Role & responsibilities
Business Development & Customer Engagement
- Develop and nurture relationships with garment exporters, apparel manufacturers, brands, buying houses, sourcing offices, and fabric sourcing professionals.
- Understand customer requirements and recommend suitable knitted fabric solutions aligned with their end-use applications.
- Identify new business opportunities and support the conversion of enquiries into long-term customer partnerships.
- Participate in commercial discussions, proposal preparation, and negotiations while ensuring alignment with company objectives.
- Support achievement of business growth plans through proactive account management and customer engagement.
Market & Customer Development
- Maintain regular interactions with customers across key textile and apparel hubs such as Tiruppur, Chennai, Bengaluru, Hyderabad, and NCR.
- Monitor market developments, customer preferences, fashion trends, sustainability initiatives, and competitor activities.
- Identify opportunities to expand Loyal's presence within existing customer accounts and new market segments.
- Gather and share actionable market intelligence to support business planning and product development.
Product Development & Cross-Functional Coordination
- Collaborate with Knitting, Processing, PPC, Quality, Product Development, and Commercial teams to support customer requirements.
- Coordinate sample development, fabric trials, testing, approvals, and commercialization activities.
- Act as a bridge between customers and internal teams to ensure timely communication and effective execution.
- Support the introduction and commercialization of innovative and sustainable fabric solutions.
Account & Commercial Management
- Track enquiries, development projects, order status, and customer feedback.
- Support preparation of business forecasts, sales reports, and account review presentations.
- Work closely with finance and commercial teams to ensure healthy receivable management and customer account discipline.
- Contribute towards achieving business objectives related to sales, profitability, and customer satisfaction.
Preferred candidate profile
- Graduate / Diploma in Textile Technology, Textile Engineering, Fashion Technology, Apparel Management, or a related discipline.
- 3-10 years of experience in knitted fabric marketing, merchandising, sourcing, business development, or customer relationship management.
- Good understanding of knitted fabric manufacturing, dyeing, processing, garment applications, and textile supply chains.
- Exposure to working with garment exporters, brands, buying houses, or fabric sourcing organizations is preferred.
- Strong interpersonal, communication, presentation, and relationship management skills.
- Ability to coordinate effectively across customers and cross-functional teams.
- Commercial awareness with a customer-centric approach.
- Willingness to travel regularly to meet customers and support business development activities.
The role will be evaluated based on:
- Growth in knitted fabric business from existing and new customers.
- Development of sustainable customer relationships and repeat business.
- Successful conversion of development projects into commercial orders.
- Contribution towards fabric innovation and market expansion initiatives.
- Achievement of sales, margin, and collection objectives.
- Quality of customer engagement and market intelligence inputs.
- Effective coordination and execution support across internal teams.
Within the first 12 months, the individual will be expected to:
- Establish strong working relationships with key customers across major apparel hubs.
- Develop a healthy and sustainable pipeline of business opportunities.
- Successfully commercialize multiple fabric developments.
- Contribute meaningfully to revenue growth and customer diversification.
- Enhance Loyal Textile Mills' positioning as a dependable and preferred knitted fabric supplier.
- Build credibility both internally and externally as a trusted textile solutions partner.
Pay: ₹33,000.00 - ₹50,000.00 per month
Work Location: In person
