We are seeking a dedicated and empathetic Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction. Key Responsibilities 1. Customer Interaction: Handle incoming calls, emails, and chat requests from customers to address their inquiries, complaints, and provide product information. 2. Issue Resolution: Identify and resolve customer issues promptly and efficiently, escalating complex problems to the appropriate department if necessary. 3. Product Knowledge: Maintain a thorough understanding of the company’s products and services to provide accurate information and support to customers. 4. Customer Records: Accurately document customer interactions and maintain detailed records of inquiries, complaints, and actions taken. 5. Feedback Collection: Gather customer feedback and communicate it to relevant departments to improve products and services. 6. Follow-Up: Conduct follow-up communications with customers to ensure their issues are resolved and they are satisfied with the service. 7. Support Team: Collaborate with team members to improve customer service processes and share best practices. 8. Compliance: Adhere to company policies, procedures, and regulatory requirements in all customer interactions.
Roles and Responsibilities This is a premium voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience (Calling/Customer service Exp) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.
We are seeking a dedicated and empathetic Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction. Key Responsibilities 1. Customer Interaction: Handle incoming calls, emails, and chat requests from customers to address their inquiries, complaints, and provide product information. 2. Issue Resolution: Identify and resolve customer issues promptly and efficiently, escalating complex problems to the appropriate department if necessary. 3. Product Knowledge: Maintain a thorough understanding of the company’s products and services to provide accurate information and support to customers. 4. Customer Records: Accurately document customer interactions and maintain detailed records of inquiries, complaints, and actions taken. 5. Feedback Collection: Gather customer feedback and communicate it to relevant departments to improve products and services. 6. Follow-Up: Conduct follow-up communications with customers to ensure their issues are resolved and they are satisfied with the service. 7. Support Team: Collaborate with team members to improve customer service processes and share best practices. 8. Compliance: Adhere to company policies, procedures, and regulatory requirements in all customer interactions.
Roles and Responsibilities This is a premium voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience (Calling/Customer service Exp) mandate . Flexible to work in any shift Rotational . Working days 6 days working Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.
We are seeking a dedicated and empathetic Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satisfaction. Key Responsibilities 1. Customer Interaction: Handle incoming calls, emails, and chat requests from customers to address their inquiries, complaints, and provide product information. 2. Issue Resolution: Identify and resolve customer issues promptly and efficiently, escalating complex problems to the appropriate department if necessary. 3. Product Knowledge: Maintain a thorough understanding of the company’s products and services to provide accurate information and support to customers. 4. Customer Records: Accurately document customer interactions and maintain detailed records of inquiries, complaints, and actions taken. 5. Feedback Collection: Gather customer feedback and communicate it to relevant departments to improve products and services. 6. Follow-Up: Conduct follow-up communications with customers to ensure their issues are resolved and they are satisfied with the service. 7. Support Team: Collaborate with team members to improve customer service processes and share best practices. 8. Compliance: Adhere to company policies, procedures, and regulatory requirements in all customer interactions.
Job description International Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Voice Process) Process:- Voice Process / Chat Process (Voice Process) Note:- Work From Office. Salary :- 3 Lack CTC to 5 Lack CTC Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience (Voice Customer service Exp) mandate . Flexible to work in any shift Rotational . Working days 5 days working Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Customer Interaction: Engage with business owners through calls and provide support for managing and optimizing their digital ad accounts. Ad Management Support: Assist clients in setting up, monitoring, and managing their online advertising campaigns across various platforms. Consultative Approach: Offer expert advice on ad strategies, suggest improvements, and help clients achieve their business goals effectively. Customer Support: Provide troubleshooting and technical assistance related to ad accounts, ensuring smooth client experiences. Flexible Shift Support: Work in shifts as required and be adaptable to client needs in a 24/7 operation environment. Note:- 5 days Working and 2 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)
Job description BFSI & BPO Hiring Responsible for N2N Recruitment Cycle Sourcing-Calling-Interview Lineup-Documentation till Joining Experience in BFSI/RETAIL /BPO/FMCG/Consumer Goods or telecom hiring 2+ year Recruitment experience is MUST BULK HIRING & Head Hunting Ability to recruit PAN INDIA Good understanding of BFSI ,INSURANCE -(Sales or Non Sales/Corporate Hiring)
Job description Designation: Home Loan Officer (Sales) at HDFC Sales. Job location:- Bengaluru. Department: Home Loan ( Sales) Qualification:- Any Graduation / Post-graduation. Experience: 0 to 1 Years CTC: - 2 lpa to 3.25 lpa + Huge Incentive (Upto 50000) Roles & Responsibilities:- Area/ Lane /Geography Mapping: Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle. Source Relationship Management: Responsible for managing the relationship with all sources assigned and identified by him in his geography/area. Maintain Reports: Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities. Channel Partner Recruitment: Responsible for identifying the need for appointment of a channel partner Team Huddle: Responsible for attending team huddle on a daily basis as per the set process. Customer Relationship Management: Responsible for enhancing the customer experience by developing and maintaining relationship with customers. Completion of File: Responsible for submission of complete application form, documentations and information. Desired candidate profile: Must be a graduate from any stream Should have minimum 6 months of experience in sales Candidates with prior experience in BFSI will have an added advantage Open to travel Must have good communication skills For further Details, contact- Note: Candidates should be flexible with field work.
Designation: Home Loan Officer (Sales) at HDFC Sales. Job location:- Chennai. Department: Home Loan ( Sales) Qualification:- Any Graduation / Post-graduation. Experience: 0 to 1 Years CTC: - 2 lpa to 3 lpa + Huge Incentive (Upto 50000) Roles & Responsibilities:- Area/ Lane /Geography Mapping: Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle. Source Relationship Management: Responsible for managing the relationship with all sources assigned and identified by him in his geography/area. Maintain Reports: Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities. Channel Partner Recruitment: Responsible for identifying the need for appointment of a channel partner Team Huddle: Responsible for attending team huddle on a daily basis as per the set process. Customer Relationship Management: Responsible for enhancing the customer experience by developing and maintaining relationship with customers. Completion of File: Responsible for submission of complete application form, documentations and information. Desired candidate profile: Must be a graduate from any stream Should have minimum 6 months of experience in sales Candidates with prior experience in BFSI will have an added advantage Open to travel Must have good communication skills Note: Candidates should be flexible with field work.
Job description Designation: Home Loan Officer (Sales) at HDFC Sales. Job location:- Gurugram, Noida & New Delhi. Department: Home Loan ( Sales) Qualification:- Any Graduation / Post-graduation. Experience: 0 to 1 Years CTC: - 2 lpa to 3.25 lpa + Huge Incentive (Upto 50000) Roles & Responsibilities:- Area/ Lane /Geography Mapping: Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle. Source Relationship Management: Responsible for managing the relationship with all sources assigned and identified by him in his geography/area. Maintain Reports: Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities. Channel Partner Recruitment: Responsible for identifying the need for appointment of a channel partner Team Huddle: Responsible for attending team huddle on a daily basis as per the set process. Customer Relationship Management: Responsible for enhancing the customer experience by developing and maintaining relationship with customers. Completion of File: Responsible for submission of complete application form, documentations and information. Desired candidate profile: Must be a graduate from any stream Should have minimum 6 months of experience in sales Candidates with prior experience in BFSI will have an added advantage Open to travel Must have good communication skills For further Details, contact- Note: Candidates should be flexible with field work.
Job description Designation: Home Loan Officer (Sales) at HDFC Sales. Job location:- Mumbai, Navi Mumbai & Thane. Department: Home Loan ( Sales) Qualification:- Any Graduation / Post-graduation. Experience: 0 to 1 Years CTC: - 2 lpa to 3.25 lpa + Huge Incentive (Upto 50000) Roles & Responsibilities:- Area/ Lane /Geography Mapping: Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle. Source Relationship Management: Responsible for managing the relationship with all sources assigned and identified by him in his geography/area. Maintain Reports: Responsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities. Channel Partner Recruitment: Responsible for identifying the need for appointment of a channel partner Team Huddle: Responsible for attending team huddle on a daily basis as per the set process. Customer Relationship Management: Responsible for enhancing the customer experience by developing and maintaining relationship with customers. Completion of File: Responsible for submission of complete application form, documentations and information. Desired candidate profile: Must be a graduate from any stream Should have minimum 6 months of experience in sales Candidates with prior experience in BFSI will have an added advantage Open to travel Must have good communication skills For further Details, contact- Note: Candidates should be flexible with field work.
Job description International Process is hiring for the Customer Service Executive. Post: Customer Service Executive / Customer Support Executive (Voice Process) Process:- Voice Process / Chat Process (Voice Process) Note:- Work From Office. Salary :- 3 Lack CTC to 5 Lack CTC Language Mandatory:- Hindi & English Communication. Roles and Responsibilities This is a premium Voice process for enterprise business of our telecom partner (Customer Service) Grad with Relevant experience (Voice Customer service Exp) mandate . Flexible to work in any shift Rotational . Working days 5 days working Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off. Customer Interaction: Engage with business owners through calls and provide support for managing and optimizing their digital ad accounts. Ad Management Support: Assist clients in setting up, monitoring, and managing their online advertising campaigns across various platforms. Consultative Approach: Offer expert advice on ad strategies, suggest improvements, and help clients achieve their business goals effectively. Customer Support: Provide troubleshooting and technical assistance related to ad accounts, ensuring smooth client experiences. Flexible Shift Support: Work in shifts as required and be adaptable to client needs in a 24/7 operation environment. Note:- 5 days Working and 2 Week Rotational Off 24/7 Rotational Shifts (Male & Female both)