Job Profile Summary: The Account Executive is responsible for managing a portfolio of small and medium enterprises (SME) accounts, driving sales growth through cross-selling and up-selling. They lead strategic communication, collaborate with internal teams and partners, and facilitate sales reporting for senior management. They develop and maintain strong sales pipeline, build long-term client relationships, mentor junior staff, and manage high-value accounts to ensure customer satisfaction and retention. Responsibilities: Acquires and builds relationships with small and medium enterprises (SME) accounts across one or more defined sales territories Identifies and capitalizes on cross-selling and up-selling opportunities within target accounts, driving revenue growth and customer satisfaction Collaborates extensively with internal teams, including product development, marketing, and customer support, to ensure comprehensive fulfillment of client needs Prepares and presents detailed accounts and transaction reports to senior management, providing actionable insights and recommendations Utilizes insights derived from performance reviews, internal discussions and market research to update internal sales systems and procedures, and enhance customer experience Achieves and exceeds sales objectives, and contributes to the development and execution of the go to market strategy for strategic partnerships Develops and nurtures long-term relationships with high value accounts, acting as a trusted advisor, with focus on maximizing customer satisfaction and retention Mentors and guides junior account executives, fostering a culture of continuous learning and professional development within the team Applies expert knowledge of inside and outside sales concepts in SME accounts and provides strategic support to sales team by developing retention strategies and managing key accounts Employs a high standard of account management judgement to tackle open-ended problems that are difficult to prioritize, and define how things are done Collaborates with cross functional teams to develop lead generation strategies and improve conversion rates Qualifications: Education: Bachelor’s or master’s degree in sales, business administration or equivalent Experience: 5+ years of experience with bachelor's or 4+ years of experience with Master's in areas such as account management, sales, sales operations or equivalent Skills: Technical/Functional Skills: Account Management Consultative Selling Industry Expertise Sales Processes Cold Calling Customer Centric Mindset Effective Delegation Time Management Resource Planning & Allocation Behavioural Skills: Cross-Functional Collaboration Effective Communication Empathy Customer Focus Adaptability Critical Thinking Conflict Resolution Team Building Show more Show less
Req ID:25-126 Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. Envision yourself at Barracuda Barracuda is looking for an energetic and experienced Director, Managed Services to lead an a 24x7 organization supporting our production infrastructure. The Managed Services team is responsible for responding to critical alerts from our production infrastructure across internal data centers, AWS and Azure. In this role you will be responsible for assessing and implementing operating procedures and processes for ensure the delivery of operational excellence to our internal customers. This roll requires a visionary leader who can continue to iterate on process improvement and act as a change agent to drive transformation initiatives within Barracuda. What You’ll Be Working On Leadership: Recruit, develop, and lead a 24x7 organization while fostering a culture of customer service, accountability and innovation Strategy Development: Develop and execute a strategic roadmap to enhance service delivery, optimize processes, and improve customer satisfaction Collaboration: Collaborate with internal teams to understand their technical needs and ensure team readiness to manage upcoming changes and/or technologies Performance Management: Establish KPIs for measuring team performance, set clear objectives, and publish results to drive accountability and growth Incident Management: Oversee resolution of technical incidents and ensure timely communication with stakeholders Training and Development: Identify training needs and provide opportunities for team members to enhance their skills and knowledge What You Bring To The Role Bachelor’s degree in Computer Science, Information Technology, or a related field 10+ years of leadership experience in global support or service delivery, with at least 5 years in a leadership role. Experience building, leading, and optimizing a 24x7 global NOC, Support or Service Delivery team Demonstrated ability to develop a highly process oriented organization focusing on efficiency and customer satisfaction Proficiency in implementing change at the team and organizational level in a matrixed environment Proven critical thinking, problem solving, and prioritization skills Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. What You’ll Get From Us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda. In addition, you will receive equity, in the form of non-qualifying options.
