1 - 3 Lacs
Posted:4 days ago
We are looking for a detail-oriented and tech-savvy Non-Voice Executive to join our growing BPO team. In this role, you will be the primary point of contact for customers via Chat and Email. Your goal is to provide high-quality solutions, resolve queries efficiently, and maintain a high level of customer satisfaction—all without picking up a phone.
Key Responsibilities
Customer Interaction: Handle a high volume of inbound customer queries through live chat and email platforms.
Problem Solving: Identify customer needs, troubleshoot issues, and provide accurate solutions using our internal database.
Data Accuracy: Document all interactions clearly in the CRM system to ensure seamless follow-up.
Multitasking: Manage 2–3 simultaneous chat windows while maintaining a fast response time (TAT).
Quality Compliance: Follow standard operating procedures (SOPs) to ensure every response meets company quality and "Tone of Voice" standards.
Age criteria 18 to 29 years
Pay: ₹16,090.79 - ₹32,474.48 per month
Work Location: In person
Free courses, interview questions and practice for each skill.
Part Time
Aress Software & Education Technologies
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Pune
Experience: Not specified
1.93089 - 3.89694 Lacs P.A.
Pune
Experience: Not specified
1.93089 - 3.89694 Lacs P.A.
Pune
Experience: Not specified
1.93089 - 3.89694 Lacs P.A.
Pune
Experience: Not specified
1.93089 - 3.89694 Lacs P.A.
AI Job Matching Summary
