University degree or equivalent through experience and professional certification • A minimum of 7-10 years in Security and Loss prevention role, law enforcement or security-related profession • Extensive and up to date knowledge of Shrink Management and Data Analysis • Experience in managing or coordinating security investigations of complex nature • Knowledge of information security processes and systems • Experience in security auditing INSLP (Security & Loss Prevention) is hiring an SLP Specialist to support growth of the “SLP MDR Concessions Abuse Program” and help preventing losses via identification of abusive entity. The program is aimed at identifying and eliminating Concessions Abuse while preserving customer trust. The primary objective of the SLP Specialist is to provide security services, investigation and asset protection in designated area of responsibility, assist in mitigating product loss, and maintain customer satisfaction in accordance with INSLP guidelines and policies. The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions. SLP Specialist's day-to-day activities involve planning, organizing, coordinating, implementing and executing process and procedures laid down by the organization and the SLP function. As a part of the SLP MDR Concessions Abuse program, the SLP Specialist is required to deep dive into the Concessions request raised by customer, and conduct end-to-end investigation across customer, DA/network and seller to identify the abusive entity. SLP has outlined frameworks for investigation, and the SLP Specialist is bound to adhere to the investigation guidelines. Along with primarily supporting on Concessions investigations, the SLP Specialist will be required to provide on-ground intel useful in uncovering abuse MOs. In order to ensure network integrity, the SLP Specialist will be required to conduct risk assessment and process audit for the respective sites and work in accordance with the security policies and guidelines. Key job responsibilities Security Operation • Implementation and follow-up of Loss Prevention Plan in MDR Concessions Audits and Compliance • Conducting SLP audits and implementing SOPs • Surprise check and reports at LM (Last Mile) stations • Keeping the plans and SOPs updated • Periodical check of documentation • Adhering to SLAs defined for the SLP MDR Concessions Abuse Program Process Improvement and Loss Prevention • Process review, gap analysis and implementation of necessary improvements • Weekly, monthly and quarterly assessments • Loss prevention reporting • Working on feedbacks received from internal and external stakeholders • Follow up and completion of CAPA • Recommending loss prevention initiatives based on on-ground intel Loss Prevention Analysis and Investigation • Work closely with the SLP and CS teams to analyze the loss trends in MDR Concessions • Weekly loss trend analysis, identifying defects / abusive entities and working towards loss reduction • Conduct investigations by working closely with CS and support functions in SLP and Ops • Meeting the weekly investigation targets and submitting investigation reports • Sharing RCAs and PTG initiatives on shrink and unmet goals Loss Prevention experience Investigation/Security related certification Emergency Response / Crisis Management certification Training & Development experience Auditing and security investigations experience Exposure to MNC culture and dynamics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title: Team Lead Location: New Delhi Essential Functions - Working with the Center manager to ensure smooth functioning of the operations -Executing the delivery process from delivery station to customer address - Ensure enough bandwidth in delivery team to ensure peak time delivery management - Continuously improve the delivery process and attain a sustained level of delivery performance improvement Essential Skills - Strong execution skills, Action oriented, go getter - Resourceful to identify the way to get things done using limited resources - Ability to work under pressure situations - Ability to work and perform station operations independently. - Ability to work in ambiguous situations and to come out with solutions as per the situations faced. Analytical Skills: Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. A day in the life Interact with multiple stakeholders and get things done. Regular show of ownership and bias for action. 1+ years of manufacturing or customer-facing environment experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Key job responsibilities Working with the Team to ensure smooth function of the Amazon transportation operations at Delhi. Executing the delivery process from delivery station to customer address. Ensure enough bandwidth in delivery team to ensure peak time delivery management. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Six Sigma Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Bachelor's degree or equivalent through experience - Minimum 4 years of experience in Security, Loss Prevention, Shrinkage, Asset Protection, or Investigations - 3-5 years of experience in law enforcement or security and loss prevention profession - Demonstrated experience in security auditing and investigations - Up-to-date knowledge of security equipment and technology - Experience in coordinating security investigations of complex nature - Strong understanding of information security processes and systems - Previous experience in MNC environment - Proven track record of stakeholder management We are seeking a Security and Loss Prevention Specialist to strengthen our delivery network operations in New Delhi. This role will execute security initiatives through proactive and reactive measures to protect assets and mitigate risks. The specialist will conduct regular audits, monitor processes, and implement preventive controls through systematic risk assessment. Key responsibilities include conducting detailed investigations into financial irregularities, coordinating with legal teams for enforcement actions, and implementing corrective