Candidate will be responsible in managing assignments and projects from initiation to completion. Your responsibilities will include student communication, resource allocation, progress monitoring, and ensuring high-quality, timely project delivery.

JOB DESCRIPTION: As an Operations/Project Manager, you will play a critical role in managing assignments and projects from initiation to completion. Your responsibilities will include student communication, resource allocation, progress monitoring, and ensuring high-quality, timely project delivery. The ideal candidate will have a basic understanding of various academic assignments, including essay writing, report writing and literature review, primary/secondary data analysis, thesis and dissertation writing, research papers and statements of purpose, case studies and Q&A-based assignments. JOB ROLE & RESPONSIBILTIES: Communicate with students to understand their requirements. Provide regular updates to students about the progress of their assignments. Assign tasks to suitable writers from the database based on project requirements. Monitor project progress and ensure writers meet deadlines. Set budgets with students and manage all payment transactions. Ensure assignments meet academic standards and student expectations. Implement student feedback and convey modifications to writers. Maintain detailed records of ongoing projects for seamless tracking. Collect student feedback/reviews on the company’s Google account post-project completion. Undertake additional operational tasks to support the company’s objectives.

Job Overview: As a Customer Support and Operations Intern, you will be the backbone of Writeyfy’s student and writer interactions, ensuring a smooth and efficient process from inquiry to project delivery. You will handle chat-based communications, resolve queries, coordinate assignments, and oversee platform operations. Additionally, you will support sales and marketing initiatives to drive platform growth. This role is ideal for someone with strong communication skills, a problem-solving mindset, and the ability to manage dynamic tasks in a startup environment. Job Responsibilities: Manage and oversee chat-based communications with students and writers, ensuring smooth coordination and addressing queries effectively. Resolve student inquiries promptly, ensuring a high level of satisfaction and trust in Writeyfy’s services. Facilitate seamless assignment management by coordinating requirements, deadlines, and progress updates between students and writers. Track and evaluate assignment progress and platform operations, implementing necessary service improvements. Foster and maintain strong relationships with students and writers, ensuring loyalty and positive engagement. Manage the day-to-day operations of the platform to ensure efficiency and quality service delivery. Contribute to sales and marketing efforts by promoting Writeyfy’s services, driving engagement, and supporting growth initiatives. Uphold Writeyfy’s commitment to personalised, efficient, and reliable academic assistance.