Arvi Tech

Job Type: Full-Time Experience Required: Minimum 2–4 years (GEM-specific experience mandatory) Job Description: We are looking for a skilled and experienced GEM Portal Expert who has comprehensive knowledge and mastery of the Government e-Marketplace (GeM) platform. The ideal candidate must have hands-on experience working for businesses or organizations that sell products under the Q2 and Q3 Category, specifically IT equipment and office automation products. Key Responsibilities: ● Manage end-to-end operations on the GEM portal, including product listings, bidding, order processing, invoicing, and payment tracking. ● Ensure accurate and optimized listing of products in the Q2 Category (IT & Office Automation), complying with all GEM guidelines. ● Monitor tenders and bids relevant to the business’s product portfolio and submit competitive, compliant bids. ● Handle buyer communications, including responding to queries, negotiation requests, and order clarifications. ● Stay updated with all GEM policies, procurement norms, and system updates. ● Coordinate with internal departments (sales, logistics, finance) to ensure smooth fulfillment of GEM orders. ● Manage documentation for GEM, such as catalog uploads, OEM authorizations, compliance certificates, and performance reports. ● Resolve issues or disputes arising on the GEM portal, including delivery delays, payments, or technical rejections. ● Generate reports and MIS data related to GEM transactions and performance. Key Requirements: ● Expertise in GEM Portal: Must have in-depth operational knowledge of all features of the GeM portal, including cataloging, bid submission, and order lifecycle. ● Category-Specific Experience: Must have directly handled GEM work for IT equipment and office automation products listed under the Q2 Category. ● Experience: Minimum 2–4 years of dedicated experience working with GEM for a registered seller entity. ● Detail-Oriented: Precision in compliance, documentation, and bid submission.● Communication & Coordination: Strong interpersonal and coordination skills to handle buyers, suppliers, and internal teams. ● Tech-Savvy: Comfortable working with online portals, MS Excel, and digital documentation. Preferred Qualifications: ● ● ● Bachelor’s degree or diploma in Business, Commerce, IT, or a related field. Knowledge of government procurement policies and public sector tendering procedures. Experience in dealing with government departments or PSUs is a strong plus