measures. The role involves regular reporting of findings and driving process improvements. This position requires significant field presence with regular travel within the assigned region and ability to work flexible hours Basic Qualifications: - Bachelor's degree or equivalent through experience - 4+ years of experience in Security, Loss Prevention, Shrinkage, Asset Protection, or Investigations - 3-5 years of experience in law enforcement or security and loss prevention profession - Demonstrated experience in security auditing and investigations - Up-to-date knowledge of security equipment and technology - Experience in coordinating security investigations of complex nature - Strong understanding of information security processes and systems - Previous experience in MNC environment - Proven track record of stakeholder management - Strong documentation and reporting skills Preferred Qualifications: - Professional certification in Security Management or related field - Experience in e-commerce or logistics security operations - Advanced knowledge of investigation techniques and protocols - Strong background in cash handling process controls - Experience in conducting training programs - Proficiency in data analysis and reporting tools - Regional language proficiency based on location - Experience in process improvement initiatives - Knowledge of digital payment systems and associated risks - Understanding of retail/logistics operational dynamics - Experience in implementing preventive control measures - Track record of successful investigation closures - Understanding of legal frameworks related to financial fraud Professional certification in Security Management or related field Experience in e-commerce or logistics security operations Advanced knowledge of investigation techniques and protocols Strong background in cash handling process controls Experience in conducting training programs Proficiency in data analysis and reporting tools Regional language proficiency based on location Experience in process improvement initiatives Knowledge of digital payment systems and associated risks Understanding of retail/logistics operational dynamics Experience in implementing preventive control measures Track record of successful investigation closures Understanding of legal frameworks related to financial fraud Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Team Lead for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. Team Lead will be the first POC for any operational escalation and will engage with the right stakeholders to resolve the issue & prevent recurrence. Apart from handling people (team of L2 and PA), the Team Lead will also drive deployment of solutions coming out from various improvement initiatives viz. VRID hygiene, Accruals improvement, In-transit loss reduction, Developing safety culture for Drivers, Truck Utilization improvement, New projects (Totes, PFS) etc. at zonal level. In BAU, he/she will be rostered in shifts for keeping a tab on operations & work on improvement projects. Essential Functions Carrier manager for coordination with NOC & carriers · GB development initiatives · Driving improvement Opportunities: o Truck utilization o Carrier arrival performance at destination o Accident analysis · Prepare bridge for WBR · BAU Ad-hoc Planning & analysis · Coordinate with SLP & carrier to reduce in-transit losses · Engage with Safety to improve yard & road safety · Drive R4D training & adoption with carriers · Manage and raise MR PO process · Resolution of invoice queries (both Vendor/Amazon) · PO Fund additions for on-time payments · Maintain distance annexure & route codes · Accruals Preparation · Drive R4C adoption to improve carrier experience o Pre-registration compliance o LTR coding o Load board o Self-invoicing o Driver assignment for R4D · Align vehicle fleet plan with stakeholders (FC, SC, LM, SF) · Input preparation for Automated Planning (such as MRO) o Distance & Transit time inputs for all OD pairs o Prepare manual vehicle plan as an input o Run tool to optimize routes o Analyze tool output for execution feasibility o Re-configure vehicle run plan o Work with NDC for necessary truck filter changes · Lane level cube analysis to improve planning accuracy · Prime Now & WHT Management o Fleet planning based on forecast o Accruals preparation o Launch of new arc movements · Data analysis & Execution of New Projects – SFC, Totes, etc. · New SC, FC, Station Launches o Pilot run & feasibility check o Prepare vehicle fleet plan o Carrier allocation · ART Event execution o GB training and ramp up before peak o Re-routing of vehicles to increase vehicle turns o In-transit break-down recovery/rescue planning o Mechanic arrangement at Origins o Vendor Control Tower Manning Bachelor's degree in Executive Assistant or Business Administration Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- 3+ years of human resources experience - Experience with HR processes and systems At Amazon India, to achieve our mission to be the most customer-centric company on earth, and provide our customers with the best experience possible, our goal is to deliver each package, no matter how large or small, to our customers when and where they need them, as quickly, accurately and cost-effectively as possible, and through a choice of innovative delivery options. Our network of drivers and delivery service providers is growing rapidly, and to support this growth we are looking forward to ER Specialists to join a newly formed Driver Relations Team. The central objective of Amazon's Driver Relations team is to ensure treatment of drivers is fair, respectful, and consistent with our framework of core business values and objectives. The individual will be responsible to drive agenda of creating a positive driver relations climate that supports safety, capability, engagement and a high performance, customer-obsessed culture. The candidate will possess the ability to complete high volumes of tasks with minimal guidance or supervision and deadline sensitivity. As such, the candidate must be skilled at anticipating