𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 (𝐔𝐩𝐰𝐨𝐫𝐤 𝐁𝐢𝐝𝐝𝐞𝐫)𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Mohali, Punjab 📌 𝐉𝐨𝐛 𝐎𝐯𝐞𝐫𝐯𝐢𝐞𝐰: We are looking for a smart and results-driven Upwork Bidder / Online Business Developer to join our team. This individual will be responsible for identifying and acquiring new clients on Upwork by crafting persuasive proposals and nurturing relationships with potential leads. You will play a key role in bringing projects related to Ruby on Rails, React.js, AI/ML, SaaS products, and custom application development. 🛠 𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬: 1) Identify relevant jobs/projects on Upwork and other freelance platforms. 2) Write customized, high-converting proposals that highlight Bluebash’s strengths. 3) Maintain a high response and conversion rate. 4) Regularly follow up with potential leads and communicate with them effectively. 5) Coordinate with the internal tech team to align proposals with service capabilities. 6) Manage and update CRM with bid status and client interactions. 7) Research client needs and market trends to refine bid strategy. ✅ 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬: 1) Prior experience as an Upwork bidder or online business developer (1+ year preferred). 1) Excellent written and verbal communication skills in English. 3) Strong understanding of software development technologies and terminologies. 4) Ability to write tailored and compelling proposals. 5) Basic knowledge of platforms like Ruby on Rails, Python, React, Node.js, and AI tools is a plus. 6) Familiarity with CRM tools and bidding strategy. 7) Self-motivated, goal-oriented, and able to work independently. 🎯 𝐖𝐡𝐲 𝐉𝐨𝐢𝐧 𝐁𝐥𝐮𝐞𝐛𝐚𝐬𝐡? 1) Opportunity to work with an award-winning, fast-growing tech company. 2) Work alongside a passionate, experienced, and global team. 3) Transparent and performance-based incentives. 4) Flexible work culture. 5) Exposure to international projects and clients.
As a smart and results-driven Upwork Bidder / Online Business Developer at our Mohali, Punjab based company, you will be responsible for identifying and acquiring new clients on Upwork. Your primary focus will be on crafting persuasive proposals and nurturing relationships with potential leads. You will play a crucial role in bringing projects related to Ruby on Rails, React.js, AI/ML, SaaS products, and custom application development. Your key responsibilities will include identifying relevant jobs/projects on Upwork and other freelance platforms, writing customized, high-converting proposals that highlight Bluebash's strengths, and maintaining a high response and conversion rate. Regularly following up with potential leads, coordinating with the internal tech team to align proposals with service capabilities, and managing and updating CRM with bid status and client interactions will also be part of your role. Additionally, you will be required to research client needs and market trends to refine bid strategy. The ideal candidate for this position should have prior experience as an Upwork bidder or online business developer (1+ year preferred). Excellent written and verbal communication skills in English, a strong understanding of software development technologies and terminologies, and the ability to write tailored and compelling proposals are essential. Basic knowledge of platforms like Ruby on Rails, Python, React, Node.js, and AI tools would be a plus. Familiarity with CRM tools and bidding strategy, along with being self-motivated, goal-oriented, and able to work independently are highly valued qualities. Joining our team will offer you an opportunity to work with an award-winning, fast-growing tech company and collaborate alongside a passionate, experienced, and global team. You will benefit from transparent and performance-based incentives, a flexible work culture, and exposure to international projects and clients.,
Key Responsibilities Design, develop, and optimize telephony solutions integrating with Asterisk, FreeSWITCH, and other CPaaS platforms (Twilio, Vonage, Plivo, etc.). Architect scalable and reliable CCaaS/CPaaS workflows for inbound and outbound voice communication. Collaborate with AI/ML engineers to integrate AI-driven voice agents with traditional and modern telephony stacks. Troubleshoot and optimize call quality, latency, SIP/RTP handling, NAT traversal, and codec performance. Build automation scripts, monitoring tools, and APIs in Python to manage and extend telephony systems. Ensure compliance with VoIP standards and protocols (SIP, RTP, WebRTC, SRTP, DTMF, IVR). Collaborate with product and infrastructure teams to deliver carrier-grade voice reliability . Research and implement new technologies in voice processing, call analysis, and AI-driven telephony workflows .
