About Payrup :-Payrup is a rapidly growing fintech platform delivering B2B and B2C financial solutions , including Micro ATM, AEPS, DMT, BBPS, prepaid instruments, API-based services , and digital payment infrastructure . We are strengthening our compliance and regulatory operations to support our expansion and ensure secure, seamless, and compliant financial services. Key Responsibilities Support partner and merchant onboarding by validating KYC and operational compliance.Support regulatory compliance activities across fintech services like Micro ATM, AEPS, DMT, BBPS, and Wallet services . Assist in ensuring adherence to RBI, NPCI, FIU guidelines , and KYC/AML requirements. Coordinate with internal teams and banking partners for compliance documentation and reporting. Help maintain compliance policies, SOPs, and audit documentation. Monitor daily operations for transaction reconciliation, dispute handling, and chargeback tracking . Stay updated on regulatory changes and assist in implementing process updates. Participate in internal audits and assist senior compliance officers in risk monitoring and process improvement. Required Experience & Qualifications 1–2 years of experience in fintech operations or compliance , preferably in Micro ATM, AEPS, DMT, or digital payments . Basic understanding of RBI/NPCI regulations, FIU reporting, and AML/KYC processes . Experience in handling B2B fintech operations or partner integrations is an advantage. Bachelor’s degree in Finance, Commerce, Business Administration, or a related field . Skills & Competencies Strong attention to detail and analytical mindset. Good communication and documentation skills. Ability to work collaboratively with operations and technology teams. Eagerness to learn fintech regulatory frameworks and operational processes. Proficiency in MS Excel, Google Sheets, and basic reporting Job Type: Full-time Pay: ₹40,000.00 - ₹58,000.00 per month Work Location: In person
Key responsibilities: Client Communication, financial record-keeping, financial data analysis, and assisting with budgeting and forecasting. Essential skills include strong accounting knowledge, proficiency in financial software like Excel and Tally ERP, and excellent analytical and communication abilities. Well Equipped with Digital-Powered Finance and Accounting (FAO), Tax and Compliances, Business Process management (BPM). Demonstrate discipline and commitment to delivering assigned tasks instipulated timelines. Job Type: Internship Contract length: 6 months Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person
Job Summary The Operations Executive Intern will support day-to-day operational activities, coordinate with internal teams, assist in process improvement, and ensure smooth execution of business workflows. This role is ideal for candidates who are detail-oriented, analytical, and eager to learn how business operations function in a real-world environment. Key Responsibility Assist in daily operational tasks, including data entry, documentation, and workflow coordination. Monitor ongoing projects and ensure timely updates to stakeholders. Support process improvement initiatives by identifying inefficiencies and suggesting solutions. Prepare operational reports, dashboards, and performance summaries. Coordinate with teams such as logistics, sales, finance, HR, and customer support to ensure seamless operations. Help maintain and update SOPs, checklists, and internal databases. Conduct market/competitor research when required. Assist in vendor coordination, order processing, inventory tracking, or service delivery (depending on industry). Ensure compliance with company policies, quality standards, and operational guidelines. Perform any additional tasks assigned by the operations team. Required Skills And Qualifications Pursuing a Bachelor's degree (Business, Operations, Supply Chain, Management, Commerce, or related fields preferred). Strong organizational and multitasking abilities. Good analytical skills and proficiency with MS Excel/Google Sheets. Excellent verbal and written communication skills. Ability to work independently and within a team. High attention to detail and a problem-solving mindset. Eagerness to learn operations management and business processes. Preferred Qualifications Prior internship experience in operations, administration, or coordination (optional). Basic understanding of workflow management tools (Asana, Trello, Notion, ERP systems, etc.). Knowledge of data analysis tools is a plus. What You Will Learn Here End-to-end business operations and workflow management. Real-world problem-solving and cross-functional coordination. How to analyze operational performance and optimize processes. Stakeholder communication and project execution skills. Use of professional tools and operational methodologies. Documents To Carry Updated Resume Job Type: Internship Contract length: 6 months Pay: ₹15,000.00 per month Work Location: In person
Job Summary: We are seeking a customer-focused Customer Support Executive to handle customer queries, provide timely resolutions, and ensure a high level of customer satisfaction. The role involves communicating with customers through various channels and maintaining accurate records of interactions. Key Responsibilities: Handle customer inquiries via phone, email, chat, and ticketing systems Provide accurate information regarding products, services, and processes Resolve customer issues promptly and professionally Escalate complex issues to the appropriate internal teams Maintain detailed records of customer interactions and resolutions Follow up with customers to ensure issue resolution and satisfaction Adhere to company policies, processes, and service standards Meet individual and team performance metrics (SLAs, CSAT) Assist in creating FAQs and support documentation Coordinate with internal teams for issue resolution Required Skills & Qualifications: Bachelor’s degree (any discipline) Minimum 2 years of experience in customer support or a similar role Excellent communication skills (verbal and written) Strong problem-solving and interpersonal skills Ability to handle customers with patience and empathy Basic computer knowledge and familiarity with CRM / ticketing tools Willingness to work in shifts (if applicable) Preferred Skills (Optional): Experience in fintech, SaaS, or e-commerce support Knowledge of CRM tools (Freshdesk, Zendesk, etc.) Multilingual ability Benefits: Competitive salary Performance-based incentives Career growth opportunities Supportive and collaborative work environment Job Type: Full-time Pay: ₹11,902.54 - ₹30,000.00 per month Application Question(s): Are you proficient in Hindi And English? Work Location: In person
PayRup is a fast-growing fintech & digital payments platform focused on simplifying online transactions, utility payments, mobile recharges, travel bookings, and more through a unified mobile experience. Job description Position: Assistant Admin We are looking for a proactive and detail-oriented Assistant Admin who has strong experience in handling financial transactions and comes with a background in financial advisory. The ideal candidate will assist in administrative operations while ensuring smooth financial coordination and compliance. Key Responsibilities Manage day-to-day administrative tasks to support office operations. Handle financial transactions, reimbursements, vendor payments, and account tracking. Assist in preparing financial reports, documentation, and reconciliations. Provide support in financial advisory activities such as budgeting, investment coordination, or financial planning (as required by management). Maintain accurate financial and administrative records. Coordinate with internal teams, finance departments, and external stakeholders. Manage office supplies, logistics, scheduling, and general admin activities. Support HR/Operations team with documentation and internal communication. Required Skills & Qualifications Bachelor’s degree in Finance, Commerce, Business Administration, or related field. Prior experience in handling financial transactions is mandatory. Background in financial advisory, financial services, or related domain is preferred. Strong numerical ability and analytical thinking. Excellent communication and coordination skills. Proficiency in MS Office (Excel, Word, PowerPoint). Ability to multitask, prioritize, and handle confidential information responsibly. Strong attention to detail and a proactive work approach. Why Join Payrup? Fast-growing fintech environment. Opportunity to work closely with financial and core admin operations. Collaborative and supportive team culture. Career growth and learning opportunities Job Type: Full-time Pay: ₹10,000.00 - ₹40,000.00 per month Work Location: In person