Job
Description
Batch Associate – Job Description Location: Xylem Karnataka – Mangalore Job Type: Full-time Salary: Best in the industry Experience: 1–3 years preferred Language Requirement: Proficiency in Kannada and English Job Overview Xylem Karnataka is seeking a detail-oriented and technically proficient Batch Associate to manage and oversee batch operations within our Learning Management System (LMS) . This role is critical to ensuring the timely and accurate processing of academic batches and maintaining the integrity of data within the system. The ideal candidate will have experience in LMS operations, batch processing, data management , and possess a strong sense of collaboration and problem-solving. Key Responsibilities1. Batch Processing and Scheduling Manage the end-to-end scheduling, execution, and monitoring of batch operations within the LMS. Ensure all academic batches are created, assigned, and processed accurately and in a timely manner . Coordinate with relevant teams to confirm that batch timelines align with academic plans and schedules. 2. Data Management and Integrity Maintain and monitor accurate batch data within the LMS. Identify and resolve data-related discrepancies , ensuring consistency across platforms. Perform periodic audits of batch data to ensure data hygiene and compliance with standards . 3. LMS Monitoring and Issue Resolution Continuously monitor the performance and functionality of the LMS to support smooth batch operations. Quickly identify, escalate, and troubleshoot issues affecting batch processing or platform performance. Collaborate with the technical team to assist in implementing system fixes and updates when needed. 4. Interdepartmental Collaboration Work in close coordination with the Category Management, Course Development, Academic Planning, and Tech teams to streamline batch-related workflows. Ensure alignment of batch processing with curriculum planning, faculty schedules, and course release timelines. 5. Reporting and Documentation Generate regular reports on batch activity, completion status, exceptions, and performance metrics . Analyze trends in processing data to identify gaps, inefficiencies, or process delays . Present recommendations to improve operational efficiency based on report insights. 6. Continuous Improvement Participate in ongoing efforts to enhance LMS functionality and batch management processes . Evaluate and propose the use of new technologies, automation tools, or workflow improvements to enhance productivity and user experience. Stay updated on best practices in LMS operations and educational technology systems . Qualifications and Skills Bachelor’s degree in Computer Science, Information Technology, Education Technology, or a related field. 1–3 years of experience in LMS operations, batch scheduling, or academic operations in an educational or EdTech environment. Strong understanding of Learning Management Systems (e.g., Moodle, Canvas, Blackboard) . Proficient in data handling, troubleshooting, and system monitoring . Excellent organizational skills and attention to detail. Effective communication and collaboration skills to coordinate with cross-functional teams. Ability to work in a fast-paced environment and manage multiple priorities simultaneously. Familiarity with MS Excel, reporting tools, and data analysis . Proficiency in Kannada and English (spoken and written) is mandatory. What We Offer A collaborative and intellectually stimulating work environment. Opportunities to contribute to a mission-driven EdTech company focused on academic excellence. Access to cutting-edge tools and technologies in education management. A competitive salary package , aligned with the best in the industry. Scope for professional development and career advancement . This is a pivotal role for someone who thrives in process-driven environments and is passionate about leveraging technology to enhance academic delivery. If you are meticulous, proactive, and collaborative, we invite you to apply and be a part of Xylem Karnataka’s growing academic operations team in Mangalore. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Education: Bachelor's (Required) Experience: Ed Tech Operations: 2 years (Required) Language: Kannada (Required) Location: Mangalore, Karnataka (Preferred) Work Location: In person