Industry: SaaS / Software Product Sales About Us : We’re redefining how businesses run with a smart, scalable SaaS platform built for growth. We help businesses automate phone interactions, improve customer experience, and streamline communication. If you’re passionate about selling cutting-edge software, thrive in a high-performance culture, and are motivated by big wins, we want you on our team. What You’ll Do 1. Drive New Business Acquisition ● Identify, prospect, and engage potential B2B clients in the US and European markets. ● Build a strong sales pipeline through cold calling, targeted emailing, LinkedIn outreach, and networking. 2. Lead the End-to-End Sales Process ● Conduct discovery calls to understand client needs and challenges. ● Deliver tailored SaaS product demos and articulate clear value propositions. ● Negotiate terms, overcome objections, and close deals to meet/exceed monthly and quarterly targets. 3. Become a Market Expert ● Stay informed on SaaS industry trends, competitor offerings, and evolving customer pain points. ● Collaborate with the marketing team to refine outreach strategies and improve campaign performance. 4. Build and Maintain Client Relationships ● Foster long-term client relationships to ensure satisfaction, drive upsells, ● Keep CRM systems (e.g., HubSpot, Salesforce) up to date with accurate sales activity and pipeline status. What You Bring ● Experience: B2B SaaS/software product sales, preferably in US Market ● Communication : Exceptional verbal and written English; confident, persuasive, and professional with a neutral or near-native accent. ● Sales Acumen: Proven ability to meet/exceed sales targets. A natural hunter with a growth mindset. ● Tech-Savvy: Familiarity with CRM tools (e.g., HubSpot, Salesforce), LinkedIn Sales Navigator, and video conferencing tools. ● Work Ethic: Highly self-motivated, goal-oriented, and resilient under pressure. ● Flexibility: Comfortable working in shifts that align with US business hours.
Key Responsibilities Design, develop, and optimize telephony solutions integrating with Asterisk, FreeSWITCH, and other CPaaS platforms (Twilio, Vonage, Plivo, etc.). Architect scalable and reliable CCaaS/CPaaS workflows for inbound and outbound voice communication. Collaborate with AI/ML engineers to integrate AI-driven voice agents with traditional and modern telephony stacks. Troubleshoot and optimize call quality, latency, SIP/RTP handling, NAT traversal, and codec performance. Build automation scripts, monitoring tools, and APIs in Python to manage and extend telephony systems. Ensure compliance with VoIP standards and protocols (SIP, RTP, WebRTC, SRTP, DTMF, IVR). Collaborate with product and infrastructure teams to deliver carrier-grade voice reliability . Research and implement new technologies in voice processing, call analysis, and AI-driven telephony workflows .
