Business Analyst

Position:

Sub-Department / Vertical

Location :

• Bachelors degree in engineering, Information Technology, or related field.
• Certification in Business Analysis (e.g., CBAP, CCBA) preferred.

Experience Range:

• 4-6 years of experience as a Business Analyst in the insurance domain, preferably life insurance.
• Experience in insurance product configuration or system migration projects is an advantage.

Professional Experience / Skills:

• Strong understanding of insurance product structures and business workflows.
• Experience in writing BRDs, FRDs, and Use Cases.
• Ability to elicit, analyse, and document business and system requirements.
• Exposure to insurance core systems (Life Asia, Ingenium, Premia, or similar).
• Familiarity with SQL queries and testing processes.
• Good understanding of API integration and system interfacing.
• Excellent communication skills and stakeholder management.
• Strong analytical and documentation skills.

Key Responsibilities:

• Collaborate with business teams to understand product requirements and operational workflows.
• Document functional and non-functional requirements.
• Prepare BRDs, SRS documents, and support test case development.
• Act as liaison between business and technical teams.
• Ensure system designs align with business expectations.
• Support UAT and resolve issues post-go live.
• Maintain traceability matrices and change logs.
• Assist in training and documentation for end-users.

Functions / OthersFrequencyPurpose of Interaction

Product / Actuarial TeamRegularUnderstand product specificationsApplication Development / QA TeamsDailyTranslate requirements and validate implementationOperations / Underwriting / ClaimsRegularGather requirements and share enhancementsProject ManagersRegularReport progress and raise risks/issuesVendors / IT PartnersAs neededClarify requirement scope and validate configurationImplementation PartnersAs neededCoordinate requirement sessions and documentationAuditors / ReviewersOccasionallyShare requirement documentation for review