problems, creating contingency plans, managing multiple priorities, problem solving and organizing logistics. A day in the life - Leverage a deep understanding for the breadth of challenges drivers face to prioritize programs and investments that will measurably improve their experience - Work across program, product and tech teams to standardize driver impacting initiatives and implement mechanisms to continuously improve the driver experience. - Own end-to-end analysis and study quantitative and qualitative data from multiple sources to identify trends that can be used to highlight important aspects. - Connect with drivers in person / virtually and understand their experience in terms of what’s working well and what needs improvement. Identify the issues / concerns that need to be resolved. Document the responses received in prescribed format. - Work with Action owners to ensure timely closure of all issues identified. - Prepare consolidated reports with ER and Business Program teams for Leadership Reviews - Should be able to travel to sites inter/intracity for driving proactive voice listening mechanisms. - You apply employee and labor relations best practices to support defined strategies and address business needs. You learn to identify root-cause risks (e.g., employee experience, legal and/or compliance issues, reputational risk) and trends - Partner with relevant stakeholders to drive OTR engagement initiatives. - Partner in driving the ER capability building agenda for respective business/PXT teams. - Implement employee surveys and questionnaires; help in analysis based on survey results. Experience with process improvement and stakeholder management Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications Job Description: At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Team Lead for its Transportation team. Essential Functions - Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Sort Center network. - Responsible for Hiring, training and building up a highly motivated workforce for the SC teams, with support from HR and training team , to meet the operational requirements, and continuously meeting the high bar on quality and productivity. - Coordinate with Finance, CS, FC and Projects team to matters related to SC operations. - Continuously improve the SC process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. - Analysis of the data reports to identify performance bottlenecks and improve the performance. - Implement the formal process control and process improvement mechanisms such as Kaizen MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Manager for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network. The L4 manager will be the first POC for any operational escalation and will engage with the right stakeholders to resolve the issue & prevent recurrence. Apart from handling people (team of L3 and PA), the L4 manager will also drive deployment of solutions coming out from various improvement initiatives viz. VRID hygiene, Accruals improvement, In-transit loss reduction, Developing safety culture for Drivers, Truck Utilization improvement, New projects (Totes, PFS) etc. at zonal level. In BAU, he/she will be rostered in shifts for keeping a tab on operations & work on improvement projects. Essential Functions Carrier manager for coordination with NOC & carriers · GB development initiatives · Driving improvement KATA Opportunities: o Truck utilization o Carrier arrival performance at destination o Accident analysis · Prepare bridge for WBR · BAU Ad-hoc Planning & analysis · Coordinate with SLP & carrier to reduce in-transit losses · Engage with Safety to improve yard & road safety · Drive R4D training & adoption with carriers · Manage and raise MR PO process · Resolution of invoice queries (both Vendor/Amazon) · PO Fund additions for on-time payments · Maintain distance annexure & route codes · Accruals Preparation · Drive R4C adoption to improve carrier experience o Pre-registration compliance o LTR coding o Load board o Self-invoicing o Driver assignment for R4D · Align vehicle fleet plan with stakeholders (FC, SC, LM, SF) · Input preparation for Automated Planning (such as MRO) o Distance & Transit time inputs for all OD pairs o Prepare manual vehicle plan as an input o Run tool to optimize routes o Analyze tool output for execution feasibility o Re-configure vehicle run plan o Work with NDC for necessary truck filter changes · Lane level cube analysis to improve planning accuracy · Prime Now & WHT Management o Fleet planning based on forecast o Accruals preparation o Launch of new arc movements · Data analysis & Execution of New Projects – SFC, Totes, etc. · New SC, FC, Station Launches o Pilot run & feasibility check o Prepare vehicle fleet plan o Carrier allocation · ART Event execution o GB training and ramp up before peak o Re-routing of vehicles to increase vehicle turns o In-transit break-down recovery/rescue planning o Mechanic arrangement at Origins o Vendor Control Tower Manning 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
2+ years previous experience in Environment, Health & Safety or ME in Industrial Safety Engineering · Bachelor’s degree in engineering or a related field required. · Experience in reputed private or government organisations · Experience managing multiple direct reports. · Must be flexible regarding shifts. · Experience implementing lean principles and process improvement in an operational environment. · Experience managing multiple direct reports The Site WHS officer will be responsible for partnering with a site operations team in a Sort Center to execute company safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The Site WHS officer must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The Site WHS officer must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The Site WHS officer will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The Site WHS officer will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. The Site WHS officer will be responsible to lead a safety team members: Safety Specialist, Safety Coordinators, Onsite first aid Associates. This individual must create and execute leadership development plans for their Safety Associates on their team. They must communicate safety team expectations and give frequent and appropriate feedback to their safety teams and ensure they are executing to the core competencies of an Amazon safety professional. Sort Center or Manufacturing Safety experience with mix of exempt and non-exempt employees at a site of at least 200 people preferred. Master’s degree preferred Experience in a fast paced, changing/growing organization Government Certified Safety Professional preferred Excellent written and verbal communication skills, including comfort interfacing with site leaders. Ability to develop and implement department goals and strategies. Strong analytical skills with demonstrated problem solving ability. Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking Operation Manager for our Delivery Stations. In this role you will be responsible to expand and manage UTR and OTR operations for the station, people and performance management and driving the operational plan. Key job responsibilities Quickly understand the business issues and challenges of Last mile delivery operations; identify strengths/weaknesses and suggest areas for improvement · Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications · Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis to identify potential opportunities for improving Customer Experience. · Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. · Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc. A day in the life Manage Delivery station operations with along with Team lead and Chanel Team lead. Ensuring high bar on deliverables and metrices on safety, quality, productivity, cost and compliance Conduct review meetings with DSP supervisors/partners to understand and mitigate day to day operational challenges. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking Operation Manager for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan. Key job responsibilities - People management, efficiently manage a diverse team - Derive data driven actionable insights to improve delivery & customer experience - Be proficient in both UTR & OTR operations. A day in the life A day in the life Start the day with Station Gemba, followed by DBR. Communicate with the team on the areas we need to improve and derive a plan for the same. Work on the deliverables for the day while also planning Out on road and Under the roof capacity for the next cycle/ day, while having loads of fun with a very engaging team. Efficiently Plan for a 1:1 with your reportee/ manager and work on the feedback! 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
University degree level or equivalent through experience and professional certification. A minimum of 4-7 years in Security and Loss prevention role, law enforcement or security-related profession. Extensive and up to date knowledge of Shrink management and Data Analysis. Experience in managing or coordinating security investigations of complex nature. Knowledge of information security processes and systems. Experience in security auditing Amazon’s SLP team is seeking highly skilled and motivated person to help develop a and implement a world class security program for our first mile network which will ensure that our customers receive the items they purchase on time and at the best possible cost. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The SLP Specialist – MDR Return, will be responsible for partnering with respective stakeholders and prog teams spread across various cities within a region to execute company security policies and provide security services and asset (lives, inventory in transit and within sort center, buildings, equipment, data, & intellectual property) protection within the assigned location and the surrounding geography. The Manager is a key member of the AMZL working with the Regional team as well as cross functional teams throughout the organization. · Perform risk assessment of site & operation model and frame mitigation measures Possess a thorough understanding of central/state security issues and demonstrate excellence in ability to implement and ensure sites compliance with company security policies and any industry or merchant requirements. Completing and/or coordinating the final Test and Acceptance of site security systems that leverage our access control system. Establish and implement effective, predictable, measurable procedures/processes and prevention programs impacting losses, pilferage, accident trends and conduct job hazard and job safety analyses Perform frequent site security audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury. Ensure guarding vendor(s) have clear understanding of expectations and hold them accountable to deliver on them and meet or surpass service level agreement requirements. In addition, work with the guarding vendor’s management to ensure that they recruit, hire, and retain candidates who raise the performance bar of the security services organization Builds and deploys security training program Serve as department’s liaison and security subject matter expert Effectively address safety and security incidents including potential and actual work place violence incidents per policy as well as conducting testing of the incident response plans. Enhance, track, and report on metrics which are key performance indicators Coordinate with various support teams such as the Worldwide Operations Security Team, IT Security, and Network Engineering as needed Utilize Kaizen, Lean and Six Sigma methods to drive process improvements and increase efficiency. Loss Prevention, Investigation/Security related Certifications. Preferably from Military/Law enforcement or Studies related to criminology or forensics background. Emergency Response / Crisis Management & Training & Development. Auditing and security investigations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Manager for its GSF NOW Transportation team. In this role you will working closely with