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data, and applications with innovative solutions that grow and adapt with our customers’ journey. More than 220,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. Envision yourself at Barracuda! We are looking for a Channel Business Manager to join the team. In this role you will be responsible for developing and maintaining relationships with Barracuda’s key strategic partners, guiding them to position Barracuda’s products and solutions appropriately, setting strategic sales growth goals in collaboration with executive leadership. They implement policies to optimize channel operations and leads initiatives to enhance partner performance and satisfaction. They also oversee the development and execution of large-scale marketing and sales campaigns. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you! What You’ll Be Working On Build and maintain relationships with Barracuda’s strategic partners and industry influencers to identify and develop successful business opportunities Collaborates with executive leadership to set strategic goals and priorities for the channel team, ensuring alignment with the company’s vision Develop go to market strategy for partnerships, articulates value of Barracuda’s platforms and services, and educates partners on how to position Barracuda products effectively Provides mentorship and support to associates, leads, and managers within the channel team, fostering their professional growth and development Lead the implementation of projects and initiatives to enhance partner engagement, performance, and satisfaction Oversee the development and execution of large-scale marketing and sales campaigns, driving brand awareness and revenue Drive continuous improvement and innovation within the channel organization, ensuring the company remains competitive and forward-thinking Provides strategic support to channel sales team by developing retention strategies and managing key accounts What You Bring To The Role 8+ years of relevant experience preferred BA/BS degree; or equivalent work experience Proficient with corporate productivity and web presentation tools Partner Relationship Management Excellent presentation, verbal and written communications skills Strong listening and presentation skills Ability to multi-task, prioritize, and manage time effectively
Manager Business System As part of Barracuda’s Business Systems team, you will have broad exposure to the entire Barracuda business along with the data and analytics to drive the organization’s most critical strategy, decisions and operations. You will be responsible for the complex business processes and systems that revolve around order management and sales operations. This role reports into the Vice President of global Business Systems. What you’ll be working on Identify, analyze, and improve upon existing business processes within the organization to optimize operational efficiencies and maintain a global process. Responsible for direct interaction with stakeholders including, but not limited to, eliciting comprehensive business requirements and use cases and recommending appropriate solutions across NetSuite, Boomi, and adjacent applications. Accurately translate business requirements to detail-level system specifications Engage with Technical Architects and Developers on technical strategy and designs to meet business needs Work with Development, QA, and other teams to communicate, verify, document and test the desired functionality changes. Manage multiple competing priorities through effective organization and communication. Work within or across multiple project teams to ensure that blockers are resolved, and communication gaps are plugged quickly and efficiently. Ensure quality and completeness of the finished product by participating in user acceptance testing, ensuring that acceptance criteria are met. Acts as a thought leader to drive solutions Experience and requirements 5+ years of hands-on proven expertise in NetSuite administration or support Strong working knowledge of adjacent Systems, MuleSoft /Boomi, Workday, Ironclad Experience in managing production incidents, escalations, and change control Comfortable with SQL, APIs, and data troubleshooting across systems Understanding of cloud-based architecture and integration patterns Bachelor’s degree or equivalent relevant experience 5+ years of hands-on experience documenting, researching, solutions and coordinating technical and business process solutions Demonstrated understanding of sales and order process, systems, and domain data Experience with Order Management in a two-tiered sales model Experience with consumption-based Billing Platforms a strong plus Business acumen of MSP’s (Managed Service Providers) a strong plus Skills Self-starter and highly detail oriented, with a willingness to roll up your sleeves An architecting mindset, attuned to creating highly efficient, clean and scalable processes Strong project management experience Exceptional communication skills, both written and oral Highly professional team player who collaborates and problem solves in a highly matrixed cross-functional environment Proven success working a highly collaborative, matrixed environment, with a track record of measurable business impact Capability to demonstrate critical thinking and proven track record of positive change Exceptional understanding of Agile methodology, Scrum, SAFe, and Agile tools Strong competency in the Atlassian tool suite
