Key Roles & Responsibilities: Assist in planning and implementing the leasing strategy to achieve targeted occupancy and rental income. Conduct market research to identify potential tenants, rental trends, and competitor activities. Manage the end-to-end leasing process including inquiries, property showings, negotiations, and lease documentation. Build and maintain strong relationships with tenants to ensure satisfaction and retention. Coordinate with the legal team for review, finalization, and execution of lease agreements. Ensure timely renewal of expiring leases and handle lease termination formalities. Maintain accurate records of all leasing activities, agreements, and correspondence. Collaborate with marketing teams to promote vacant spaces through campaigns, listings, and events. Work with facility and operations teams to ensure property readiness and smooth handover to tenants. Address tenant queries, complaints, and service requirements in a timely and professional manner. Prepare periodic reports on leasing performance, occupancy levels, and revenue status for management review. Key Skills & Competencies: Strong negotiation and communication skills. Knowledge of real estate leasing processes, legal documentation, and compliance. Analytical ability to assess market trends and rental benchmarks. Relationship management and problem-solving skills. Proficiency in MS Office and property management systems. Attention to detail with strong organizational and multitasking ability. Qualifications & Experience: Bachelor’s degree in Business Administration, Real Estate, Marketing, or related field (MBA preferred). 3–6 years of experience in leasing, real estate, or property management. Prior experience in commercial/retail/residential leasing will be an advantage. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Education: Bachelor's (Preferred) Language: English (Preferred) Location: Noida, Uttar Pradesh (Required) Work Location: In person
Company Description Sea Horizon is a luxury resort near Mandrem Beach in North Goa, offering guests a serene retreat with stunning sunset views. The resort features well-appointed 2BHK studio villas and 3BHK private villas, each designed with meticulous attention to detail to provide utmost comfort and privacy. Role Description: Assitant Manager – Sea Horizon, North Goa We are seeking an enthusiastic and detail-oriented Assistant Hotel Manager to support the management of Sea Horizon in North Goa. The successful candidate will assist in overseeing daily operations, help manage budgets, and support sales initiatives through enhanced OTA listings. They will contribute to ensuring exceptional guest experiences, streamlining processes, and motivating the team. With a focus on supporting Food & Beverage management, customer service, and revenue growth, the Assistant Hotel Manager will play a crucial role in reinforcing Sea Horizon's position as a premier destination for travelers. Additionally, this role involves assisting in staff management, monitoring performance metrics, and ensuring the efficient operation of all hotel departments. The ideal candidate should have a strong background in hotel sales, with a preference for those who have previously worked in Goa hotels. Educational Background: Bachelor's degree in Hospitality Management or a related field is preferred. Experience: Between 2 to 3 years of experience in the hospitality industry. Proven experience in budgeting and sales management. Qualifications Experience in operations management, staff supervision, and customer service Strong organizational and leadership skills Effective communication and interpersonal abilities Knowledge of hospitality industry trends and standards Proficiency in Microsoft Office suite Ability to multitask and prioritize tasks effectively Bachelor's degree in Hospitality Management or related field is preferred. Preferred Qualifications: Prior experience working in Goa hotels is highly desirable. Familiarity with the local market and industry trends. Compensation: A monthly salary of ₹30,000 to 35,000 Job Type: Full-time Pay: From ₹35,000.00 per month
Key Roles & Responsibilities: Assist in planning and implementing the leasing strategy to achieve targeted occupancy and rental income. Conduct market research to identify potential tenants, rental trends, and competitor activities. Manage the end-to-end leasing process including inquiries, property showings, negotiations, and lease documentation. Build and maintain strong relationships with tenants to ensure satisfaction and retention. Coordinate with the legal team for review, finalization, and execution of lease agreements. Ensure timely renewal of expiring leases and handle lease termination formalities. Maintain accurate records of all leasing activities, agreements, and correspondence. Collaborate with marketing teams to promote vacant spaces through campaigns, listings, and events. Work with facility and operations teams to ensure property readiness and smooth handover to tenants. Address tenant queries, complaints, and service requirements in a timely and professional manner. Prepare periodic reports on leasing performance, occupancy levels, and revenue status for management review. Key Skills & Competencies: Strong negotiation and communication skills. Knowledge of real estate leasing processes, legal documentation, and compliance. Analytical ability to assess market trends and rental benchmarks. Relationship management and problem-solving skills. Proficiency in MS Office and property management systems. Attention to detail with strong organizational and multitasking ability. Qualifications & Experience: Bachelor’s degree in Business Administration, Real Estate, Marketing, or related field (MBA preferred). 3–6 years of experience in leasing, real estate, or property management. Prior experience in commercial/retail/residential leasing will be an advantage. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹70,000.00 per month Work Location: In person
Job Summary: The Quality & Training Executive is responsible for monitoring and evaluating customer interactions to ensure high service standards, identifying training needs, and delivering training programs for call centre agents. The role focuses on improving agent performance, enhancing customer satisfaction, and maintaining compliance with company policies and industry standards. Key Responsibilities: Quality Monitoring & Evaluation Monitor inbound and outbound calls, chats, or emails to evaluate agent performance against quality standards. Provide feedback, coaching, and guidance to agents to improve communication, accuracy, and customer service skills. Identify process gaps and recommend improvements to enhance customer experience. Prepare and share daily, weekly, and monthly quality reports with management. Training & Development Conduct new hire orientation and training sessions on processes, systems, and soft skills. Design and deliver refresher training programs based on performance gaps and business requirements. Maintain updated training materials, manuals, and knowledge base. Collaborate with team leaders and managers to ensure continuous learning and development. Compliance & Process Adherence Ensure adherence to call handling standards, scripts, and compliance guidelines. Support implementation of quality initiatives, certifications, and audits. Promote best practices and ensure consistency in customer interactions. Key Skills & Competencies: Strong communication and presentation skills. Excellent listening, observation, and analytical abilities. Knowledge of quality monitoring tools and training methodologies. Ability to coach and motivate team members. Problem-solving and process improvement mindset. Proficiency in MS Office (Excel, PowerPoint, Word). Qualifications & Experience: Graduate in any discipline (preferred: business, communication, or related fields). 1–3 years of experience in call centre quality monitoring or training. Prior experience in BPO/Customer Service industry is desirable. Work Environment: Fast-paced call centre/BPO setup. Requires flexibility in shifts as per business needs. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month