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Back Office Executive

TICVIC

0 - 1 years

2 - 3 Lacs

Chennai

Posted:5 days ago

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Job Description

Title: Network Based Office Work Department:Team leader Team incharge Team Supervisor Customer Service Reports to :PARTHIBAN (TL) Location: Guindy, Chennai Employment Type:Full Time /Part Time Salary:20,000 To 25000 for Freshers Requirements: 10th Pass (SSLC) 12th Pass (HSC) Diploma (Any specialization / stream) Any Degree Experience: Freshers are welcome! (0–1 year of basic work experience is a plus, but not required). Key Responsibilities: 1)Respond to incoming customer inquiries via phone, email, and chat in a professional and timely manner. 2)Follow up with internal team leads to ensure customer requests are resolved within SLA guidelines. 3)Assist in generating weekly operational reports and tracking customer feedback metrics Key Skills: Basic computer knowledge (MS Office, web browser navigation, or basic typing). Good communication skills in Tamil (ability to read/write basic English is an advantage). Strong punctuality, willingness to learn, and teamwork attitude. Attention to detail for simple records and data verification. Work Hours and Benefits: Hours:Monday to Friday (9:00 am to 4:30pm) Benefits:Comprehensive onboarding and step-by-step role training. Clear promotion opportunities to Senior Associate / Team Lead based on performance. Performance bonuses and attendance incentives. Room and Food AVAILABLE For Others Candidates Within Chennai Travel pass AVAILABLE

Mobile no:8248230594

Pay: ₹20,000.00 - ₹32,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

Skills Required

Back Office Team Leader Customer Service 10th Pass 12th Pass Email & Chat MS Office Attention to Detail Onboarding Health Insurance Chat and email support Problem solving

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TICVIC

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