- Speak, write, and read fluently in English At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: · Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues · Responsible for shift quality and associated action plans · Preparing and implementing training and development plans for associates · Conduct a 4M and 5S audit for the respective work stations on a daily basis · Stand-in for Area Manager. Experience with Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Speak, write, and read fluently in English At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: · Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues · Responsible for shift quality and associated action plans · Preparing and implementing training and development plans for associates · Conduct a 4M and 5S audit for the respective work stations on a daily basis · Stand-in for Area Manager. Experience with Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our IN GSF Upstream Network. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Key job responsibilities Key job responsibilities Managing the overall operations of GSF hub, typically managed by a 3P partner and catering to Amazon Now/ Amazon Fresh/ SSD FCs in the region. The role entails launch to everyday execution of the hub. This involves working in sync with partner teams, such as coordinating with the S&OP team for load balancing and future planning requirements to adequately prepare operations for business needs. The role also involves collaborating with the transportation team to ensure smooth outbound operations, maintaining a steady flow, and ensuring the timely dispatch of customer orders. Additionally, it works closely with the supply chain team to ensure high standards for business continuity and expansion. Drive cost and quality initiatives, process improvements, and Lean initiatives to help functional areas exceed business goals. Share best practices across all departments and within the network. Improve process efficiency and setting up new processes required for site operations. Collaborate closely with the 3P partner to build and secure support and resources for projects and initiatives. Capable of addressing operational and personnel issues affecting the functional area and raising potential issues that could impact multiple areas. Proactively suggest solutions and share them with the relevant stakeholders. About the team IN GSF Upstream Network comprises of specialty hubs and fulfilment centers which cater to varied requirements for Amazon India speed programs like SSD (Sub Same Day), Amazon Fresh (2 Hour Slotted Delivery) and Amazon Now (10 Min Quick Commerce service). 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities - Effectively communicate in a clear and professional manner at all times - Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners - Effectively manage sensitive cases by reporting up the escalation matrix - Demonstrate excellent time-management skills - Maintains or exceeds targeted performance metrics - Actively seek solutions through logical reasoning and identify trends to suggest process improvements Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- 1+ years of Microsoft Office products and applications experience - High school or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Work 40 hours/week, and overtime as required At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Key job responsibilities Job Deliverables: · Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues · Responsible for shift quality and associated action plans · Preparing and implementing training and development plans for associates · Conduct a 4M and 5S audit for the respective work stations on a daily basis · Stand-in for Area Manager. At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers, and are encouraged at all levels of employment. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a Process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Experience in SSD operations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- 1+ years of Microsoft Office products and applications experience - High school or equivalent - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach - Work 40 hours/week, and overtime as required At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Key job responsibilities Job Deliverables: · Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues · Responsible for shift quality and associated action plans · Preparing and implementing training and development plans for associates · Conduct a 4M and 5S audit for the respective work stations on a daily basis · Stand-in for Area Manager. At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers, and are encouraged at all levels of employment. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a Process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Experience in SSD operations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Amazon Operations primarily consist of Inventory planning & supply chain, warehouse management, transportation, 3P seller order fulfillment, customer returns & customer service. The tasks handled by operations have a direct impact on customer experience with Amazon.in. You will work with the Leadership team at to improve existing systems or processes or devise new ways and reduce defects to serve Amazon’s customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth’s Most Customer Centric Company. Key job responsibilities Managing and maintaining smooth flow of operation for responsible sites. BASIC QUALIFICATIONS 1+ years of Microsoft Office products and applications experience High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Work 40 hours/week, and overtime as required PREFERRED QUALIFICATIONS 2+ years of Microsoft Office products and applications experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION At Amazon, we strive to be Earth’s most customer centered company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. This role will be based in Kolkata only. Key job responsibilities Job Description · A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing. - Strong execution skills, action oriented, go getter. Good people management skills. Key job responsibilities We're seeking a Team lead for our Pantry FC operations. In this role, you will be responsible for: Initially to be part of planning and executing the launch of the FC and then ramp up the site to necessary processing capacity. And then single handedly managing, on a daily basis, end to end operations for a 3P operated pantry FC overseeing inbound, outbound and ICQA operations. Meeting customer facing metrics, while maintaining cost targets for the site and upholding safety and morale of the 3P team reporting to you. Work with all stakeholders to ensure smooth operations and partner experience and keeping a close monitoring of site health by conducting 4M, 5S and inventory audits for the FC on a daily basis. BASIC QUALIFICATIONS Bachelor's degree PREFERRED QUALIFICATIONS 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. BASIC QUALIFICATIONS 1+ years of Microsoft Office products and applications experience High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Work 40 hours/week, and overtime as required PREFERRED QUALIFICATIONS Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION The Multi Site Safety Officer will be responsible for partnering with a site operations team in multiple IN GSF Fulfillment Center to execute company safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The Multi Site Safety officer must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The Multi Site Safety officer must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The Multi Site Safety officer will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The Multi Site Safety officer will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. They must communicate safety team expectations and give frequent and appropriate feedback to their safety teams and ensure they are executing to the core competencies of an Amazon safety professional. BASIC QUALIFICATIONS Bachelor's degree or above in engineering or equivalent 2+ years previous experience in Environment, Health & Safety or Bachelor's in Industrial Safety Engineering · Experience managing multiple direct reports. · Must be flexible regarding shifts. PREFERRED QUALIFICATIONS Experience in a fast paced, dynamic organization Master’s degree preferred · Government Certified Safety Professional preferred · Excellent written and verbal communication skills, including comfort interfacing with site leaders. · Ability to develop and implement department goals and strategies. · Strong analytical skills with demonstrated problem solving ability. · Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION The Multi Site Safety Officer will be responsible for partnering with a site operations team in multiple IN GSF Fulfillment Center to execute company safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The Multi Site Safety officer must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The Multi Site Safety officer must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The Multi Site Safety officer will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The Multi Site Safety officer will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. They must communicate safety team expectations and give frequent and appropriate feedback to their safety teams and ensure they are executing to the core competencies of an Amazon safety professional. BASIC QUALIFICATIONS Bachelor's degree or above in engineering or equivalent 2+ years previous experience in Environment, Health & Safety or Bachelor's in Industrial Safety Engineering · Experience managing multiple direct reports. · Must be flexible regarding shifts. PREFERRED QUALIFICATIONS Experience in a fast paced, dynamic organization Master’s degree preferred · Government Certified Safety Professional preferred · Excellent written and verbal communication skills, including comfort interfacing with site leaders. · Ability to develop and implement department goals and strategies. · Strong analytical skills with demonstrated problem solving ability. · Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind. Job Deliverables: Daily Management of shift: o Administrative management of associates o Job allocation to associates o Monitoring and mentoring of associates on productivity, quality and safety. o Monitor status of counts and problem solve queues Responsible for shift quality and associated action plans Preparing and implementing training and development plans for associates Conduct a 4M and 5S audit for the respective work stations on a daily basis Stand-in for Area Manager. BASIC QUALIFICATIONS 1+ years of Microsoft Office products and applications experience High school or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Work 40 hours/week, and overtime as required PREFERRED QUALIFICATIONS Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Key job responsibilities We're seeking a Team lead for our FC operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. Driving performance management of your team members. Preparing and implementing training and development plans for associates. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Conducting 4M and 5S audits for the delivery station on a daily basis. Stand-in for Area Manager. Ability to manage day and night shifts. BASIC QUALIFICATIONS Bachelor's degree PREFERRED QUALIFICATIONS Experience with Microsoft Office products and applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.