JOB BRIEF The candidate will be responsible for handling international voice process interactions with clients, ensuring customer satisfaction, and driving sales through effective communication. The role requires strong interpersonal skills and the ability to meet targets while maintaining a professional approach. PRIMARY RESPONSIBILITY Manage inbound and outbound calls to provide exceptional customer service. Effectively sell products and services to achieve sales targets. Address customer queries and resolve issues promptly and professionally. Maintain accurate records of customer interactions using CRM tools. Collaborate with team members to achieve organizational goals. EDUCATION Minimum Education: 12th Pass Preferred Education: Graduate in any discipline EXPERIENCE Minimum Experience: 1 year in an international voice process, preferably with B2C sales experience BEHAVIORAL & TECHNICAL SKILLS Proficiency in English (both spoken and written) Excellent communication skills Strong sales skills and ability to meet targets Knowledge of MS Excel and basic computer operations Ability to work under pressure and manage time efficiently Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Compensation Package: Performance bonus Schedule: Fixed shift Work Location: On the road