Associate, Data Analyst

Monotype Global

Named "One of the Most Innovative Companies in Design" by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more.

Monotype also provides a first-of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world. We work with the biggest global brands, and with individual creatives, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Monotype Solutions India

Monotype Solutions India is a strategic center of excellence for Monotype and is a certified Great Place to Work® three years in a row. The focus of this fast-growing center spans product development, Product Management, Experience Design, User Research, Market Intelligence, Research in areas of Artificial Intelligence and Machine learning, Innovation, Customer Success, Enterprise Business Solutions, and Sales.

Headquartered in the Boston area of the United States and with offices across 4 continents, Monotype is the world’s leading company in fonts. It’s a trusted partner to the world’s top brands and was named “One of the Most Innovative Companies in Design” by Fast Company.

Monotype brings brands to life through the type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman, and more. Monotype also provides a first of-its-kind service that makes fonts more accessible for creative professionals to discover, license, and use in our increasingly digital world.

Monotype is looking for a sharp, investigative Data Analyst to help us keep our company and contact data accurate, complete, and reliable. You'll research companies and contacts, verify and enrich records, and judge which sources and data points can be trusted. You'll also take part in workflow automation projects that make data maintenance faster and more consistent.

This role is a strong fit for someone who enjoys digging into how companies are structured, notices when something doesn't look right, and wants to understand why a data problem keeps happening, not just fix the record in front of them.

What you’ll be doing:

• Identify and resolve duplicates, outdated records, conflicting information, and incorrect account-contact relationships in Salesforce and connected systems.
• Research and verify company information, including legal names, parent and subsidiary relationships, locations, industries, domains, and firmographic details.
• Build and maintain accurate account hierarchies that reflect how companies are organized, including mergers, acquisitions, divestitures, rebrands, and regional entities.
• Use a mix of sources (company websites, public filings, business databases, third-party providers) to confirm and fill in missing information, analyzing and evaluating to identify which is most reliable.
• Follow and help improve data standards, naming conventions, and research guidelines. Ask clarifying questions to get to the real need behind a request, not just the stated ask.
• Contribute to automation projects in Syncari, Slack, and AI tools that streamline research, enrichment, matching, and data maintenance.
• Share hands-on knowledge of data problems to help shape automation requirements and edge cases.
• Test workflows, review outputs for accuracy, and report issues.

What we’re looking for:

• Bachelor's degree in Business, Information Systems, Data Analytics, or a related field, or equivalent practical experience.
• 0–2 years of experience in data research, data operations, sales operations, or a similar role (internships and relevant projects count).
• Solid understanding of how companies are structured, including parent companies, subsidiaries, legal entities, divisions, brands, and how mergers and acquisitions affect them.
• Basic understanding of usage of AI tools like ChatGPT.
• Strong critical thinking skills and good judgment about source credibility and data quality.
• A sharp eye for patterns, anomalies, and inconsistencies.
• Ability to investigate a problem, narrow down likely causes, and suggest a sensible solution.
• High attention to detail and comfort with repetitive work where accuracy matters.

What’s in it for you:

• Hybrid work arrangements and competitive paid time off programs.
• Comprehensive medical insurance coverage to meet all your healthcare needs.
• Competitive compensation with corporate bonus program & uncapped commission for quota carrying Sales.
• A creative, innovative, and global working environment in the creative and software technology industry.
• Highly engaged Events Committee to keep work enjoyable.
• Reward & Recognition Programs (including President's Club for all functions).
• Professional onboarding program, including robust targeted training for Sales function.
• Development and advancement opportunities (high internal mobility across organization).
• Retirement planning options to save for your future, and so much more.

Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race colour, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.