The Role At a Glance Biamp, a global leader in professional audio and networked media solutions, is establishing a new India Development Center. We seek a hands-on General Manager to launch and scale the operation from green-field concept to a 30-engineer center in the first 12 months (with capacity for 50 seats within 18 months). The GM will own every aspect of the site: legal entity compliance, facility build-out, staffing, culture, and delivery of embedded-Linux, desktop, and cloud/SaaS software that powers Biamp’s cutting-edge DSP, conferencing, and AV control products. The role reports to Director of Engineering (with a dotted line to the VP of Engineering) and is 100 % on-site once the facility is operational. Expect 2–3 trips per year to our Portland, Oregon headquarters. How You'll Contribute Establish & Operate the India Development Center Lead company-registration, STPI/EOU approvals, and all statutory filings Secure and fit-out office space (Hyderabad or Bengaluru) that scales to 50 seats, including IT/infra procurement and vendor management Build & Scale a High-Performance Engineering Team Partner with recruiters; hire ~30 engineers in year 1 across embedded Linux, desktop (Windows/macOS), and cloud web-app stacks Implement above-market compensation, career ladders, and retention programs aligned with Biamp culture Technical & Delivery Leadership Oversee firmware, application, and cloud development roadmaps; ensure on-time, high-quality releases that meet global engineering standards Champion Agile practices, modern CI/CD pipelines, and secure-by-design principles Cross-Site Collaboration Act as the primary liaison between India teams and U.S./EU engineering groups; coordinate knowledge-transfer visits and joint project planning P&L, Budget & Compliance Own site budget; drive cost-efficiencies without sacrificing quality Ensure ongoing compliance with Indian labor law, STPI/EOU export regulations, and Biamp policies A Successful Candidate Should Have ≥15 years total in software/firmware R&D ≥ 5 years at senior management / GM / Director level Proven leadership in embedded Linux development plus exposure to desktop (C++/C#/Qt/.NET) and cloud/SaaS (Azure/AWS, microservices, REST) Hands-on with STPI/EOU setup, Indian labor law, vendor contracts, and facility build-out B.S./B.E. in Computer Science, Electronics, or related field (mandatory). MBA preferred Demonstrated success in recruiting, mentoring, and retaining high-caliber engineering teams in India Ability to travel internationally 2-3 times/year; excellent written and spoken English; strong cross-cultural collaboration skills Some Nice-to-haves Experience in professional audio, AV, DSP, or real-time signal-processing domains Track record of launching green-field global capability centers Familiarity with ISO 27001, SSDF, or similar software-security frameworks What We Offer Market-leading compensation with annual performance bonus Opportunity to build a world-class center from scratch, backed by a stable U.S.-headquartered company with a global footprint Work on state-of-the-art audio DSP and cloud technologies shaping the future of professional AV Collaborative, innovation-driven culture and clear career-growth pathways Who is Biamp? We make the world’s most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space. As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same: Biamp connects people through extraordinary audiovisual experiences. About Our Company At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don’t succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us. Show more Show less
The Role At a Glance Biamp, a global leader in professional audio and networked media solutions, is establishing a new India Development Center. We seek a hands-on General Manager to launch and scale the operation from green-field concept to a 30-engineer center in the first 12 months (with capacity for 50 seats within 18 months). The GM will own every aspect of the site: legal entity compliance, facility build-out, staffing, culture, and delivery of embedded-Linux, desktop, and cloud/SaaS software that powers Biamp’s cutting-edge DSP, conferencing, and AV control products. The role reports to Director of Engineering (with a dotted line to the VP of Engineering) and is 100 % on-site once the facility is operational. Expect 2–3 trips per year to our Portland, Oregon headquarters. How You'll Contribute Establish & Operate the India Development Center Lead company-registration, STPI/EOU approvals, and all statutory filings Secure and fit-out office space (Hyderabad or Bengaluru) that scales to 50 seats, including IT/infra procurement and vendor management Build & Scale a High-Performance Engineering Team Partner with recruiters; hire ~30 engineers in year 1 across embedded Linux, desktop (Windows/macOS), and cloud web-app stacks Implement above-market compensation, career ladders, and retention programs aligned with Biamp culture Technical & Delivery Leadership Oversee firmware, application, and cloud development roadmaps; ensure on-time, high-quality releases that meet global engineering standards Champion Agile practices, modern CI/CD pipelines, and secure-by-design principles Cross-Site Collaboration Act as the primary liaison between India teams and U.S./EU engineering groups; coordinate knowledge-transfer visits and joint project planning P&L, Budget & Compliance Own site budget; drive cost-efficiencies without sacrificing quality Ensure ongoing compliance with Indian labor law, STPI/EOU export regulations, and Biamp policies A Successful Candidate Should Have ≥15 years