Bidgely

How You Fit In We’re looking for a dynamic Learning & Development Manager to design and drive our internal learning and enablement programs. In this role, you’ll take ownership of onboarding and skills development across the company—ensuring that every new hire quickly gains the knowledge and confidence to contribute effectively. Your work will directly impact employee productivity, quality of output, and cross-functional alignment. You will be responsible for learning Bidgely’s platform and tools in depth, working closely with teamsacross Product, Engineering, Delivery, and HR to identify training needs, and creating the processes, systems, and content to meet those needs. You’ll lead the development of structured, scalable learning paths, continuously evolve programs based on feedback and business priorities, and track training effectiveness with clear, actionable metrics. As a Learning & Development Lead You Will Rapidly gain a deep functional understanding of Bidgely’s products, tools, and processes to inform effective training design. Partner cross-functionally with Product, Engineering, Delivery, and HR teams to identify enablement gaps and align on training priorities. Design and deliver comprehensive training content, including onboarding curricula, role-based learning paths, hands-on labs, knowledge documentation, and asynchronous modules. Establish scalable onboarding programs for new hires across roles and regions, ensuring consistency and quality of ramp-up experiences. Develop structured assessments to evaluate readiness, capabilities, and skills progression. Create feedback loops through post-training evaluations, peer reviews, and performance analysis. Track and report on key enablement metrics, including onboarding completion, time-to-productivity, engagement levels, and training outcomes. Continuously improve training content and systems, updating materials to reflect evolving tools, processes, and team requirements How You Succeed Success in this role will be measured by your ability to: Reduce new hire ramp-up time through structured, role-specific onboarding. Improve the quality of deliverables across teams through capability-building initiatives. Drive employee engagement and confidence by enabling continuous learning opportunities. Implement a robust training infrastructure that scales with the company and evolves with the business. Skills and Qualifications 8+ years in a training, enablement, or instructional design role—preferably within a SaaS or technology-driven company. Demonstrated ability to design, manage, and scale internal training programs across diverse teams. Strong cross-functional collaboration skills; able to work with technical and non-technical stakeholders to gather content and deliver effective programs. Experience with learning tools and documentation platforms such as TalentLMS, Zoho Learn, Google Classroom, or similar. Excellent written and verbal communication skills. Analytical mindset with the ability to track progress and improve training effectiveness using data. Comfortable in a fast-paced, iterative environment with evolving business needs. This is going to be an Individual contributor role (IC) to begin with and this role expects candidates to be based out of Bangalore Diversity, Equity, Inclusion and Equal Opportunity At Bidgely we’re on a mission to make a difference and build a workplace where every unique voice is heard and celebrated. Here, we believe that celebrating the unique backgrounds, perspectives and abilities of every employee makes an impact not only for our company internally but also for our clients, customers and community. We are an equal opportunity employer and believe that the inclusive atmosphere we build together will enable every person to grow, contribute and thrive. Our hiring decisions are based on your skills, talent, and passion – not on your background, gender, race, age, or the quirky way you dance at office parties. Show more Show less

Who We Are Bidgely (which means "electricity" in Hindi) is an AI-powered SaaS Company accelerating a clean energy future by enabling energy companies and consumers to make data-driven energy-related decisions. Ranked #7 in Applied AI on Fast Company’s list of Most Innovative Companies in the World, Bidgely is putting customers at the center of the clean energy future What We Do Powered by our unique patented technology, Bidgely's UtilityAITM Platform transforms multiple dimensions of customer data - such as energy consumption, demographics, and interactions into deeply accurate and actionable consumer energy insights. We leverage these insights to empower each customer with personalized recommendations tailored to their