50 Reviews in Better Mortgage
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Melvin Coleman
I recently used Better Mortgage to purchase my first home, and overall, my experience was excellent. One of the standout features of this company is its user-friendly online platform. The process for tracking your loan status is …
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Megan Driggers
I recently tried to use Better mortgage for a refinance but unfortunately they were unable to help. I even had cancelled with another lender I was working with for promise of a faster closing and better rate. However, after working with …
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Kirsten Pratt
Worst experience with a mortgage company i have ever had. We spent over a month getting pawned off from person to person. The monthly loan amount changed 3 different times and we didn't find out until the night before we were finally do to …
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Courtney Williams
The worst shop I’ve ever dealt with. They set false expectations, they do not understand their own process and guidelines. The shop has excessive turn over of staff and your transaction is dropped then reassigned each time. I was assigned …
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Katie Heil
Don’t use Better Mortgage unless you love to be stressed out and have constant headaches. The customer service is horrendous. Our closing date has been pushed back three times because they keep springing new tasks the day before that can’t …
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Samantha & Sean Clem
If I could give negative stars, I would.. we were first time home buyers and nothing was better, with “better”. I couldn’t even make contact with lender, never even spoke on the phone with our coordinator. Eventually they told us we would …
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MAGA
Terrible experience. The original loan officer was great! Everything after was a nightmare. They have too many people working the loan who seem to not communicate with each other. Multiple people from multiple departments asking for the …
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John Shi
Very efficient and easy mortgage application process. All can be done online. When you have trouble getting a loan from other banks, try Better, and you will not regret. Highly recommend.
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Kam
Smooth experience for our first home purchase. Their rates were significantly lower than competitors and their fees were in line with others. The team we had (Drew and Andre) were responsive and knowledgeable and helped us throughout the …
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William Griffin
This company will INUNDATE you with calls and texts, even after you've opted out of communications. These guys definitely commit TCPA violations, so I can only extrapolate how else they run their business. …