Job Profile Title & Level: Principal Account Executive, P5 Mid Market experience is mandatory Cyber Security experience is mandatory Job Profile Summary The Principal Account Executive is responsible for driving strategic long-term relationships with high-value small and medium enterprises (SME) accounts, owning revenue expansion and end-to-end customer experience. They drive and orchestrate complex sales cycles, collaborate with senior teams internally and externally, and provide actionable insights to executives on competitive landscape and growth opportunities. They consistently meet/exceed sales targets, mentor junior executives, and represent the company at industry events. They utilize their expertise to guide account management improvements and strategic partnerships. Responsibilities Acquires and builds relationships with key small and medium enterprises (SME) accounts across multiple territories, ensuring sustained sales growth and client satisfaction Articulates compelling value propositions for Barracuda’s products and solutions, driving significant revenue growth from prospects and target accounts Drives high-level strategic communication on complex issues and business challenges faced by customers, and creates compelling solutions Understands the competitive landscape and customer needs so you can effectively position the portfolio of Barracuda Networks Leads collaboration with senior internal teams, product development, marketing, and customer success teams to ensure comprehensive and proactive fulfillment of client needs Achieves and exceeds sales objectives, and drives the development and execution of the go to market strategies for partnerships and new market opportunities Develops and nurtures long-term relationships with key stakeholders, acting as a trusted advisor, primary point of contact, and strategic partner Mentors and guides junior account executives, fostering a culture of continuous learning, professional development, and high performance within the team Leads initiatives to improve account management processes, implementing best practices and innovative solutions to enhance client engagement and satisfaction Represents the company at industry events and conferences, building the company’s brand and expanding its network of strategic partnerships Guides other account executives, sharing deep expertise and best practices and applies advanced knowledge to tackle highly complex challenges and develop innovative solutions Drives collaboration with cross functional teams to achieve strategic sales goals and accelerate customer adoption and leads account management team by streamlining processes and integrating advanced sales tools Education Qualifications: Bachelor's or master's degree in sales, business administration or equivalent Experience 8-10 years of experience with bachelor's or 7-8 years of experience with Master's in areas such as account management, sales, sales operations or equivalent Skills Technical/Functional Skills: Industry Expertise Strategic Account Management Sales Processes Sales Acumen Stakeholder Management Customer Centric Mindset Effective Delegation Innovative Thinking Behavioural Skills Cross-Functional Collaboration Effective Communication Empathy Customer Focus Adaptability Critical Thinking Conflict Resolution Team Building
As an Associate Account Executive at our organization, you will play a crucial role in acquiring and managing Small and Medium Business (SMB) accounts. Your primary responsibilities will include identifying sales opportunities, documenting client interactions, and supporting senior executives. It is essential that you have experience working with Mid Market and Cyber Security, as these are mandatory requirements for this position. In this role, you will focus on developing your skills in sales forecasting, partnership strategies, and a consultative approach. You will be responsible for managing sales of SMB accounts in a specific sales territory, such as the West Market in Mumbai. Additionally, you will work on building account management skills to identify cross-selling and up-selling opportunities within the target accounts. Your day-to-day activities will involve documenting all client interactions, shadowing senior executives during client consultations, and facilitating communication on tactical issues facing customers. You will also be required to resolve customer issues, meet sales objectives, and assist in the development of Go-to-Market Strategy for partnerships. To excel in this role, you must maintain accounts and transaction records, build reports based on requirements, and utilize a consultative selling approach to educate channel partners and