individual personality and lifestyle, usage attributes, behavioral patterns, purchase propensity and beyond. How We Do It From a distributed energy resources (DER) and grid edge perspective, Bidgely is advancing smart meter innovation with data-driven solutions for solar PVs, electric vehicle (EV) detection, EV behavioral load shifting and managed charging, energy theft, short-term load forecasting, grid analytics and time of use (TOU) rate designs. Bidgely’s UtilityAITM energy analytics provides deep visibility into generation and consumption for better peak load shaping and grid planning and delivers targeted recommendations for new value-added products and services. For more information, please visit- Website: www.bidgely.com Blog: bidgely.com/blog How You Fit In We’re looking for a dynamic Learning & Development Manager to design and drive our internal learning and enablement programs. In this role, you’ll take ownership of onboarding and skills development across the company—ensuring that every new hire quickly gains the knowledge and confidence to contribute effectively. Your work will directly impact employee productivity, quality of output, and cross-functional alignment. You will be responsible for learning Bidgely’s platform and tools in depth, working closely with teams across Product, Engineering, Delivery, and HR to identify training needs, and creating the processes, systems, and content to meet those needs. You’ll lead the development of structured, scalable learning paths, continuously evolve programs based on feedback and business priorities, and track training effectiveness with clear, actionable metrics. As a Learning & Development Leader You Will Rapidly gain a deep functional understanding of Bidgely’s products, tools, and processes to inform effective training design. Partner cross-functionally with Product, Engineering, Delivery, and HR teams to identify enablement gaps and align on training priorities. Design and deliver comprehensive training content, including onboarding curricula, role-based learning paths, hands-on labs, knowledge documentation, and asynchronous modules. Establish scalable onboarding programs for new hires across roles and regions, ensuring consistency and quality of ramp-up experiences. Develop structured assessments to evaluate readiness, capabilities, and skills progression. Create feedback loops through post-training evaluations, peer reviews, and performance analysis. Track and report on key enablement metrics, including onboarding completion, time-to-productivity, engagement levels, and training outcomes. Continuously improve training content and systems, updating materials to reflect evolving tools, processes, and team requirements How You Succeed Success in this role will be measured by your ability to: Reduce new hire ramp-up time through structured, role-specific onboarding. Improve the quality of deliverables across teams through capability-building initiatives. Drive employee engagement and confidence by enabling continuous learning opportunities. Implement a robust training infrastructure that scales with the company and evolves with the business. Skills And Qualifications 8+ years in a training, enablement, or instructional design role—preferably within a SaaS or technology-driven company. Demonstrated ability to design, manage, and scale internal training programs across diverse teams. Strong cross-functional collaboration skills; able to work with technical and non-technical stakeholders to gather content and deliver effective programs. Experience with learning tools and documentation platforms such as TalentLMS, Zoho Learn, Google Classroom, or similar. Excellent written and verbal communication skills. Analytical mindset with the ability to track progress and improve training effectiveness using data. Comfortable in a fast-paced, iterative environment with evolving business needs. This is going to be an Individual contributor role (IC) to begin with and this role expects candidates to be based out of Bangalore Diversity, Equity, Inclusion and Equal Opportunity At Bidgely we’re on a mission to make a difference and build a workplace where every unique voice is heard and celebrated. Here, we believe that celebrating the unique backgrounds, perspectives and abilities of every employee makes an impact not only for our company internally but also for our clients, customers and community. We are an equal opportunity employer and believe that the inclusive atmosphere we build together will enable every person to grow, contribute and thrive. Our hiring decisions are based on your skills, talent, and passion – not on your background, gender, race, age, or the quirky way you dance at office parties.