hubs, spokes, logistic partners and other stakeholders for smooth management of line haul operations across Amazon's GSF NOW network. The Operation Manager will be the POC for any operational escalation and will engage with the right stakeholders to resolve the issue & prevent recurrence. Essential Functions Carrier manager for coordination with NOC & carriers Team development initiatives Driving improvement KATA Opportunities: o Truck utilization o Carrier arrival performance at destination o Accident analysis Prepare bridge for WBR BAU Ad-hoc Planning & analysis Coordinate with SLP & carrier to reduce in-transit losses Engage with Safety to improve yard & road safety Drive R4D training & adoption with carriers Manage and raise MR PO process Resolution of invoice queries (both Vendor/Amazon) PO Fund additions for on-time payments Maintain distance annexure & route codes Accruals Preparation Drive R4C adoption to improve carrier experience o Pre-registration compliance o LTR coding o Load board o Self-invoicing o Driver assignment for R4D Align vehicle fleet plan with stakeholders Input preparation for Automated Planning (such as MRO) o Distance & Transit time inputs for all OD pairs o Prepare manual vehicle plan as an input o Run tool to optimize routes o Analyze tool output for execution feasibility o Re-configure vehicle run plan o Work with NDC for necessary truck filter changes Lane level cube analysis to improve planning accuracy Prime Now Management o Fleet planning based on forecast o Accruals preparation o Launch of new arc movements Data analysis & Execution of New Projects – SFC, Totes, etc. New Station Launches o Pilot run & feasibility check o Prepare vehicle fleet plan o Carrier allocation ART Event execution o GB training and ramp up before peak o Re-routing of vehicles to increase vehicle turns o In-transit break-down recovery/rescue planning o Mechanic arrangement at Origins o Vendor Control Tower Manning BASIC QUALIFICATIONS 1+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon is seeking Operation Manager for its GSF NOW Transportation team. In this role you will working closely with hubs, spokes, logistic partners and other stakeholders for smooth management of line haul operations across Amazon's GSF NOW network. The Operation Manager will be the POC for any operational escalation and will engage with the right stakeholders to resolve the issue & prevent recurrence. Essential Functions Carrier manager for coordination with NOC & carriers Team development initiatives Driving improvement KATA Opportunities: o Truck utilization o Carrier arrival performance at destination o Accident analysis Prepare bridge for WBR BAU Ad-hoc Planning & analysis Coordinate with SLP & carrier to reduce in-transit losses Engage with Safety to improve yard & road safety Drive R4D training & adoption with carriers Manage and raise MR PO process Resolution of invoice queries (both Vendor/Amazon) PO Fund additions for on-time payments Maintain distance annexure & route codes Accruals Preparation Drive R4C adoption to improve carrier experience o Pre-registration compliance o LTR coding o Load board o Self-invoicing o Driver assignment for R4D Align vehicle fleet plan with stakeholders Input preparation for Automated Planning (such as MRO) o Distance & Transit time inputs for all OD pairs o Prepare manual vehicle plan as an input o Run tool to optimize routes o Analyze tool output for execution feasibility o Re-configure vehicle run plan o Work with NDC for necessary truck filter changes Lane level cube analysis to improve planning accuracy Prime Now Management o Fleet planning based on forecast o Accruals preparation o Launch of new arc movements Data analysis & Execution of New Projects – SFC, Totes, etc. New Station Launches o Pilot run & feasibility check o Prepare vehicle fleet plan o Carrier allocation ART Event execution o GB training and ramp up before peak o Re-routing of vehicles to increase vehicle turns o In-transit break-down recovery/rescue planning o Mechanic arrangement at Origins o Vendor Control Tower Manning BASIC QUALIFICATIONS 1+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Team Lead for the Sort Center Pick Up Team leads our Sort Centers operations to success. We're looking for a passionate individual to champion our day to day operations. As the Team Lead, Sort Center, Pick Up Team, you will oversee shift operations, drive performance management, and execute operational plans. Your role will be crucial in fostering consistent process improvements and achieving operational excellence. “Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age” Key job responsibilities We are seeking Team Lead to oversee daily operations at either a large site or multiple small sites within our delivery network. As an integral part of our team, you will be responsible for executing inbound and outbound operations, ensuring adherence to customer-facing metrics, cost targets, and maintaining high standards of safety and team morale. **Key Responsibilities:** Manage end-to-end operations for designated cities, focusing on inbound and outbound logistics. Achieve metrics while controlling costs and prioritizing safety and team morale. Drive performance management, including suggesting training and development needs. Implement continuous improvement initiatives to enhance delivery processes and achieve sustained performance improvements. Conduct daily connects with the team **Qualifications:** Self-motivated individual with strong leadership and motivational skills. Excellent analytical and problem-solving abilities. Proficiency in Amazon systems or similar operational platforms. 1 year of experience in process management and team leadership roles. A day in the life Day to Day role will include, focus on performance management of the key metrics, logistics optimization, compliance management, and operational efficiency planning. BASIC QUALIFICATIONS Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications PREFERRED QUALIFICATIONS Experience in an operational role Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.