end-users. You will also need to learn and apply sales concepts, principles, and practices in your assigned activities, gaining a foundational understanding of inside and outside sales concepts and practices. Key qualifications for this position include a Bachelor's Degree in Sales, Business Administration, or equivalent, along with 0-1 year of experience in Account Management, Sales, Sales Operations, or equivalent. You should have strong technical skills in sales forecasting, sales processes, sales operations, business acumen, account management, customer need analysis, field sales, and prioritization. In addition to technical skills, you should possess behavioral skills such as cross-functional collaboration, effective communication, empathy, customer focus, adaptability, and critical thinking. Your ability to collaborate with various teams, communicate effectively, and prioritize customer needs will be critical to your success in this role.,
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers journey. More than 200,000 organizations worldwide trust Barracuda to protect them in ways they may not even know they are at risk so they can focus on taking their business to the next level. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. Envision yourself at Barracuda We are seeking an HR Generalist to join our dynamic HR Business Partner team. The primary responsibilities will include providing HR generalist support for two US based Strategic HR Business partners, contributing to key global HR initiatives such as the talent calibration process, annual merit cycles, and organizational design projects. While your main focus will be on supporting the US based Strategic HR Business, you will also offer secondary HR support to the Regional HR Director for APAC as needed. This role reports directly to the Director, HRBP APAC and provides a fantastic opportunity for career growth while making meaningful contributions to the business. As the primary responsibility for this position supports US partners you must be able to work US business hours. The working schedule is Monday to Friday, 5 PM to 2 AM IST. This role is eligible for a shift allowance. What You'll Be Working On Play a key role in providing HR support to the HRBP team which also includes providing HR generalist support for two US based Strategic HR Business partners and their associated business units and HRBP for APAC. Partner with HR Business Partners on the rollout of new programs and HR-related initiatives. Collaborate with the HRBP team, leadership and employees to help to create an engaged and high performing culture that helps the company to achieve business objectives. Serve as secondary contact for client groups with general understanding of business challenges within specific business units. Liaise with the global HR Ops team and/or Payroll on needed employee changes such as promotions, manager changes and salary adjustments. Leverage people data analytics to assist HRBPs with business solutions. Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. Perform other duties as assigned. Driving Engagement Strategy: Implement engagement activities to drive employee engagement and foster a positive work environment. What You Bring To The Role HR and business acumen, including strong problem-solving skills, critical thinking, initiative and team mentality. Knowledge of HR systems and processes (HRIS) and expertise with Excel. Ability to work in a multi-disciplinary team setting in a fast-paced environment. Able to connect with people and meet targeted deadlines. High integrity, commitment, and attention to detail. Excellent communication (verbal and written). Interpersonal skills: Ability to build and maintain strong relationships with employees and management. Conflict resolution: Skills in mediating and resolving conflicts within the workplace. Project management: Experience in managing HR projects from inception to completion. Analytical skills: Ability to analyze data and provide insights to support HR strategies. Adaptability: Flexibility to adapt to changing business needs and environments. Cultural awareness: Understanding and appreciation of diverse cultures and backgrounds Education & Experience University degree in Human Resources or a related field Experience of 2-3 years in a global HR Specialist or HR Operations role Ability to work independently and as an active, collaborative member of the team HR system experience, Workday preferred Strong proficiency in Excel Excellent customer service both internally and externally High level of accuracy, attention to detail, and organizational skills Ability to meet deadlines in a fast-paced, rapidly changing environment Must be flexible in both tasks and work hours Must be proactive and take ownership of tasks given High level of confidentiality required What You'll Get From Us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility there are opportunities for cross training and the ability to attain your next career step within Barracuda. In addition, you will receive equity, in the form of non-qualifying options.