Bidgely is an AI-powered SaaS Company dedicated to accelerating a clean energy future by enabling energy companies and consumers to make data-driven energy-related decisions. Ranked #7 in Applied AI on Fast Company's list of Most Innovative Companies in the World, Bidgely is committed to putting customers at the forefront of the clean energy future. Powered by our unique patented technology, Bidgely's UtilityAITM Platform revolutionizes multiple dimensions of customer data - including energy consumption, demographics, and interactions - into highly precise and actionable consumer energy insights. These insights are leveraged to provide each customer with personalized recommendations tailored to their individual personality, lifestyle, usage attributes, behavioral patterns, purchase propensity, and more. From a distributed energy resources (DER) and grid edge perspective, Bidgely is at the forefront of smart meter innovation, offering data-driven solutions for various aspects such as solar PVs, electric vehicle (EV) detection, EV behavioral load shifting and managed charging, energy theft, short-term load forecasting, grid analytics, and time of use (TOU) rate designs. Bidgely's UtilityAITM energy analytics offers comprehensive visibility into generation and consumption, aiding in better peak load shaping, grid planning, and the provision of targeted recommendations for new value-added products and services. As a Learning & Development Manager at Bidgely, you will play a pivotal role in designing and implementing internal learning and enablement programs. Your responsibilities will include taking charge of onboarding and skills development across the company, ensuring that every new hire swiftly acquires the knowledge and confidence needed to contribute effectively. By collaborating closely with teams in Product, Engineering, Delivery, and HR, you will identify training needs and create processes, systems, and content to address those needs. Your role will involve leading the development of scalable learning paths, continuously refining programs based on feedback and business priorities, and monitoring training effectiveness using clear, actionable metrics. Your success in this role will be gauged by your ability to reduce new hire ramp-up time through structured, role-specific onboarding, enhance the quality of deliverables across teams, boost employee engagement and confidence through continuous learning opportunities, and establish a robust training infrastructure that can scale with the company and adapt to evolving business requirements. To excel in this position, you should ideally possess 8+ years of experience in a training, enablement, or instructional design role, preferably within a SaaS or technology-driven company. Demonstrated skills in designing, managing, and scaling internal training programs across diverse teams, strong cross-functional collaboration abilities, familiarity with learning tools and documentation platforms, excellent written and verbal communication skills, an analytical mindset, and adaptability to a fast-paced, iterative environment are key qualifications required for this role. Candidates are expected to be based out of Bangalore for this Individual contributor role (IC). Bidgely is committed to fostering Diversity, Equity, Inclusion, and Equal Opportunity in the workplace. We strive to build an inclusive atmosphere where every unique voice is valued and celebrated, believing that it not only enriches our company internally but also benefits our clients, customers, and community. We are an equal opportunity employer that values skills, talent, and passion over background, gender, race, age, or any other factors.,

Who We Are Bidgely (which means "electricity" in Hindi) is an AI-powered SaaS Company accelerating a clean energy future by enabling energy companies and consumers to make data-driven energy-related decisions. Ranked #7 in Applied AI on Fast Company’s list of Most Innovative Companies in the World, Bidgely is putting customers at the center of the clean energy future . What We Do Powered by our unique patented technology, Bidgely's UtilityAITM Platform transforms multiple dimensions of customer data - such as energy consumption, demographics, and interactions into deeply accurate and actionable consumer energy insights. We leverage these insights to empower each customer with personalized recommendations tailored to their individual personality and lifestyle, usage attributes, behavioral patterns, purchase propensity and beyond. How We Do It From a distributed energy resources (DER) and grid edge perspective, Bidgely is advancing smart meter innovation with data-driven solutions for solar PVs, electric vehicle (EV) detection, EV behavioral load shifting and managed charging, energy theft, short-term load forecasting, grid analytics and time of use (TOU) rate designs. Bidgely’s UtilityAITM energy analytics provides deep visibility into generation and consumption for better peak load shaping and grid planning and delivers targeted recommendations for new value-added products and services. For more information, please visit- Website: www.bidgely.com Blog: bidgely.com/blog About the Role: We are seeking a highly motivated and experienced Associate Director of Customer Onboarding to join our growing team. In this role, you will play a critical part in ensuring our customers have a smooth and successful experience implementing our SaaS software. You will be a trusted advisor and project manager, guiding customers from initial onboarding through to