BACK Office Executive

JOB OPENING MULTIPLE POSITIONS

Immediate Hiring

Hiring Through: An Ideal Career Consultancy

We are hiring talented, enthusiastic, and computer-savvy candidates for a reputed and well-established financial services company. Candidates will get an opportunity to work in a professional corporate environment with exposure to financial operations, team coordination, data management, customer relationship management, and back-office activities.

We are looking for dedicated candidates who have good communication skills, basic to advanced computer knowledge, attention to detail, and the ability to work responsibly in a target-oriented and professional environment.

1. Process Coordinator

Job Summary:

The Process Coordinator will be responsible for managing and coordinating a team working for a reputed financial company. The candidate will ensure smooth day-to-day operations, monitor team performance, maintain reports, and coordinate with different departments to achieve operational targets.

Roles & Responsibilities:

• Handle and supervise the assigned team.
• Coordinate daily work activities and allocate tasks among team members.
• Monitor employee productivity, attendance, and performance.
• Maintain daily, weekly, and monthly MIS reports.
• Work on computers and manage operational data.
• Coordinate with senior management and other departments.
• Ensure timely completion of assigned tasks.
• Track pending cases and follow up with team members.
• Maintain proper documentation and records.
• Prepare Excel reports and operational updates.
• Identify process-related issues and report them to management.
• Ensure smooth workflow and effective team communication.
• Maintain confidentiality of company and customer information.
• Support management in achieving business objectives.

Candidate Requirements:

• Graduate candidates preferred.
• Good computer knowledge is mandatory.
• Knowledge of MS Excel, MS Word, and email operations.
• Good communication and coordination skills.
• Leadership and team-handling abilities.
• Ability to manage multiple responsibilities.
• Previous experience in team handling, operations, finance, or back-office processes will be an advantage.

2. Data Entry Operator

Job Summary:

The Data Entry Operator will be responsible for entering, updating, verifying, and maintaining company information in computer systems. The candidate should have good typing skills, accuracy, and working knowledge of MS Excel.

Roles & Responsibilities:

• Enter data accurately into company software and computer systems.
• Maintain and update records and databases.
• Work extensively on MS Excel spreadsheets.
• Prepare, update, and maintain daily reports.
• Verify data and correct errors wherever necessary.
• Maintain digital files and documentation.
• Organise and manage data systematically.
• Check information for accuracy and completeness.
• Maintain proper records of transactions and operational activities.
• Assist the operations team with data-related work.
• Prepare Excel sheets as per management requirements.
• Handle email communication and file management.
• Ensure timely completion of daily data entry assignments.
• Maintain confidentiality of sensitive company information.
• Coordinate with the concerned departments whenever required.

Candidate Requirements:

• Minimum 12th Pass; graduates preferred.
• Good working knowledge of computers.
• Knowledge of MS Excel is mandatory.
• Basic knowledge of MS Word and email.
• Good typing speed with accuracy.
• Attention to detail and data management skills.
• Freshers and experienced candidates can apply.

3. Back End Executive Cum CRE (Customer Relationship Executive)

Job Summary:

The Back End Executive Cum CRE will be responsible for supporting daily operational activities, maintaining customer records, handling computer-based work, coordinating with customers and internal departments, and ensuring smooth execution of assigned processes.

The candidate should have good computer knowledge, communication skills, and the ability to handle administrative and customer coordination responsibilities.

Roles & Responsibilities:

• Perform day-to-day back-office operational activities.
• Handle computer-based documentation and data management.
• Maintain customer databases and update records.
• Coordinate with customers regarding process-related queries.
• Handle incoming and outgoing calls whenever required.
• Provide necessary information and assistance to customers.
• Follow up on pending cases and customer requirements.
• Maintain customer communication records.
• Prepare daily reports using MS Excel.
• Coordinate with the sales, operations, and management teams.
• Assist in processing applications and maintaining documentation.
• Ensure accurate data entry and proper record maintenance.
• Handle email communication and official correspondence.
• Maintain professional relationships with customers.
• Ensure customer queries are addressed within the given timeline.
• Follow company policies and operational guidelines.
• Maintain confidentiality of customer and business information.

Candidate Requirements:

• Minimum 12th Pass; graduates preferred.
• Good computer knowledge is essential.
• Knowledge of MS Excel, MS Word, and email operations.
• Good verbal and written communication skills.
• Basic customer handling and coordination skills.
• Positive attitude and willingness to learn.
• Freshers and experienced candidates may apply.

Common Skills Required

• Computer proficiency.
• Knowledge of MS Office applications.
• Basic to advanced MS Excel knowledge, depending on the role.
• Good communication and interpersonal skills.
• Ability to work in a team.
• Good organisational and time-management skills.
• Attention to detail.
• Professional attitude and discipline.
• Ability to meet deadlines.
• Willingness to learn new processes and technologies.

Job Location Siliguri

Working Days - As per company policy

Qualification - 12th Pass / Graduate

Experience - Freshers & Experienced

Gender - Male & Female

Why Join Us?

• Opportunity to work with a reputed financial services organisation.
• Professional corporate working environment.
• Exposure to financial operations and business processes.
• Opportunity to develop computer and operational skills.
• Learning and career growth opportunities.
• Opportunity to enhance communication and coordination skills.
• Professional development through practical work experience.

About the Recruitment Partner

AN IDEAL CAREER CONSULTANCY

Recruitment & Staffing Partner

Since 2009 Shaping Up Careers

An Ideal Career Consultancy is a professional recruitment and staffing consultancy based in Siliguri, West Bengal. We specialise in connecting talented candidates with reputed organisations across various industries.

Our recruitment services cover banking, NBFC, financial services, insurance, microfinance, BPO, retail, hospitality, FMCG, logistics, and corporate sectors.

We focus on providing suitable employment opportunities to candidates while helping organisations identify the right talent for their business requirements.

Our Office Address:

1st Floor, Dutta Bhawan, Loknath Bol Sarani, Pradhan Nagar, Siliguri 734003.

Contact Numbers:

• 9933054463
• 9832541177
• 9641441540

Email: aiccslg@gmail.com

How to Apply:

Interested candidates can share their updated resumes or contact An Ideal Career Consultancy at the above-mentioned mobile numbers for further details regarding the recruitment process.

Role & responsibilities