- Speak, write, and read fluently in English At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: · Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues · Responsible for shift quality and associated action plans · Preparing and implementing training and development plans for associates · Conduct a 4M and 5S audit for the respective work stations on a daily basis · Stand-in for Area Manager. Experience with Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Speak, write, and read fluently in English At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: · Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues · Responsible for shift quality and associated action plans · Preparing and implementing training and development plans for associates · Conduct a 4M and 5S audit for the respective work stations on a daily basis · Stand-in for Area Manager. Experience with Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our IN GSF Upstream Network. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Key job responsibilities Key job responsibilities Managing the overall operations of GSF hub, typically managed by a 3P partner and catering to Amazon Now/ Amazon Fresh/ SSD FCs in the region. The role entails launch to everyday execution of the hub. This involves working in sync with partner teams, such as coordinating with the S&OP team for load balancing and future planning requirements to adequately prepare operations for business needs. The role also involves collaborating with the transportation team to ensure smooth outbound operations, maintaining a steady flow, and ensuring the timely dispatch of customer orders. Additionally, it works closely with the supply chain team to ensure high standards for business continuity and expansion. Drive cost and quality initiatives, process improvements, and Lean initiatives to help functional areas exceed business goals. Share best practices across all departments and within the network. Improve process efficiency and setting up new processes required for site operations. Collaborate closely with the 3P partner to build and secure support and resources for projects and initiatives. Capable of addressing operational and personnel issues affecting the functional area and raising potential issues that could impact multiple areas. Proactively suggest solutions and share them with the relevant stakeholders. About the team IN GSF Upstream Network comprises of specialty hubs and fulfilment centers which cater to varied requirements for Amazon India speed programs like SSD (Sub Same Day), Amazon Fresh (2 Hour Slotted Delivery) and Amazon Now (10 Min Quick Commerce service). 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.