Role & responsibilities Source new opportunities through inbound lead follow-up and outbound cold calls and emails. Responsible for course admission and achieving their targets. Understand customer needs/requirements and pitch a suitable program. Counselling and interacting with prospects. Support prospects one-on-one in their selection of courses, the application process, and meeting application deadlines. Should be able to assist prospects in obtaining the necessary documentation needed for the application process. Provide prospects with information regarding admissions requirements and processes, enrolment process, or other procedures. Coordinate systematic and efficient handling of applications and communications with prospects applicants. Utilizing technology effectively for prospects assessments, record-keeping, and communication. Achieve monthly targets in order to promote sales.