Back Office Executive – Travel & Chat Support

Back Office Executive – Travel Process (Chat Support)

Location: Gurugram, Haryana
Job Type: Full-Time
Work Mode: Work from Office
Salary: Up to ₹30,000 per month (CTC)
Experience: Minimum 6 months

Job Summary

We are looking for a Back Office Executive to support travel-related operations and customer queries through chat and other assigned communication channels. Candidates should have relevant travel-process experience, customer service knowledge, and good communication skills.

Responsibilities

• Handle travel-related requests and back-office activities.
• Respond to customer queries through chat and other assigned channels.
• Update customer records and maintain accurate documentation.
• Coordinate with internal teams to resolve queries and operational issues.
• Follow established procedures and quality standards.
• Complete assigned tasks within the required timelines.
• Maintain accuracy while managing daily operational activities.

Eligibility Criteria

• Minimum 6 months of relevant work experience.
• Experience in the travel industry or a travel-related process.
• Previous customer service experience.
• Good written and verbal communication skills.
• Basic computer knowledge and typing skills.
• Ability to manage multiple tasks and maintain accuracy.
• Candidates available to join at short notice may be considered.

Salary and Facilities

• Salary up to ₹30,000 per month (CTC), depending on experience.
• Two-way cab facility for eligible employees within the applicable service zone, subject to company policy.

Work Details

• Location: Gurugram, Haryana
• Work arrangement: Work from office
• Employment type: Full-time

Selection Process

• HR Discussion
• Operations Interview
• Client Review

Application Details

Interested candidates can share their updated resume using the contact details below.

Email: priyanshu@medhbs.com
Contact Number: 7547072426

Pay: ₹28,000.00 - ₹30,000.00 per month

Work Location: In person