Industry: SaaS / Software Product Sales About Us : We’re redefining how businesses run with a smart, scalable SaaS platform built for growth. We help businesses automate phone interactions, improve customer experience, and streamline communication. If you’re passionate about selling cutting-edge software, thrive in a high-performance culture, and are motivated by big wins, we want you on our team. What You’ll Do 1. Drive New Business Acquisition ● Identify, prospect, and engage potential B2B clients in the US and European markets. ● Build a strong sales pipeline through cold calling, targeted emailing, LinkedIn outreach, and networking. 2. Lead the End-to-End Sales Process ● Conduct discovery calls to understand client needs and challenges. ● Deliver tailored SaaS product demos and articulate clear value propositions. ● Negotiate terms, overcome objections, and close deals to meet/exceed monthly and quarterly targets. 3. Become a Market Expert ● Stay informed on SaaS industry trends, competitor offerings, and evolving customer pain points. ● Collaborate with the marketing team to refine outreach strategies and improve campaign performance. 4. Build and Maintain Client Relationships ● Foster long-term client relationships to ensure satisfaction, drive upsells, ● Keep CRM systems (e.g., HubSpot, Salesforce) up to date with accurate sales activity and pipeline status. What You Bring ● Experience: B2B SaaS/software product sales, preferably in US Market ● Communication : Exceptional verbal and written English; confident, persuasive, and professional with a neutral or near-native accent. ● Sales Acumen: Proven ability to meet/exceed sales targets. A natural hunter with a growth mindset. ● Tech-Savvy: Familiarity with CRM tools (e.g., HubSpot, Salesforce), LinkedIn Sales Navigator, and video conferencing tools. ● Work Ethic: Highly self-motivated, goal-oriented, and resilient under pressure. ● Flexibility: Comfortable working in shifts that align with US business hours.
Industry: SaaS / Software Product Sales About Us : We're redefining how businesses run with a smart, scalable SaaS platform built for growth. We help businesses automate phone interactions, improve customer experience, and streamline communication. If you're passionate about selling cutting-edge software, thrive in a high-performance culture, and are motivated by big wins, we want you on our team. What You'll Do 1. Drive New Business Acquisition ? Identify, prospect, and engage potential B2B clients in the US and European markets. ? Build a strong sales pipeline through cold calling, targeted emailing, LinkedIn outreach, and networking. 2. Lead the End-to-End Sales Process ? Conduct discovery calls to understand client needs and challenges. ? Deliver tailored SaaS product demos and articulate clear value propositions. ? Negotiate terms, overcome objections, and close deals to meet/exceed monthly and quarterly targets. 3. Become a Market Expert ? Stay informed on SaaS industry trends, competitor offerings, and evolving customer pain points. ? Collaborate with the marketing team to refine outreach strategies and improve campaign performance. 4. Build and Maintain Client Relationships ? Foster long-term client relationships to ensure satisfaction, drive upsells, ? Keep CRM systems (e.g., HubSpot, Salesforce) up to date with accurate sales activity and pipeline status. What You Bring ? Experience: B2B SaaS/software product sales, preferably in US Market ? Communication : Exceptional verbal and written English; confident, persuasive, and professional with a neutral or near-native accent. ? Sales Acumen: Proven ability to meet/exceed sales targets. A natural hunter with a growth mindset. ? Tech-Savvy: Familiarity with CRM tools (e.g., HubSpot, Salesforce), LinkedIn Sales Navigator, and video conferencing tools. ? Work Ethic: Highly self-motivated, goal-oriented, and resilient under pressure. ? Flexibility: Comfortable working in shifts that align with US business hours.
