. Strong business acumen with hands-on experience in managing budgets, costs, and profitability. Excellent communication, coordination, and interpersonal skills. Ability to lead multiple initiatives and teams simultaneously. Highly mobile and willing to travel frequently as per business needs. Proficient in MS Office , Excel & ppt Smart, driven, and accountable with a proactive approach to problem-solving. Why Join Us? Be at the forefront of building and expanding new business verticals. Gain holistic exposure across brand, finance, operations, and strategy. Opportunity to grow into leadership roles with direct impact on business outcomes. Fast-paced, high-growth environment with entrepreneurial culture. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Paid sick time Schedule: Day shift Ability to commute/relocate: Berhampore, West Bengal: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Have you experienced working in retail or other consumer-facing industries? Experience: Business operations: 2 years (Preferred) Work Location: In person
