Assistant Manager - Administration

Organization Summary

TEACH was established in 2016 as a non-profit organization. Our vision is to build an

equitable ecosystem for the Deaf and Hard of Hearing students. Our mission is to facilitate

higher education for them that helps them lead their lives independently and successfully,

and assisting them in their personal, professional, and social development.

We currently operate across three campuses in Mumbai, Delhi and Pune, and our vibrant

community comprises 400+ students. With extensive industry connections across 30+

employers and sustainability partner organizations, we follow a holistic outcome model. Our

student programs cover the following three pillars: Higher education, Skills development, and

Aptitude development.

Our programs for Corporates include Employee sensitization, Training sessions on Indian Sign

Language (ISL) and interpretation, and Onboarding support.

We pride ourselves on our organizational culture that is driven by: Collaboration and

Inclusivity, Continuous Learning and Growth, and Open Communication and Transparency.

For more details, we welcome you to visit our website: https://teachedu.in/ . You can also

visit us on our social handles: Facebook, LinkedIn, Instagram and YouTube.

Responsibilities

 Lead and manage a team of administrators, clearly allocating responsibilities, setting

expectations and monitoring completion of day-to-day administrative deliverables.

 Conduct regular team connects, provide timely feedback and coaching, and address

workload, performance or interpersonal concerns proactively.

 Drive team motivation, engagement and retention through recognition, development

opportunities, supportive work practices and timely resolution of employee concerns;

target a People Satisfaction Score of at least 80% and strong annual team retention.

 Source, evaluate and onboard reliable vendors for stationery, examination materials,

travel, facilities and other recurring campus requirements; maintain an updated vendor

database.

 Ensure quotations, approvals, purchase records and vendor documentation are

complete, accurate and aligned with approved budgets and procurement processes.

Conduct periodic/annual vendor reviews on quality, cost, responsiveness and service

reliability; resolve vendor issues within agreed timelines and maintain an approved

vendor list.

 Ensure timely procurement, preparation, stamping/sealing, secure storage and

controlled distribution of examination stationery, question papers and other

examination materials.

 Coordinate examination registrations and related administrative requirements for HSC,

IGNOU and other applicable examinations within prescribed timelines, with 100%

accuracy in submissions.

 Maintain examination records, registers and documentation with strong confidentiality

and zero avoidable instances of missing, incorrect or delayed examination materials.

 Coordinate travel bookings, accommodation, local transport and related logistics for

staff, students and approved visitors, ensuring timely arrangements and adherence to

approved budgets.

 Plan and coordinate administrative logistics for examinations, events, meetings,

workshops and other campus activities.

 Maintain accurate records of bookings, invoices, cancellations, reimbursements and

other administrative transactions, with timely closure of pending items.

 Maintain an accurate asset register and conduct periodic physical verification of campus

equipment, furniture, IT/non-IT assets and other accountable resources.

 Ensure timely issue, return, transfer, repair, maintenance and disposal documentation

for assets; escalate losses, damages and discrepancies promptly.

 Maintain accurate, secure and accessible student administrative, examination,

registration and other official documents.

 Monitor critical administrative and examination supplies and ensure timely

replenishment to avoid operational disruptions.

 Provide responsive, courteous and solution-oriented administrative support to students,

staff, faculty, parents and visitors.

 Track and resolve administrative requests within agreed service timelines and

proactively communicate delays or dependencies.

 Contribute to a smooth overall campus experience by anticipating administrative

requirements and ensuring reliable service delivery.

Education and Experience:

● Bachelor’s Degree or Master’s Degree in any stream

● Minimum 5 years of relevant work experience in Administration

Knowledge, Skills and Competencies:

● Good verbal communication skills in English (with correct grammar) and good written

communication skills in English (with correct punctuation and grammar). Proficient in

verbal communication in Hindi and / or Marathi.

● Warm and friendly demeanour with excellent interpersonal skills, and ability to build

meaningful trustworthy relationships

● Self-driven with high levels of integrity and ability to maintain confidentiality

● Good time management skills with the ability to multitask and meet agreed timelines

● Ability to influence through dialogue, and persuade others to right course of action Attention to detail and perseverance

● High emotional maturity with the ability to resolve conflicts through mediation and

objective analyses

● Comfortable using Google Work Suite (Docs, Slides, Sheets, Google Drive) or

willingness to learn

● Ability to comply with agreed organizational standards, policies and processes

● Tolerance for ambiguity and comfort with change management (as this role will play a

vital role in implementing new processes, as needed)

Pay: ₹500,000.00 - ₹700,000.00 per year

Benefits:

• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person