Job Description – Assistant Manager | Facilities Operations (Housekeeping)
Salary: ₹35,000 – ₹50,000 per month
Experience: 4–7 years
Job Purpose
We are looking for a proactive and experienced Assistant Manager – Facilities Operations to manage housekeeping operations across client locations. The candidate will be responsible for ensuring smooth site operations, manpower management, service quality, client satisfaction and operational compliance.
Key Responsibilities
- Operations Management
- Manage day-to-day housekeeping and facility operations across multiple client sites.
- Ensure quality service delivery as per agreed SLA and SOP requirements.
- Conduct regular site inspections and operational audits.
- Implement corrective and preventive actions to maintain service standards.
- Manpower Management
- Manage housekeeping supervisors, team leaders and housekeeping associates.
- Ensure adequate manpower deployment, attendance and shift scheduling.
- Coordinate recruitment, onboarding, training and staff replacements.
- Monitor staff grooming, discipline and productivity.
- Client Relationship Management
- Maintain effective relationships with clients and address operational concerns.
- Attend client meetings and provide regular operational updates.
- Handle client complaints and ensure timely resolution.
- Identify opportunities for service improvement and additional business.
- Quality, Safety & Compliance
- Ensure adherence to housekeeping SOPs, safety standards and hygiene protocols.
- Monitor cleaning materials, machinery, equipment and consumable usage.
- Ensure proper documentation, checklists and audit reports.
- Coordinate statutory compliance related to deployed manpower.
- Commercial & Administrative Responsibilities
- Monitor site-wise operational costs and manpower budgets.
- Control material consumption and operational expenses.
- Verify attendance, overtime and monthly billing inputs.
- Prepare MIS reports, operational performance reports and client presentations.
Required Skills & Qualifications
- Graduate in any discipline; Facilities Management certification will be an advantage.
- 4–7 years of experience in housekeeping / Integrated Facilities Management (IFM).
- Experience in handling multiple client locations and large manpower teams.
- Strong leadership, communication and problem-solving skills.
- Good knowledge of housekeeping chemicals, machinery and cleaning procedures.
- Proficiency in MS Excel, Word and PowerPoint.
- Strong client coordination and team management capabilities.
Salary & Benefits
- CTC: ₹35,000 – ₹50,000 per month, depending on experience and suitability.
- Opportunity to work with a growing Integrated Facilities Management company.
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
Work Location: In person
