Description Data Engineer You will have - Ideal candidate should have prior experience in data mining at large scale. The person must have strong programming skills and excellent knowledge on data structures, algorithms and design patterns. The candidate should be up to date with the diverse technologies in the big data ecosystem and should be able to objectively assess the different approaches to solve the problem at hand. Qualification: BE / B-Tech / ME / M-Tech Experience: 3-12 years Core skill set (must): Java, MySQL, Map-Reduce/PIG/Hive/Spark, NoSQL database like HBase/Cassandra. You will definitely possess these skills – Core skill set (must): Java, MySQL and at least one of the following Map-Reduce/PIG/Hive/Spark, NoSQL database like HBase/Cassandra. Good for you to have – Scripting (Desirable): Perl, Python, Shell or Ruby. Bird’s eye view of your role – This role comes with the responsibility to enhance and fine tune Aryaka's data processing platform as it stands to face the challenges at the petabyte scale. The person has to architect, build and launch new data models, reliable data pipelines and tools to help easy consumption of data. The engineer needs to work with large and complex data sets, solve difficult and non-routine analysis problems and needs to apply advanced analytical methods as needed. This position requires passion and commitment to job and requires excellent communication skills to work with stake holders in US. Employee Value Proposition (EVP) At Aryaka, we offer a dynamic and innovative work environment where you will have the opportunity to make a significant impact in the network security industry. Our commitment to cutting-edge technology and customer satisfaction provides a platform for continuous learning and professional growth. Who Are we- Aryaka is the leader and first to deliver Unified SASE as a Service, the only SASE solution designed and built to deliver performance, agility, simplicity and security without tradeoffs. Aryaka meets customers where they are on their unique SASE journeys, enabling them to seamlessly modernize, optimize and transform their networking and security environments. Aryaka’s flexible delivery options empower enterprises to choose their preferred approach for implementation and management. Hundreds of global enterprises, including several in the Fortune 100, depend on Aryaka for cloud-based software-defined networking and security services. For more on Aryaka, please visit www.aryaka.com Why Aryaka – We have won “Great Places to Work” World-Wide for 4 consecutive years because we have an amazing company culture that is inviting, collaborative, supportive, and inclusive to our employees. We encourage our employees to expand their knowledge base and provide the tools to help them get there. We are always innovating and looking at ways to improve and expand, and we listen to our employees and their ideas. We have an amazing group of very respected “Thought Leaders” who are always open to mentoring. We consider ourselves great Corporate Citizens which we show through our “Women In Technology” Program and “AryakaCares” Program as well as others. Our Benefits are World-Class and we offer a flexible work structure to allow you to maximize on your work/life balance. As Aryakans, we are 100% dedicated to being an equal opportunity employer and supporter of Diversity, Inclusion, and Belonging. Third-Party Agency Notice: Aryaka does not accept unsolicited resumes from 3rd party agencies. Should any agency send a resume to any employee within Aryaka without explicit invitation, the resume will be considered a gift, and no fee will be paid. All agencies must have a signed contract from Talent Acquisition management prior to any engagement. Show more Show less
Description Technical Support Engineer ll Are you a seasoned networking enthusiast with a passion for tackling complex challenges? Do you thrive on providing top-notch technical support and building positive customer relationships? If so, we have an exciting opportunity at Aryaka to join our team as a Technical Support Engineer ll Qualifications- Bachelor’s Degree in Computer Science, Information Technology or similar. 2-4 years of experience in Networking Industry. Customer facing experience is an advantage. Preferably from TAC expertise Responsibilities- Team Player with positive mental attitude. Excellent written and verbal communication skills. Excellent analytical and problems solving skills. Hard working, focused and result orientation personality required. Able to handle the work independently with less supervision Technical Skills Required– Provide pre and post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc. Provide on-call support on an as needed basis Bachelor’s Degree in Computer Science, Information Technology or similar 2+ plus years of related experience Strong in networking fundamentals like TCP/IP, ARP, DNS, DHCP etc Ability to independently to debug broad, complex, and unparalleled networks with mixed media and