Assistant Manager-Warehouse Operations

Job description

Role & responsibilities

• Oversee all aspects of warehouse operations including inbound receipt, storage, order processing, dispatch, and returns.
• Ensure high standards of hygiene and cleanliness across the warehouse as per food-grade warehousing norms.
• Implement and maintain Good Warehousing Practices (GWP) including 5S, pest control, and routine cleaning schedules.
• Enforce FIFO/FEFO practices for stock movement and shelf-life management.
• Maintain inventory accuracy through daily cycle counts and periodic stock reconciliation.
• Ensure the warehouse remains audit-ready at all times, adhering to food safety and documentation standards.
• Coordinate directly with customers for dispatch schedules, priority shipments, issue resolution, and service updates.
• Act as the front-end representative of warehouse operations in all customer interactions.
• Demonstrate a proactive approach in identifying operational gaps and driving process improvements.
• Monitor space utilization and optimize layout for efficient storage and picking.
• Efficiently handle and lead a team of warehouse staff and supervisors, including manpower planning, shift allocation, and performance reviews.
• Conduct regular training and ensure high levels of productivity, discipline, and engagement among the team.
• Oversee the maintenance and safe use of Material Handling Equipment (MHE).
• Prepare and review daily MIS, KPIs, stock ageing, and exception reports.
• Collaborate with cross-functional teams such as QA, logistics, procurement, and customer service for seamless operations.

Pay: ₹30,000.00 - ₹50,000.00 per month

Application Question(s):

• How many years of experience in FMCG Operations?

Work Location: In person