We are looking for a results-driven Software Test Engineer responsible for designing, writing test cases, and running automated tests for software developed in our organization. You will play a critical role in ensuring the quality and reliability of our web and mobile applications by implementing comprehensive testing strategies. You will work closely with developers, product managers, and other stakeholders to define test strategies, develop and execute test plans, and contribute to the continuous improvement of our QA processes. Key Responsibilities: Design, develop, and maintain robust automation test scripts for web, mobile, and API applications. Analyze business and technical requirements to design, develop, and execute effective test plans and test cases. Work closely with developers, product managers, and manual testers to define test strategies and acceptance criteria. Prepare and maintain documentation related to automation frameworks, test plans, and test cases. Hands-on experience in at least one automation test suite for web and mobile app testing. Perform various types of testing: manual, automated, unit, integration, functional, regression, load, and security testing. Perform thorough API testing (manual and automated) to validate functionality, reliability, performance, and security. Identify, record, document thoroughly, and track bugs using bug-tracking systems. Write and run database queries to validate data and support backend testing. Perform load and performance testing using tools like JMeter or LoadRunner. Prepare reports of test cases, test execution results, and probable causes of defects. Interact with clients/Project Lead/Manager to understand product requirements and provide quality assurance insights. Run VAPT scans to detect vulnerabilities and contribute to security testing efforts. Continuously improve test coverage, speed, and reliability of test suites and overall QA processes. Required Qualifications & Skills: Bachelors degree in Computer Science, Engineering, or a related field, OR equivalent practical experience. 1-2 years of professional experience in software quality assurance and testing. Must have demonstrable hands-on experience in automation testing, including designing, developing, and maintaining automated test scripts and comprehensive test suites. Must have proven experience in automated mobile app testing (iOS and Android) using relevant frameworks and tools (e.g., Appium). Must have significant experience in API testing (manual and automated) using tools like Postman, Rest Assured, or similar. Strong hands-on experience with automation frameworks (e.g., Selenium, Appium, TestNG, JUnit, Cypress). Proficiency in at least one scripting/programming language commonly used in test automation (e.g., Java, Python, JavaScript). Up-to-date knowledge of software test design, testing methodologies, and best practices (SDLC, STLC, Agile). Knowledge of manual & automated testing, unit testing, integration testing, functional testing, and bug-tracking systems. Hands-on experience in test scripting and automation. Knowledge of coding and database queries; proficient in writing and executing SQL queries. Working experience with version control tools (e.g., Git). Ability to understand business requirements and translate them into effective test cases. Excellent communication, critical thinking, and problem-solving skills. Good organizational skills and a detail-oriented mindset. Preferred Qualifications (Bonus Points): Experience with load testing tools (e.g., JMeter, LoadRunner). BExperience with security testing/assessment tools and VAPT processes. Familiarity with CI/CD pipelines and integrating automated tests. ISTQB or other relevant QA certifications. Why should you join Big Rattle? Big Rattle Technologies specializes into development of Mobile and Web applications. Our clients include Fortune 500 companies. Over the past 13 years, we have delivered multiple projects for clients from various industries like FMCG, Restaurants, Banking and Finance, Automobiles, Ecommerce, Television and Broadcast Agencies. Big Rattle Technologies Private Limited is ISO27001:2022 certified and CyberGRX certified. Opportunity to work on diverse projects for Fortune 500 clients and various industries. Competitive salary and performance-based growth. A dynamic, collaborative, and growth-oriented work environment. Direct impact on product quality and client satisfaction.

Tech Support And Analyst (AI Products) (1 to 2 years) We are seeking a detail-oriented and proactive Tech Support & Analyst to support our customer support and analysis function for our AI products. Work with Us | Big Rattle Technologies Tech Support and Analyst (AI Products) - (1 - 2 years) Open for candidates from Mumbai only We are seeking a detail-oriented and proactive Tech Support & Analyst to support our customer support and analysis function for our AI products. You will also support projects with tasks like image annotation, labeling, and data management. Key Responsibilities: Document, analyze. track, and escalate issues as needed Respond to customer queries via email, chat, or support tools within stipulated SLAs Liaison with IT/ Software development team for resolutions Assist customers with product-related concerns and troubleshoot issues. Collate, clean, validate, and maintain structured and unstructured datasets from various internal and external sources. Write SQL queries to extract and manipulate data from relational databases. Identify trends, anomalies, and insights through exploratory and statistical analysis to support business decisions. Create, maintain, and automate dashboards and performance reports using BI tools such as Power BI, Tableau, or Looker. Ensure data accuracy, completeness, and integrity across all platforms. Communicate findings accurately through visualizations and concise summaries. Handle ad-hoc data requests and investigative analysis for cross-functional teams including product, marketing, and customer support. Accurately label and annotate data (including images, text, or structured data) in accordance with project guidelines. Maintain consistency and quality across annotation tasks, especially on large datasets. Collaborate with internal teams to refine annotation standards and improve project outcomes. Required Skills & Qualifications: Bachelor s degree in Computer Science, Engineering, Statistics, or a related disciplines. 1 2 years of experience in tech support for products, analytics or similar roles. Strong proficiency in Excel and SQL with an ability to write optimised queries. Familiarity with data annotation/ labeling tools or platforms. Attention to detail, accuracy, and consistency in all data-related tasks. Strong communication skills (written and verbal) and customer orientation. Ability to work on repetitive tasks without compromising quality. Self-motivated with good time management and organizational abilities. Preferred Qualifications (Bonus Points): Exposure to Python, R, or any data scripting for automation or analysis. Understanding of customer service metrics (CSAT, ticket resolution time, SLAs etc.). Knowledge of basic ML/AI concepts (annotation, dataset preparation, etc.) is a plus. Why should you join Big Rattle? Big Rattle Technologies specializes into development of Mobile and Web applications. Our clients include Fortune 500 companies. Over the past 13 years, we have delivered multiple projects for clients from various industries like FMCG, Restaurants, Banking and Finance, Automobiles, Ecommerce, Television and Broadcast Agencies. Big Rattle Technologies Private Limited is ISO27001:2022 certified and CyberGRX certified. Opportunity to work on diverse projects for Fortune 500 clients and various industries. Competitive salary and performance-based growth. A dynamic, collaborative, and growth-oriented work environment. Direct impact on product quality and client satisfaction.