protocols required In-depth experience in routing and switching (OSPF, BGP, VLAN, STP) Experience with security (IPSEC, SSL-VPN, NAT, GRE) Prior experience in similar vendor Technical Support Centre Experience with Authentication Protocols a plus (Radius / TACACS) Experience with Windows & Linux (any flavour) a plus Experience with Palo Alto, Cisco, Checkpoint, Juniper, Fortinet products a plus Experience with Remote Access VPN like Cisco AnyConnect, Pulse Secure Experience on Cloud Security like Zscaler, Palo-Alto Prisma Knowledge on AWS, Azure or Similar a plus Excellent written and verbal communication skills Fluent knowledge of English Willing to work in shifts(24/7) Bird’s eye view of your role – Proactively identify, diagnose, analyze and troubleshoot the issues on customer networks as well as Aryaka Core Networks. Taking over escalated issues from L1s in a timely manner & and working with various stakeholders such as customers/engineering to arrive to a swift resolution. Also, if required, appropriately escalate the issues to the next level. Give constructive feedback on the process and the tools to improvise the same. What Will You Bring – Ensure to assist the Shift L1s with daily working of monitoring & basic diagnosing of network related issues and drive them to closure. Research alternative solutions or workarounds. What Are Your Performance Objectives – Diagnosing the escalated network issues & working with various stakeholders such as customers, engineering, vendors etc. and reporting the same. Escalating to Technical Leads/Escalation Engineers & follow-up on the issue for closure. Proactive Problem Management of certain critical accounts. How will your lofty goals be translated into specific actions / short term goals – Implement regular upgrades to the networks. Document the issues and solutions in the Knowledge Base. Willing to work in Shifts round the clock in a 24x7 environment on Rotational basis. Mentor the L1 engineers to bring them into the system. Ensure proper shift/task handover is done to the next shift. Holding technical training for the team members to enhance their skills. Cross team functioning . What’s in it for you? (EVP – Employee Value Proposition) – Work for a global, fast-growing SD-WAN innovator. Be a part of a company culture that embraces diversity and inclusivity. Aryaka was named one of the INC. magazines best places to work for 2020. Who Are We – Aryaka is the leader and first to deliver Unified SASE as a Service, the only SASE solution designed and built to deliver performance, agility, simplicity and security without trade-offs. Aryaka meets customers where they are on their unique SASE journeys, enabling them to seamlessly modernize, optimize and transform their networking and security environments. Aryaka’s flexible delivery options empower enterprises to choose their preferred approach for implementation and management. Hundreds of global enterprises, including several in the Fortune 100, depend on Aryaka for cloud-based software-defined networking and security services. For more on Aryaka, please visit www.aryaka.com. Why Aryaka We have won “Great Places to Work” World-Wide for 4 consecutive years because we have an amazing company culture that is inviting, collaborative, supportive, and inclusive to our employees. We encourage our employees to expand their knowledge base and provide the tools to help them get there. We are always innovating and looking at ways to improve and expand, and we listen to our employees and their ideas. We have an amazing group of very respected “Thought Leaders” who are always open to mentoring. We consider ourselves great Corporate Citizens which we show through our “Women In Technology” Program and “Aryaka Cares” Program as well as others. Our Benefits are World-Class and a flexible work structure to allow you to maximize on your work/life balance. As Aryakans, we are 100% dedicated to being an equal opportunity employer and supporter of Diversity, Inclusion, and Belonging. Third-Party Agency Notice: Aryaka does not accept unsolicited resumes from 3rd party agencies. Should any agency send a resume to any employee within Aryaka without explicit invitation, the resume will be considered a gift, and no fee will be paid. All agencies must have a signed contract from Talent Acquisition management prior to any engagement