ongoing adoption and value realization. This role requires a unique blend of individual contribution and leadership, as you will both personally lead implementations and build/manage a team of onboarding specialists. Key Responsibilities: Individual Contribution: ● Independently manage the complete onboarding lifecycle for a portfolio of customers, serving as the primary point of contact, technical program manager, and project manager. ● Develop and maintain deep expertise in Bidgely's SaaS products, understanding the customer journey, business value propositions, and underlying SaaS architecture. ● Develop and execute comprehensive project plans, ensuring timely completion of key milestones and deliverables while aligning with customer objectives. ● Adhere to industry-leading project management methodologies, meticulously managing schedules and budgets. Proactively identify, assess, and mitigate risks through rigorous risk management tracking and techniques, demonstrating exceptional organizational, communication, and problem-solving skills. ● Manage and produce key project documents, including kickoff decks, customer journey maps, status reports, issue and risk logs, User Acceptance Testing (UAT) plans, training decks, and change orders, ensuring clarity and alignment throughout the project. ● Produce comprehensive technical and product documentation that clearly defines customer requirements and solution designs, working closely with customer IT and engineering development teams to ensure accuracy and completeness. ● Deliver engaging product demonstrations, tailored training sessions, and interactive workshops to equip customers with the knowledge and skills necessary to maximize platform utilization. ● Offer continuous support and guidance to customers, promptly addressing inquiries and resolving issues to ensure a seamless onboarding experience. ● Proactively identify and escalate potential risks or roadblocks, collaborating with internal teams to implement effective solutions and maintain project momentum. ● Actively participate in the development and refinement of onboarding best practices and methodologies, driving continuous improvement and enhancing the overall customer experience. Team Leadership: ● Act as an escalation point for complex customer issues or challenges on projects being led by other technical program managers, providing guidance and support to team members. ● Build and maintain strong relationships with key customer stakeholders across accounts, establishing trust and credibility. ● Oversee the onboarding process for a larger portfolio of customers, ensuring consistent quality and customer satisfaction. Achieve the highest customer feedback scores as measured by NPS. ● Conduct regular check-ins with customers to assess satisfaction and identify areas for improvement. ● Collaborate with internal teams (e.g., Sales, Product Management, and Engineering) to ensure alignment and effective customer support. ● Depending on Bidgely’s growth in the region, you will be poised to build and manage a high-performing team of technical program managers that aligns to the global standard, providing coaching, mentorship, and performance feedback. Travel: ● Be willing and able to travel up to 50% of the time, both domestically and internationally, to customer sites across Asia and company offices in Bangalore and the US. ● Effectively manage travel logistics and expenses, ensuring adherence to company policies About You: ● Customer-centric: You are passionate about delivering exceptional customer experiences and building strong relationships. ● Results-oriented: You are driven to achieve goals and consistently exceed expectations. ● Problem-solver: You are adept at identifying and resolving complex issues, both independently and collaboratively. ● Team player: You thrive in a collaborative environment and enjoy working with others to achieve shared goals. ● Adaptable: You are comfortable working in a fast-paced, dynamic environment and can effectively manage multiple priorities. ● Excellent communicator: You possess strong written and verbal communication skills, with the ability to effectively convey technical information to both technical and non-technical audiences. What You'll Bring: ● 8-15 years of experience in a customer-facing role, with at least 5 years specifically focused on SaaS software implementation and onboarding. ● Proven track record of successfully leading and managing complex software implementation projects for enterprise customers. ● Proven track record of handling critical escalations with senior management within the client’s organization; can communicate well with VP and C-level executives ● Experience building and managing high-performing teams, with a demonstrated ability to coach, mentor, and develop talent. ● Strong understanding of SaaS business models and customer lifecycle management. ● Excellent project management skills, with experience using project management tools and methodologies. ● Strong technical aptitude, with the ability to understand and explain complex technical concepts. ● Bachelor's degree in a relevant field (e.g., Computer Science, Business Administration). Nice to Have: ● Experience in the energy efficiency or utility industry. ● Project Management Professional (PMP) certification. ● Master's degree in a relevant field. Equal Opportunity Statement: Bidgely is an equal-opportunity employer. We are serious about and embrace diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills to build a better future and a better workforce.