Business Operations & Growth Coordinator – Work From Home
Company: Mindvectors Technologies LLP
Job Type: Part-Time, Remote (Work From Home)
Working Days: Monday to Saturday
Experience Required: Minimum 1 year relevant experince
About the Company
Mindvectors Technologies LLP is a growing IT solutions and consulting company specialising in cloud services, Microsoft 365, cybersecurity, software licensing, IT infrastructure solutions and technology consulting.
We are looking for a proactive, organised and results-oriented Business Operations & Growth Coordinator to support our daily business activities, coordinate with business development teams and partners, generate business opportunities, and help ensure smooth business operations.
Job Overview
The coordinator will take end-to-end ownership of daily business coordination, ensuring that every assigned lead, partner activity, customer requirement, quotation, order, renewal and operational task is tracked, followed up and brought to closure or escalated to management.
The ideal candidate should be comfortable handling multiple responsibilities, independently following up with stakeholders, coordinating business development activities and maintaining accurate business records.
Key Responsibilities
1. Business Operations & Management Coordination
- Coordinate daily business activities and ensure timely completion of assigned tasks.
- Maintain a central tracker for operational activities, pending actions and deadlines.
- Coordinate with management, customers, business development teams, partners and vendors.
- Follow up proactively on pending activities and resolve or escalate operational issues.
- Identify process gaps and recommend improvements to business workflows.
- Prepare daily updates, weekly progress reports and management dashboards.
2. Business Development & Sales Team Coordination
- Coordinate regularly with business development executives, sales associates and business partners.
- Conduct scheduled calls and follow-ups to review business opportunities and customer requirements.
- Generate and identify new business opportunities through existing and potential business relationships.
- Qualify customer enquiries and update opportunities in the CRM.
- Coordinate sales discussions, meetings and demonstrations.
- Monitor lead progress and ensure timely follow-ups by responsible team members.
- Track partner and business development team productivity.
3. Recruitment & Onboarding of Business Development Associates
- Source suitable business development candidates and business partners through job portals, LinkedIn and referrals.
- Conduct initial candidate screening and coordinate interviews.
- Manage candidate and partner onboarding documentation.
- Coordinate induction, product training and CRM orientation.
- Engage newly onboarded associates to encourage active business participation.
- Track recruitment, onboarding and activation status.
- Follow up with inactive associates and identify areas requiring support.
4. CRM, Customer & Partner Coordination
- Maintain accurate customer, partner and business development records.
- Ensure timely updating of assigned opportunities and follow-up activities.
- Coordinate customer enquiries and business requirements.
- Maintain regular communication with active business partners.
- Track pending customer requests and ensure appropriate action.
- Maintain organised records of interactions, assigned responsibilities and next steps.
5. Business Administration & Reporting
- Maintain business records, contact databases and operational trackers.
- Coordinate routine documentation and internal administrative activities.
- Assist with approved marketing campaigns and business outreach activities.
- Coordinate internal meetings and follow up on assigned action items.
- Prepare daily activity summaries, weekly business reports and monthly performance updates.
- Support management in monitoring business performance and operational efficiency.
Key Performance Indicators (KPIs)
Performance will be evaluated against measurable monthly targets, including:
- CRM accuracy of at least 98%.
- Completion of at least 95% of assigned follow-ups on time.
- Timely coordination and closure or escalation of operational tasks.
- Recruitment, onboarding and activation of business development associates and partners.
- Generation and tracking of qualified business opportunities.
- Regular engagement with business development teams and partners.
- Timely reporting and accurate maintenance of business records.
- Demonstrable contribution to business growth and operational efficiency.
Monthly targets will be communicated by management and adjusted for assigned responsibilities and business requirements.
Salary & Performance Incentives
During the first 90 days (Probation):
- Fixed monthly salary: ₹11,500
- Performance incentive: Up to ₹750 per month (₹150 per KPI across five categories)
- Maximum monthly earnings: ₹12,250
After successful probation and written confirmation:
- Fixed monthly salary: ₹12,500
- Performance incentive: Up to ₹2,500 per month (₹500 per KPI across five categories)
- Maximum monthly earnings: ₹15,000
Performance incentives depend on verified KPI achievements. Fixed pay will be adjusted where necessary to comply with applicable minimum-wage requirements.
Training & Probation
- Initial seven-day training and assessment programme.
- Independent operational responsibilities commence following successful initial training assessment.
- Probation period of 90 days from the employment start date.
- Performance reviews at regular intervals during probation.
- Continuation and confirmation are based on performance and applicable employment policies.
- Required training time will be paid in accordance with applicable law.
Eligibility & Required Skills
- Minimum 1 year of relevant professional experience.
- Graduate preferred.
- Experience in business coordination, sales support, recruitment, inside sales or business operations.
- Good communication skills in Hindi and English.
- Working knowledge of MS Excel, email and CRM applications.
- Ability to conduct professional business calls and coordinate with multiple stakeholders.
- Strong organisational, follow-up and problem-solving abilities.
- Ability to work independently and manage multiple tasks.
- Experience in IT products, cloud solutions or software licensing will be an advantage.
Work From Home Requirements
- Candidate must have their own laptop or desktop computer.
- Reliable broadband internet connection is mandatory.
- Functional microphone and webcam.
- Quiet and professional work environment.
- Availability during assigned working hours.
- Ability to use company-approved communication and CRM platforms.
- Compliance with company data-security and confidentiality requirements.
Who Should Apply?
We are looking for candidates who are proactive, responsible, organised and comfortable taking ownership of daily business coordination.
Candidates should be able to work independently, communicate professionally, maintain disciplined follow-ups and contribute to business growth.
To Apply: Submit your updated resume with your current location, relevant experience, earliest joining date and confirmation of laptop and internet availability.
Pay: ₹15,000.00 per month
Application Question(s):
- You have your own laptop to work on this role.
- Do you have internet at your location / home
- Are you available to work remotely from Monday to Saturday ?
- Describe your experience coordinating business development teams or partners, following up on opportunities and maintaining CRM records.
Experience:
- Inside sales / coordination: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: Hybrid remote in Gurugram, Haryana
