Key Responsibilities1. Customer Interaction Greet customers and understand their service/repair requirements. Listen to complaints and note down customer concerns accurately. Explain service processes, timelines, and charges clearly. 2. Job Card Preparation Prepare and update the job card with customer details, vehicle information, and required work. Get customer approval for repair/service estimates. 3. Coordination with Workshop Communicate the customer’s requirements to technicians. Monitor progress and ensure work is done as per the agreed timeline. Arrange for spare parts availability. 4. Quality Check & Delivery Inspect the vehicle after repairs to ensure quality. Inform customers when their vehicle is ready. Explain the work done and the invoice details. 5. Upselling & Customer Relationship Suggest preventive maintenance and additional services. Promote accessories, service packages, and extended warranties. Build rapport for repeat business and positive reviews. 6. Documentation & Reporting Maintain daily service records and pending job status. Ensure warranty claims are processed correctly. Update CRM systems with customer history. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Strong knowledge of automobile diagnostics and repair Expertise in engine, electrical, mechanical, and hydraulic systems Ability to use diagnostic tools and software Preventive maintenance and troubleshooting Quality inspection and final vehicle check Understanding of service manuals and technical guidelines Resume WhatsApp In This Number - 9297777484 Job Type: Full-time Pay: ₹14,000.00 - ₹22,000.00 per month Work Location: In person