Description Technical Support Engineer ll Are you a seasoned networking enthusiast with a passion for tackling complex challenges Do you thrive on providing top-notch technical support and building positive customer relationships If so, we have an exciting opportunity at Aryaka to join our team as a Technical Support Engineer ll Qualifications- Bachelors Degree in Computer Science, Information Technology or similar. 2-4 years of experience in Networking Industry. Customer facing experience is an advantage. Preferably from TAC expertise Responsibilities- Team Player with positive mental attitude. Excellent written and verbal communication skills. Excellent analytical and problems solving skills. Hard working, focused and result orientation personality required. Able to handle the work independently with less supervision Technical Skills Required Provide pre and post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation in the Knowledge Base Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc. Provide on-call support on an as needed basis Bachelors Degree in Computer Science, Information Technology or similar 2+ plus years of related experience Strong in networking fundamentals like TCP/IP, ARP, DNS, DHCP etc Ability to independently to debug broad, complex, and unparalleled networks with mixed media and protocols required In-depth experience in routing and switching (OSPF, BGP, VLAN, STP) Experience with security (IPSEC, SSL-VPN, NAT, GRE) Prior experience in similar vendor Technical Support Centre Experience with Authentication Protocols a plus (Radius / TACACS) Experience with Windows & Linux (any flavour) a plus Experience with Palo Alto, Cisco, Checkpoint, Juniper, Fortinet products a plus Experience with Remote Access VPN like Cisco AnyConnect, Pulse Secure Experience on Cloud Security like Zscaler, Palo-Alto Prisma Knowledge on AWS, Azure or Similar a plus Excellent written and verbal communication skills Fluent knowledge of English Willing to work in shifts(24/7) Birds eye view of your role Proactively identify, diagnose, analyze and troubleshoot the issues on customer networks as well as Aryaka Core Networks. Taking over escalated issues from L1s in a timely manner & and working with various stakeholders such as customers/engineering to arrive to a swift resolution. Also, if required, appropriately escalate the issues to the next level. Give constructive feedback on the process and the tools to improvise the same. What Will You Bring Ensure to assist the Shift L1s with daily working of monitoring & basic diagnosing of network related issues and drive them to closure. Research alternative solutions or workarounds. What Are Your Performance Objectives Diagnosing the escalated network issues & working with various stakeholders such as customers, engineering, vendors etc. and reporting the same. Escalating to Technical Leads/Escalation Engineers & follow-up on the issue for closure. Proactive Problem Management of certain critical accounts. How will your lofty goals be translated into specific actions / short term goals Implement regular upgrades to the networks. Document the issues and solutions in the Knowledge Base. Willing to work in Shifts round the clock in a 24x7 environment on Rotational basis. Mentor the L1 engineers to bring them into the system. Ensure proper shift/task handover is done to the next shift. Holding technical training for the team members to enhance their skills. Cross team functioning . Whats in it for you (EVP Employee Value Proposition) Work for a global, fast-growing SD-WAN innovator. Be a part of a company culture that embraces diversity and inclusivity. Aryaka was named one of the INC. magazines best places to work for 2020. Who Are We Aryaka is the leader and first to deliver Unified SASE as a Service, the only SASE solution designed and built to deliver performance, agility, simplicity and security without trade-offs. Aryaka meets customers where they are on their unique SASE journeys, enabling them to seamlessly modernize, optimize and transform their networking and security environments. Aryakas flexible delivery options empower enterprises to choose their preferred approach for implementation and management. Hundreds of global enterprises, including several in the Fortune 100, depend on Aryaka for cloud-based software-defined networking and security services. For more on Aryaka, please visit www.aryaka.com. Why Aryaka We have won Great Places to Work World-Wide for 4 consecutive years because we have an amazing company culture that is inviting, collaborative, supportive, and inclusive to our employees. We encourage our employees to expand their knowledge base and provide the tools to help them get there. We are always innovating and looking at ways to improve and expand, and we listen to our employees and their ideas. We have an amazing group of very respected Thought Leaders who are always open to mentoring. We consider ourselves great Corporate Citizens which we show through our Women In Technology Program and Aryaka Cares Program as well as others. Our Benefits are World-Class and a flexible work structure to allow you to maximize on your work/life balance. As Aryakans, we are 100% dedicated to being an equal opportunity employer and supporter of Diversity, Inclusion, and Belonging. Third-Party Agency Notice: Aryaka does not accept unsolicited resumes from 3rd party agencies. Should any agency send a resume to any employee within Aryaka without explicit invitation, the resume will be considered a gift, and no fee will be paid. All agencies must have a signed contract from Talent Acquisition management prior to any engagement Show more Show less