Company Overview Bluesapling is a fast-growing technology and digital transformation company based in Bangalore serving businesses across the globe through its world-class enterprise solutions. We are looking for people who are passionate about understanding customer needs and helping them adopt the Software solution to their advantage and a willingness to work on brand building at a young company. Qualifications At Least graduation, preferably in commerce from prominent institute 0-1 years of experience in customer support Skills High level of empathy and aptitude to help and resolve problems for others. Learning ability to understand the software from the end user’s perspective. Oral and written communication skills to help and train clients on using the software. Good hold on English and Hindi is a must. Knowledge of Malayalam & Telugu regional language is a must. Other desirable skills: Preferably a female candidate Expressive and good communication skills Good listener and empathetic disposition Proactive in anticipating customer pain points and providing feedback to the product teams on feature usage and issues. Roles & Responsibilities Your objective will be to ensure that client is able to extract value of our solution to the fullest. You will be the first point of contact for the client and end users of the software. You will be responsible for successful transition of the customer to our solution, for client communication and coordinating with them for conducting feature demonstration and giving training sessions. You will be resolving client queries on a real-time basis. You will also report to Product team on any major issues that clients may be facing. Uphold established standards, processes and best practices in customer service. You are expected to continuously learn and build a knowledge base by reading books, understanding business, and empathizing with our customers. Skills:- Communication Skills, Effective communication and Troubleshooting Show more Show less
Company Overview BlueSapling is a technology and digital transformation company based in Bangalore serving businesses across the globe through its world class enterprise solutions. Role We are looking for a passionate, high agency UI/Visual designer; someone who loves designing beautiful visuals and user interface. Being good at graphics and illustrations is a plus. You will work closely with the product and engineering teams who will bring in UX and Engineering know-how to collaborate with you and build exceptional digital experiences. Skills: Excellent eye for details and aesthetics. Inclination for art and design. Ability to think creatively. A streak of OCD. High empathy. Ability to think from anyone’s point of view. Bachelor’s degree in any field. Preferably in Design, Fine Arts, or related fields. Experience of designing Websites, Interfaces, Graphics. A portfolio showcasing creativity and high agency. Proficiency in tools such as Figma, Adobe XD, Sketch, InVision or Photoshop/Illustrator. Responsibilities: Lead the design efforts for the company. Collaborate with engineering to create beautifully crafted websites, applications, marketing materials and more. Participate in the development process from definition through design, build, test, release, and maintenance. Present design ideas and solutions confidently to team members and clients. Conduct user research and evaluate user feedback. Establish and promote design guidelines, best practices and standards. Stay up-to-date with the latest design trends, tools, and UI best practices. Benefits: Position: UI Designer Experience: 0 to 2 Years Location: Bangalore / Remote Write to us at careers@bluesapling.com.