Arthum is dedicated to financial inclusion at its core, focusing on supporting MSME's/SME's with robust financial partnerships to enhance the economy. This full-time on-site role at Arthum in Ahmedabad is for a Relationship Manager and Relationship Officer. The responsibilities include managing client relationships, understanding financial needs, providing solutions, and ensuring customer satisfaction. Relationship Managers will concentrate on establishing and maintaining strong client relationships, while Relationship Officers will assist in customer interactions and support Relationship Managers. Qualifications required for this role include strong communication and interpersonal skills, financial analysis and risk assessment abilities, customer service and relationship management skills, knowledge of financial products and services, ability to work both in a team and independently, and a Bachelor's degree in Finance, Business Administration, or a related field. Previous experience in banking or financial services is considered a plus.,
Role Overview: As a Relationship Manager or Relationship Officer at Arthum in Ahmedabad, your primary responsibility will be to manage client relationships, understand their financial needs, offer appropriate solutions, and ensure customer satisfaction. Relationship Managers will be focused on establishing and nurturing strong connections with clients, while Relationship Officers will provide support in customer interactions and assist the Relationship Manager in their duties. Key Responsibilities: - Manage client relationships effectively - Understand the financial requirements of clients and provide suitable solutions - Ensure high levels of customer satisfaction - Build and maintain strong relationships with clients (for Relationship Managers) - Assist in customer interactions and support the Relationship Manager (for Relationship Officers) Qualifications Required: - Strong communication and interpersonal skills - Proficiency in financial analysis and risk assessment - Customer service and relationship management capabilities - Knowledge of various financial products and services - Ability to collaborate effectively within a team as well as work independently - Bachelor's degree in Finance, Business Administration, or a related field - Previous experience in banking or financial services would be advantageous,