Conduct Regular Quality Audits Analysing support data. Develop, Implement and redefine QA process, guidelines and evaluation framework. Monitor and evaluate customer feedback. Assess and recommend new QA. Lead and Participate in strategic quality.
Conduct Regular Quality Audits Analysing support data. Develop, Implement and redefine QA process, guidelines and evaluation framework. Monitor and evaluate customer feedback. Assess and recommend new QA. Lead and Participate in strategic quality.