Job Title: Post-Sale Customer Success Manager Location: Mohali, India Shift Timing: EST (Eastern Standard Time) Product: Kickcall.ai Employment Type: Full-Time About KickCall.ai Kickcall.ai is an AI-powered receptionist and communication automation platform designed for small and mid-sized businesses. Our intelligent voice assistant ensures businesses never miss a call, improves customer engagement, and streamlines operations. We’re on a mission to redefine customer communication with advanced AI and natural language technology. Role Overview We’re looking for a Post-Sale Customer Success Manager to lead all customer success and post-sale engagement initiatives. The ideal candidate will ensure our customers achieve maximum value from KickCall.ai after purchase—driving onboarding, adoption, retention, and growth. You’ll work closely with our Product, Sales, and Support teams to ensure every customer experiences a seamless journey from onboarding to long-term success. Key Responsibilities Customer Onboarding: Lead new customer onboarding, ensuring successful setup, training, and go-live for KickCall.ai users. Customer Retention: Develop strategies to increase customer satisfaction and reduce churn. Account Management: Act as the primary point of contact for post-sale relationships, building strong, long-term partnerships. Upselling & Expansion: Identify opportunities for product adoption expansion and coordinate with the sales team for upgrades or add-ons. Customer Support Oversight: Collaborate with the support team to resolve escalated issues and ensure SLA compliance. Customer Feedback Loop: Gather customer feedback and insights to guide product improvement and roadmap discussions. Process Improvement: Optimize post-sale workflows for efficiency, consistency, and better customer experiences. Reporting & Analytics: Track success metrics like churn, NPS, adoption rate, and customer lifetime value (CLV). Required Skills & Experience 3+ years of experience in Customer Success, Post-Sales Management, or Account Management , preferably in a SaaS or AI-based product company. Strong understanding of SaaS customer lifecycle management . Excellent communication and relationship management skills. Problem-solving mindset with the ability to anticipate customer needs. Hands-on experience with CRM tools (e.g., HubSpot, GoHighLevel, or similar). Strong organizational skills and ability to manage multiple accounts simultaneously. Tech-savvy and comfortable explaining product features and use cases. Preferred Qualifications Prior experience in AI, Automation, or Communication SaaS products. Experience setting up customer success frameworks from scratch in a startup or early-stage environment. Data-driven approach to improving customer engagement and retention. What We Offer Competitive compensation with performance-based incentives. Opportunity to work with cutting-edge AI technology. Flexible working hours (EST shift) to collaborate with international teams. Direct impact on product and customer strategy. A culture of innovation, collaboration, and continuous growth.
As a Post-Sale Customer Success Manager at KickCall.ai, your role will involve leading all customer success and post-sale engagement initiatives. Your primary responsibilities will include: - Customer Onboarding: You will lead new customer onboarding, ensuring successful setup, training, and go-live for KickCall.ai users. - Customer Retention: Developing strategies to increase customer satisfaction and reduce churn. - Account Management: Acting as the primary point of contact for post-sale relationships, building strong, long-term partnerships. - Upselling & Expansion: Identifying opportunities for product adoption expansion and coordinating with the sales team for upgrades or add-ons. - Customer Support Oversight: Collaborating with the support team to resolve escalated issues and ensure SLA compliance. - Customer Feedback Loop: Gathering customer feedback and insights to guide product improvement and roadmap discussions. - Process Improvement: Optimizing post-sale workflows for efficiency, consistency, and better customer experiences. - Reporting & Analytics: Tracking success metrics like churn, NPS, adoption rate, and customer lifetime value (CLV). Qualifications Required: - 3+ years of experience in Customer Success, Post-Sales Management, or Account Management, preferably in a SaaS or AI-based product company. - Strong understanding of SaaS customer lifecycle management. - Excellent communication and relationship management skills. - Problem-solving mindset with the ability to anticipate customer needs. - Hands-on experience with CRM tools (e.g., HubSpot, GoHighLevel, or similar). - Strong organizational skills and ability to manage multiple accounts simultaneously. - Tech-savvy and comfortable explaining product features and use cases. At KickCall.ai, we offer competitive compensation with performance-based incentives, the opportunity to work with cutting-edge AI technology, flexible working hours (EST shift) to collaborate with international teams, direct impact on product and customer strategy, and a culture of innovation, collaboration, and continuous growth.,