total in software/firmware R&D ≥ 5 years at senior management / GM / Director level Proven leadership in embedded Linux development plus exposure to desktop (C++/C#/Qt/.NET) and cloud/SaaS (Azure/AWS, microservices, REST) Hands-on with STPI/EOU setup, Indian labor law, vendor contracts, and facility build-out B.S./B.E. in Computer Science, Electronics, or related field (mandatory). MBA preferred Demonstrated success in recruiting, mentoring, and retaining high-caliber engineering teams in India Ability to travel internationally 2-3 times/year; excellent written and spoken English; strong cross-cultural collaboration skills Some Nice-to-haves Experience in professional audio, AV, DSP, or real-time signal-processing domains Track record of launching green-field global capability centers Familiarity with ISO 27001, SSDF, or similar software-security frameworks What We Offer Market-leading compensation with annual performance bonus Opportunity to build a world-class center from scratch, backed by a stable U.S.-headquartered company with a global footprint Work on state-of-the-art audio DSP and cloud technologies shaping the future of professional AV Collaborative, innovation-driven culture and clear career-growth pathways Who is Biamp? We make the world’s most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space. As we grow to meet our customers’ needs and evolve to address the challenges of tomorrow, one guiding principle remains the same: Biamp connects people through extraordinary audiovisual experiences. About Our Company At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don’t succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us. Show more Show less
The Role, At a Glance The Technical Support Specialist is a key role within Biamp India, based in our Bangalore office. This position provides technical support in English during the overnight shift (8:00 PM to 5:00 AM) to our customers. You’ll work directly with AV integrators, consultants, and administrators, representing Biamp as part of our in-house team of experts. You will be responsible for troubleshooting and resolving complex AV hardware and software issues, contributing to Biamp’s reputation for excellence. How You'll Contribute Deliver exceptional technical support to Biamp customers via phone, email, and chat. Diagnose and resolve technical hardware and software issues, including network connectivity, VoIP, and audio/video quality concerns. Escalate priority cases to Applications Engineers or relevant internal teams when needed. Accurately log and manage customer interactions using Biamp’s technical support case tracking system (CRM). Stay updated on professional AV technologies and develop expertise in audio and video concepts critical to the industry. Communicate technical concepts clearly and effectively to diverse audiences, tailoring your approach as needed. Follow up with customers to ensure solutions are satisfactory and foster strong relationships. Collaborate with Applications Engineers to test and improve Biamp’s products and internal processes. Create and refine technical documentation and knowledgebase articles for Biamp’s global audience. A Successful Candidate Should Have Proficiency in verbal and written English communication. Bachelor’s degree or equivalent professional experience. 2+ years of experience in the AV industry or related technical fields preferred. 2+ years of experience in client-facing technical support roles, 4+ years highly preferred. Strong knowledge in troubleshooting computer networks, configuring network switches (or other appropriate IT technologies), and integrating AV devices in network environments. Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams). Exceptional organizational and interpersonal skills, with the ability to diffuse challenging situations professionally. Ability to work both independently and collaboratively in a dynamic environment. Work Environment This is an onsite position based in Biamp India’s Bangalore office. Role requires the ability to sit or stand for extended periods. This position provides technical support during the overnight shift (8:00 PM to 5:00 AM). Compensation And Benefits 3 weeks of annual PTO (additional hours accrued with tenure) 13 paid holidays Group Medical (Religare) Individual life insurance policies, group personal accident plans, and NPS voluntary pension plans (up to 10%) Canopy Employee Assistance Program Who is Biamp? We make the world’s most extraordinary audio and video solutions. For over 40 years, Biamp has created and innovated professional audiovisual solutions that enable great communication. From the smallest of rooms to the largest of venues, we empower true human connection in every space. As We Grow To Meet Our Customers’ Needs And Evolve To Address The Challenges Of Tomorrow, One Guiding Principle Remains The Same Biamp connects people through extraordinary audiovisual experiences About Our Company At Biamp, we believe the employment relationship should be reciprocal. We want you to love your job, and we want your expertise and knowledge to help drive our business forward. We champion a supportive and dynamic environment filled with passionate people who choose continuous improvement over perfection. We insist on clear, explicit decision making, believe in taking calculated risks, and celebrate tough decisions even when they don’t succeed. We look for people who desire the best from themselves and encourage the same from their coworkers. Our commitment to one another and to the common goal is the most consistent reliable path to recurring success for all of us.