We are looking to hire 1 Account coordinator:
- Coordinate with Account Managers, recruiters, and clients to support daily staffing and recruitment activities.
- Track job requirements, candidate submissions, interview schedules, feedback, offers, and onboarding status.
- Ensure timely follow-ups with clients and internal stakeholders on candidate progress and open requirements.
- Maintain accurate records of job orders, candidate pipelines, client updates, and recruitment metrics in the ATS or CRM.
- Monitor open positions and hiring progress, and share regular status reports with the relevant teams.
- Assist with client documentation, compliance requirements, timesheets, and onboarding coordination, as applicable.
- Support the resolution of recruitment-related issues and escalate delays or concerns to the appropriate stakeholders.
- Ensure timely and accurate communication between clients, recruiters, candidates, and account management teams.
- Prepare daily, weekly, and monthly reports on submissions, interviews, placements, and account performance.
- Help maintain service quality, meet client expectations, and support overall account growth and retention.
Required Skills and Qualifications
- Bachelor's degree in Business Administration, Human Resources, or a related field.
- 1-3 years of experience in account coordination, recruitment coordination, staffing operations, or client servicing.
- Knowledge o
f US staffing processes
and recruitment workflows is preferred. - Excellent verbal and written communication skills.
- Strong follow-up, organizational, and time-management skills.
- Proficiency in MS Excel, Outlook, and other Microsoft Office applications.
- Experience working with ATS/CRM platforms is an advantage.
- Ability to multitask, manage deadlines, and work in a fast-paced environment.
- Willingness to work in a US time-zone shift.
Preferred Qualifications
- Experience supporting US staffing clients, preferably in IT, healthcare, or professional staffing.
- Familiarity with job orders, candidate submissions, interview coordination, onboarding, and compliance documentation.
- Strong stakeholder management and problem-solving abilities.
Key Performance Indicators (KPIs)
- Timeliness and accuracy of recruitment and account updates.
- Follow-up effectiveness and response time.
- Accuracy of ATS/CRM data and reporting.
- Interview coordination and submission tracking efficiency.
- Client and internal stakeholder satisfaction.
- Compliance with established processes and service-level agreements.
please email me your resume prisca.princychand@prideglobal.com
