Company:
About Wonderchef:
Wonderchef is a leading Indian brand in premium kitchen appliances and cookware, offering innovative products designed to make everyday cooking convenient and enjoyable.
Role Overview:
We are looking for a proactive and detail-oriented Assistant Manager Quality Control to manage and monitor quality standards across our product portfolio. The individual will be responsible for ensuring product quality, conducting inspections, identifying defects, coordinating with vendors and internal teams, and driving continuous improvement in quality processes.
Key Responsibilities:
1. Incoming Quality Control (IQC)
- Conduct quality inspections of incoming raw materials, components and finished goods received from vendors.
- Ensure products and components meet defined quality specifications and standards.
- Identify, document and report quality deviations and coordinate corrective actions with suppliers.
2. In-Process Quality Control (IPQC)
- Monitor quality at various stages of the manufacturing and assembly process.
- Conduct inspections and testing to identify defects and process deviations.
- Ensure adherence to approved quality parameters and standard operating procedures.
3. Final Quality Control (FQC)
- Conduct functional, performance, safety and visual inspections of finished products.
- Ensure appliances meet approved specifications before dispatch.
- Identify recurring product failures and recommend corrective and preventive measures.
4. Vendor Quality Management
- Coordinate with manufacturers and suppliers to resolve quality-related issues.
- Conduct vendor quality audits and evaluate supplier performance.
- Drive corrective and preventive actions (CAPA) to minimize defects and improve product reliability.
5. Quality Documentation & Compliance
- Maintain inspection reports, rejection reports, quality records and testing documentation.
- Ensure compliance with applicable BIS, ISO and other relevant quality and safety standards.
- Monitor quality KPIs, rejection rates, customer complaints and product failure trends.
6. Customer Complaint & Root Cause Analysis
- Investigate product quality complaints and field failures.
- Perform root cause analysis using methodologies such as 5 Why and Fishbone Analysis.
- Implement corrective and preventive actions to reduce repeat quality issues.
Desired Candidate Profile:
- Bachelor's degree in Mechanical, Electrical, Electronics or Industrial Engineering.
- 4-7 years of experience in Quality Control / Quality Assurance.
- Experience in consumer durables, home appliances, electrical appliances or electronics manufacturing is preferred.
- Hands-on experience in IQC, IPQC, FQC and vendor quality management.
- Knowledge of quality tools, RCA, CAPA, FMEA and inspection methodologies.
- Understanding of product testing, reliability testing and applicable BIS standards.
- Strong analytical, problem-solving and coordination skills.
Key Skills:
Quality Control | Quality Assurance | IQC | IPQC | FQC | Vendor Quality | Supplier Audits | Root Cause Analysis | CAPA | FMEA | Product Testing | BIS Standards | ISO 9001 | Quality Documentation | Consumer Durables
