Biolabs and sciences Private Limited

As a Customer Support representative, you will be responsible for providing excellent assistance to customers with their inquiries and issues. Your main duties will include answering phone calls, responding to emails, and resolving customer complaints in a timely and professional manner. You will need to have a good understanding of the products or services offered by the company in order to provide accurate information to customers. Additionally, you may be required to escalate complex issues to the appropriate department for further assistance. Your goal will be to ensure customer satisfaction and maintain a positive image of the company. Strong communication and problem-solving skills are essential for this role.,