Position : Business Development Manager Experience : 4+ years Location : Mohali 🎯 About the Role We are seeking an experienced and results-driven Business Development Manager (BDM) to join our growing IT team. The ideal candidate will be responsible for driving business growth, building strong client relationships, and expanding our market presence in IT services and solutions. As a BDM, you will play a key role in identifying new opportunities, managing the sales cycle, and closing deals with mid to large enterprises. 🔑 Key Responsibilities Identify, qualify, and acquire new business opportunities in IT services (SaaS, custom software development, cloud, AI/ML, digital transformation, etc.). Develop and implement sales strategies to achieve revenue and growth targets. Build and maintain long-term relationships with decision-makers (CXOs, IT Heads, Procurement). Conduct market research, competitor analysis, and account mapping to drive lead generation. Manage the end-to-end sales cycle : lead generation → proposal → negotiation → closure. Collaborate with technical and delivery teams to ensure solutions meet client requirements. Represent the company at industry events, networking opportunities, and client meetings . Prepare sales forecasts, reports, and dashboards for management review. Stay updated with industry trends, emerging technologies, and customer challenges . 👤 Requirements 4+ years of proven experience in Business Development / Sales in IT services, SaaS, or software solutions. Strong track record of meeting or exceeding sales targets . Excellent understanding of IT services, SaaS, cloud, or digital solutions market . Strong negotiation, presentation, and communication skills . Ability to engage and build rapport with CXO-level stakeholders . Experience with CRM tools (HubSpot, Salesforce, Zoho) and sales automation platforms. Self-driven, proactive, and comfortable working in a fast-paced, target-oriented environment . Should know LinkedIn Sales Navigator, lead gen platforms and Upwork. 🌟 Preferred Skills Experience working with international clients (US/Europe/Middle East) . Knowledge of solution selling and consultative sales approaches. 💼 What We Offer Competitive salary + performance-based incentives 💰 Opportunity to work with global clients & cutting-edge technologies 🌍 A collaborative, growth-driven work culture 🚀 Learning & career development opportunities 📈
Description We are seeking a skilled AI/ML Engineer to design, develop, and optimize AI-driven solutions. The role requires expertise in machine learning algorithms, model training, and leveraging state-of-the-art tools to build scalable, efficient systems. The ideal candidate will have practical experience with frameworks like LangChain, Baby AGI, LlamaIndex, and AgentGPT and the ability to integrate APIs using Django or Flask. This role is perfect for someone passionate about solving real-world problems with innovative AI solutions and a strong understanding of modern AI trends. Key Responsibilities Research, design, and implement machine learning models to solve business challenges. Train, fine-tune, and evaluate models using advanced ML algorithms and techniques. Develop agentic applications using frameworks such as LangChain, Baby AGI, LlamaIndex, and AgentGPT. Build scalable AI pipelines for data ingestion, preprocessing, and model deployment. Collaborate with stakeholders to identify requirements and develop AI-driven solutions. Optimize models for performance, scalability, and accuracy across various use cases. Integrate APIs using frameworks like Django and Flask to build end-to-end systems. Stay informed about the latest advancements in AI/ML technologies and integrate relevant innovations into development. Perform testing and validation to ensure the reliability of AI solutions in production. Troubleshoot and debug AI/ML applications to maintain performance and resolve issues. Skills & Qualifications Strong proficiency in Python programming. Deep understanding of machine learning algorithms and experience with model training and evaluation. Practical knowledge of frameworks like LangChain, Baby AGI, LlamaIndex, and AgentGPT. Hands-on experience with API integration and frameworks such as Django and Flask. Familiarity with LLMs, generative AI, and prompt engineering. Ability to analyze data and apply the right ML techniques to drive actionable insights. Excellent problem-solving and communication skills. Preferred Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. Familiarity with AI tools and libraries such as OpenAI, Hugging Face, or AutoGPT. Knowledge of database management systems and their integration with AI/ML workflows. Awareness of security and scalability best practices for AI-powered applications (ref:hirist.tech)
