BAMS/MD Ayurveda (Trainer)

Job Description

Responsible for conducting training programs for Customer Care Executives/Doctors Focusing on customer and patient service skills, process and product knowledge Deliver classroom and blended programs that add value to the learner sessions Conduct refresher sessions to improve/maintain the core skills of the represtatives Prepare and design training materials to support training initiatives to learners Generate training reports to track progress and identify areas for improvement Customer Service Skills/ Process Knowledge/Product Knowledge as core trainer Respond and resolve issues arising out of training sessions, like on floor issues Providing floor support as per the requirements that arise the low performance Coordination with different LOBs in preparation for training needs Analysis Conducting sessions and collecting feedback as required for better training needs. Candidate Requirements: Should have BAMS/MD Ayurveda with 5-10 years of experience as healthcare sector Experience in customer service, Doctor Consultation and hospitals training sessions Candidate should have exposure on all kind of medical treatment practical knowledge Willingness to work six days a week and ability to work flexible schedules and shifts Proficiency in MS Office products (Word, Excel, Visio, PowerPoint) for presentations Preferred for this position expertise into the healthcare and hospital related trainer.