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data, and applications with innovative solutions that grow and adapt with our customers journey. More than 220,000 organizations worldwide trust Barracuda to protect them in ways they may not even know they are at risk so they can focus on taking their business to the next level. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an Equal Opportunity Employer, committed to equal employment opportunity and equitable compensation regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. Envision yourself at Barracuda! We are looking for a Channel Business Manager to join the team. In this role you will be responsible for developing and maintaining relationships with Barracuda's key strategic partners, guiding them to position Barracuda's products and solutions appropriately, setting strategic sales growth goals in collaboration with executive leadership. They implement policies to optimize channel operations and leads initiatives to enhance partner performance and satisfaction. They also oversee the development and execution of large-scale marketing and sales campaigns. If you are motivated and results-driven, and enjoy working in a team environment, we'd like to meet you! What You'll Be Working On Build and maintain relationships with Barracuda's strategic partners and industry influencers to identify and develop successful business opportunities Collaborates with executive leadership to set strategic goals and priorities for the channel team, ensuring alignment with the company's vision Develop go to market strategy for partnerships, articulates value of Barracuda's platforms and services, and educates partners on how to position Barracuda products effectively Provides mentorship and support to associates, leads, and managers within the channel team, fostering their professional growth and development Lead the implementation of projects and initiatives to enhance partner engagement, performance, and satisfaction Oversee the development and execution of large-scale marketing and sales campaigns, driving brand awareness and revenue Drive continuous improvement and innovation within the channel organization, ensuring the company remains competitive and forward-thinking Provides strategic support to channel sales team by developing retention strategies and managing key accounts What You Bring To The Role 8+ years of relevant experience preferred BA/BS degree; or equivalent work experience Proficient with corporate productivity and web presentation tools Partner Relationship Management Excellent presentation, verbal and written communications skills Strong listening and presentation skills Ability to multi-task, prioritize, and manage time effectively
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 200,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level. We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability. Envision yourself at Barracuda We are seeking an HR Generalist to join our dynamic HR Business Partner team. The primary responsibilities will include providing HR generalist support for two US based Strategic HR Business partners, contributing to key global HR initiatives such as the talent calibration process, annual merit cycles, and organizational design projects. While your main focus will be on supporting the US based Strategic HR Business, you will also offer secondary HR support to the Regional HR Director for APAC as needed. This role reports directly to the Director, HRBP – APAC and provides a fantastic opportunity for career growth while making meaningful contributions to the business. As the primary responsibility for this position supports US partners you must be able to work US business hours. The working schedule is Monday to Friday, 5 PM to 2 AM IST. This role is eligible for a shift allowance. What You'll Be Working On Play a key role in providing HR support to the HRBP team which also includes providing HR generalist support for two US based Strategic HR Business partners and their associated business units and HRBP for APAC. Partner with HR Business Partners on the rollout of new programs and HR-related initiatives. Collaborate with the HRBP team, leadership and employees to help to create an engaged and high performing culture that helps the company to achieve business objectives. Serve as secondary contact for client groups with general understanding of business challenges within specific business units. Liaise with the global HR Ops team and/or Payroll on needed employee changes such as promotions, manager changes and salary adjustments. Leverage people data analytics to assist HRBPs with business solutions. Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. Perform other duties as assigned. Driving Engagement Strategy: Implement engagement activities to drive employee engagement and foster a positive work environment. What You Bring To The Role HR and business acumen, including strong problem-solving skills, critical thinking, initiative and team mentality. Knowledge of HR systems and processes (HRIS) and expertise with Excel. Ability to work in a multi-disciplinary team setting in a fast-paced environment. Able to connect with people and meet targeted deadlines. High integrity, commitment, and attention to detail. Excellent communication (verbal and written). Interpersonal skills: Ability to build and maintain strong relationships with employees and management. Conflict resolution: Skills in mediating and resolving conflicts within the workplace. Project management: Experience in managing HR projects from inception to completion. Analytical skills: Ability to analyze data and provide insights to support HR strategies. Adaptability: Flexibility to adapt to changing business needs and environments. Cultural awareness: Understanding and appreciation of diverse cultures and backgrounds Education & Experience University degree in Human Resources or a related field Experience of 2-3 years in a global HR Specialist or HR Operations role Ability to work independently and as an active, collaborative member of the team HR system experience, Workday preferred Strong proficiency in Excel Excellent customer service both internally and externally High level of accuracy, attention to detail, and organizational skills Ability to meet deadlines in a fast-paced, rapidly changing environment Must be flexible in both tasks and work hours Must be proactive and take ownership of tasks given High level of confidentiality required What You’ll Get From Us A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda. In addition, you will receive equity, in the form of non-qualifying options.