Description We are an AI Voice Agent startup building the next generation of intelligent, human-like voice assistants for businesses. Our platform integrates with telephony systems, CCaaS/CPaaS providers, and modern AI technologies to deliver seamless customer experiences. We are looking for a Telephony/VoIP Engineer who can accelerate our expertise in telephony infrastructure and voice technologies. Key Responsibilities Design, develop, and optimize telephony solutions integrating with Asterisk, FreeSWITCH, and other CPaaS platforms (Twilio, Vonage, Plivo, etc. Architect scalable and reliable CCaaS/CPaaS workflows for inbound and outbound voice communication. Collaborate with AI/ML engineers to integrate AI-driven voice agents with traditional and modern telephony stacks. Troubleshoot and optimize call quality, latency, SIP/RTP handling, NAT traversal, and codec performance. Build automation scripts, monitoring tools, and APIs in Python to manage and extend telephony systems. Ensure compliance with VoIP standards and protocols (SIP, RTP, WebRTC, SRTP, DTMF, IVR). Collaborate with product and infrastructure teams to deliver carrier-grade voice reliability. Research and implement new technologies in voice processing, call analysis, and AI-driven telephony workflows. Required Skills & Experience 5+ years of experience in the Telephony/VoIP domain. Deep knowledge of Asterisk, FreeSWITCH, and/or other open-source PBX systems. Strong understanding of SIP, RTP, WebRTC, VoIP codecs (G.711, G.729, Opus, etc.), and telephony protocols. Experience with CCaaS/CPaaS solutions (Twilio, Vonage, SignalWire, Plivo, etc. Hands-on experience with Python for automation, API integration, and backend development. Knowledge of call routing, IVR design, conferencing, and voicemail systems. Familiarity with cloud environments (AWS, GCP, Azure) for deploying telephony systems at scale. Solid troubleshooting skills in networking (SIP traces, Wireshark, NAT issues) and carrier to Have : Experience with AI Voice, Speech-to-Text (STT), and Text-to-Speech (TTS) integration. Exposure to Kafka, RabbitMQ, ActiveMQ, or other messaging systems for real-time call event handling. Prior work in contact center solutions (CCaaS) or customer engagement platforms. Contributions to open-source telephony projects (ref:hirist.tech)
Description We are an AI Voice Agent startup building the next generation of intelligent, human-like voice assistants for businesses. Our platform integrates with telephony systems, CCaaS/CPaaS providers, and modern AI technologies to deliver seamless customer experiences. We are looking for a Telephony/VoIP Engineer who can accelerate our expertise in telephony infrastructure and voice technologies. Key Responsibilities Design, develop, and optimize telephony solutions integrating with Asterisk, FreeSWITCH, and other CPaaS platforms (Twilio, Vonage, Plivo, etc. Architect scalable and reliable CCaaS/CPaaS workflows for inbound and outbound voice communication. Collaborate with AI/ML engineers to integrate AI-driven voice agents with traditional and modern telephony stacks. Troubleshoot and optimize call quality, latency, SIP/RTP handling, NAT traversal, and codec performance. Build automation scripts, monitoring tools, and APIs in Python to manage and extend telephony systems. Ensure compliance with VoIP standards and protocols (SIP, RTP, WebRTC, SRTP, DTMF, IVR). Collaborate with product and infrastructure teams to deliver carrier-grade voice reliability. Research and implement new technologies in voice processing, call analysis, and AI-driven telephony workflows. Required Skills & Experience 5+ years of experience in the Telephony/VoIP domain. Deep knowledge of Asterisk, FreeSWITCH, and/or other open-source PBX systems. Strong understanding of SIP, RTP, WebRTC, VoIP codecs (G.711, G.729, Opus, etc.), and telephony protocols. Experience with CCaaS/CPaaS solutions (Twilio, Vonage, SignalWire, Plivo, etc. Hands-on experience with Python for automation, API integration, and backend development. Knowledge of call routing, IVR design, conferencing, and voicemail systems. Familiarity with cloud environments (AWS, GCP, Azure) for deploying telephony systems at scale. Solid troubleshooting skills in networking (SIP traces, Wireshark, NAT issues) and carrier to Have : Experience with AI Voice, Speech-to-Text (STT), and Text-to-Speech (TTS) integration. Exposure to Kafka, RabbitMQ, ActiveMQ, or other messaging systems for real-time call event handling. Prior work in contact center solutions (CCaaS) or customer engagement platforms. Contributions to open-source telephony projects (ref:hirist.tech)