BotSpace

3 Job openings at BotSpace
Senior Full Stack Engineer india 3 years None Not disclosed On-site Full Time

Who we're looking for : We’re searching for a seasoned full-stack engineer who thrives on ownership. If you’ve built and deployed production-ready applications using NodeJS and ReactJS , and you’re excited about shaping a product from the ground up, we’d love to talk. This is not just another job — you’ll be part of the founding engineering team , working directly with our CTO and founders to design and ship the core platform of a next-generation business chat application (think WhatsApp, but built for businesses to deliver seamless customer experiences). Please avoid applying if you are still in college or have less than 3 years of experience in building products that are used by consumers in production. What you’ll do Build and scale backend APIs and a performant frontend from scratch. Own the full development lifecycle, from architecture to deployment. Collaborate closely with founders to make key technical decisions. Influence engineering culture and lay the foundation of our tech stack. Be part of the journey as we scale from 0 → 1 → 100. What we’re looking for 3+ years of experience building and shipping consumer-facing products in production. Deep experience with NodeJS and ReactJS . Strong systems-thinking: able to design scalable, secure APIs. Startup mindset: ownership, adaptability, and excitement to build from scratch. Bonus: prior experience with real-time messaging or chat systems. Why join us: We believe when businesses succeed, everyone prospers. But today’s customer experience tools are clunky, slow, and hold businesses back. Our mission is to fix that — by building powerful, intuitive software that helps businesses grow faster and serve their customers better. Joining now means you’ll be part of the earliest team , shaping not just the product but also the company’s culture and future. As we grow, so will your role, responsibilities, and rewards (including competitive compensation and early-team equity).

Video Editor (Youtube & Social Content) india 0 years INR Not disclosed On-site Full Time

Who we're looking for: BotSpace is on a mission to reinvent customer experience through AI-powered messaging on WhatsApp, Instagram, and beyond. Now, we're looking for a story-first Video Editor to help us tell that story one scroll-stopping frame at a time. If you obsess over YouTube retention curves, find joy in color grading a frame just right, and know how to turn a simple conversation into a compelling visual story we want to talk to you. This role is for someone who doesn't just cut clips, but builds narratives. You'll work closely with our marketing, product, and content teams to create long-form explainers, short-form reels, case studies, and motion-rich product videos that educate, convert, and delight. Tools we use Adobe Premiere Pro / After Effects Descript Responsibilites Edit YouTube videos (explainer, educational, podcast-style, or product-focused) Create short-form content from long videos for Instagram Reels, YouTube Shorts, and TikTok Cut podcast/video interviews with clean transitions, audio leveling, and engaging pacing Enhance storytelling with B-rolls, on-screen text, and smart motion graphics Optimize videos for retention, clarity, and algorithm performance Collaborate with writers, designers, and product team to bring ideas to life Maintain consistent brand identity across all videos Manage fast turnarounds and multiple editing projects at once You'd be a good fit if: You've worked with creators, SaaS brands, or B2B podcasts You understand video pacing, structure, and retention-friendly storytelling You're fluent in English and can work independently with minimal supervision You care about clarity, creative polish, and delivering on time You have a strong video portfolio (send links we love seeing before/after too!) Mission & Vision: When businesses succeed everyone prospers. Powerful software has proven to help businesses grow faster. Our mission is to provide businesses access to powerful software. Customer Experience is key to every business's growth & success. The current CX software tools are subpar and bloated which slows teams and holds businesses back. So we start there!

Customer Success Manager (SaaS) india 3 - 5 years INR Not disclosed Remote Full Time

Who we're looking for We're looking for someone work closely with customers to understand their business needs and challenges, and guides them to make the most of BotSpace to automate marketing, sales, engage customers and scale their business. Note: Please avoid applying if you are still in college. You'll need the following skillsets to be successful in this role: 3+ year of experience in a Sales, Success or Support role in a SaaS and/or B2B company is preferred A good understanding of the CRM, marketing and sales tools. Responsible for on-boarding and training of new customers Can take ownership of the relationship post sales and grow the customer Strong interpersonal skills and experience building strong relationships Proven track record of highly-professional customer service or sales in a fast paced, dynamic environment Experience using a CRM like Hubspot Experience managing outbound campaigns from list building, to outreach (call + email), CRM maintenance & consistent follow-up As a fully remote team, we're looking for hands-on, experienced candidates who are able to focus on the work and get it done. What You'll Do Responsible for on-boarding and training of new customers Own, track and improve performance metrics for customers alongwith revenue growth Coordinate with support & tech teams to resolve product issues Build a trustworthy relationship with customers to ensure retention & reduce churn Partner closely with cross-functional teams to translate business needs and product requirements into new solutions for customers Prepare weekly/monthly business reports & assisting clients with strategies to improve business growth Maintaining Billing, Issues & Customer Success sheets, coordinating to ensure smooth product delivery Own overall relationship with assigned clients, which include: increasing adoption, ensuring retention, and satisfaction Strategically manage account escalations & provide timely resolution Help drive customer references and case studies Mission & Vision: When businesses succeed everyone prospers. Powerful software has proven to help businesses grow faster. Our mission is to provide businesses access to powerful software. Customer Experience is key to every business's growth & success. The current CX software tools are subpar and bloated which slows teams and holds businesses back. So we start there!