Bodyshop Advisor

Key Responsibilities:

• Receive customers and understand their vehicle repair and body shop requirements.
• Inspect vehicles and identify body damage, denting, painting, and accident repair requirements.
• Prepare repair estimates, quotations, and job cards.
• Coordinate with technicians, insurance companies, and customers throughout the repair process.
• Provide regular updates to customers regarding repair status and delivery timelines.
• Ensure timely vehicle delivery while maintaining repair quality and customer satisfaction.
• Follow up on pending quotations and convert enquiries into confirmed repair jobs.
• Maintain proper documentation, repair records, and customer feedback.
• Support customer acquisition and business development activities.

Requirements:

• 1-5 years of experience in an automobile service centre or body shop.
• Knowledge of vehicle body repairs, denting, painting, and repair estimation.
• Good communication, customer-handling, and coordination skills.
• Basic computer knowledge and documentation skills.
• Experience in insurance claims and accident repair processes will be an advantage.

Preferred Candidate: