We are looking for a Front Desk Representative cum Telecaller to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A patient-oriented approach is essential. The goal is to make patients and visitors feel comfortable and valued while on our premises. Responsibilities Keep front desk tidy and presentable with all necessary material Greet and welcome patients Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receive letters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies and place orders when necessary Keep updated records and files Monitor office expenses and costs Take up other duties as assigned (travel arrangements, schedules etc.) Requirements Knowledge of office management and basic bookkeeping Strong communication and people skills A good understanding of clinic setup and work culture. Good organizational and multi-tasking abilities Telecalling experience is add on Customer service orientation
We are seeking a Marketing Executive with professional expertise in rehabilitation field to join our team. The successful candidate will be responsible for bringing in clients as well as hearing aid sales and various Therapy services by establishing rapport with doctors, hospitals, clinics, playschools and other institutions. The candidate will act as effective interface between our clinic and outside agencies/ institutions. Also, the candidate will be responsible in identifying new business opportunities, building relationships with potential client’s/ business partners, for which career growth opportunities are assured. Candidate will play vital role in developing marketing strategies both online as well as offline mode. Basic computer and internet knowledge essential. Candidates who are PROACTIVE and GOAL ORIENTED preferred. Looking for a dynamic and self-driven marketing executive with a strong background in medical field to join our rehabilitation marketing team. The ideal candidate can have previous experience in health related sector, and passionate about driving outreach and building professional relationship.