We are seeking a Hospitality Supervisor to oversee our hospitality team and ensure exceptional guest experiences. Responsibilities include supervising staff, managing daily operations, maintaining high cleanliness and service standards, and resolving guest concerns. The ideal candidate must have excellent communication and leadership skills, along with a strong customer service orientation. Previous experience in hospitality or a related field is preferred. Key Responsibilities: 1. Supervise hospitality staff, including training, scheduling, and performance management. 2. Ensure smooth operation of all hospitality services, including front desk, housekeeping, and food service. 3. Maintain cleanliness and organization throughout the facility, including guest rooms, common areas, and dining areas. 4. Monitor and respond promptly to guest inquiries, requests, and complaints to ensure guest satisfaction. 5. Collaborate with other departments to coordinate guest services and resolve any operational issues. 6. Conduct regular inspections to ensure compliance with safety and cleanliness standards. 7. Assist in developing and implementing policies and procedures to improve efficiency and guest satisfaction. 8. Handle administrative tasks such as inventory management, budgeting, and reporting. 9. Foster a positive work environment by promoting teamwork, morale, and professional development among staff members. 10. Uphold company standards and policies while consistently delivering high-quality service to guests.11. We are seeking candidates who are adaptable and open to occasional travel or relocation for work purposes. As part of our dynamic team, you may be required to undertake assignments in different locations as per project requirements.12. Applicants should be aware that this position may require frequent travel, as an integral part of the job responsibilities." Education Qualifications: High school diploma or equivalent (required) Associate's or Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred) Skills: Strong organizational and multitasking abilities Excellent communication and interpersonal skills Proficiency in basic computer applications (e.g.,Google/ Microsoft Office Suite) Leadership and team management skills Attention to detail and problem-solving abilities Customer service-oriented mindset Ability to handle financial transactions and budgeting Experience: Minimum of 2-3 years of experience in hospitality management or a supervisory role in a guest house, hotel, or similar establishment Experience in managing staff, including hiring, training, and performance evaluation Proven track record of ensuring high standards of cleanliness, maintenance, and guest satisfaction Experience in handling guest complaints and resolving issues efficiently Familiarity with booking systems and property management software. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Provident Fund Experience: total work: 4 years (Required) Work Location: In person
About Casa Melhor : We are a travel tech company that provides high-quality, value-for-money residences to corporations for their employees. We provide employees with a home away from home when they travel for work. Our residences are modern, efficient, highly standardized, fully serviced – and above all homely. Our boutique business residences backed by state-of-the-art reservation and management technology offer an unprecedented level of service from 2-second check-ins, automated booking and data flow to dedicated butlers & instant checkouts. Our goal is to build India's most loved corporate travel brand. We are present across 10 cities in India and have served more than 250,000 guests so far receiving a 5 star rating from 99% of our guests. We work with some of the biggest brands in India like Schlumberger, Delhivery, Ecom Express, Hafele, Bosch, CtrlS, Cameron, Bosch etc. Job Title: Hospitality Supervisor Job Title: Hospitality SupervisorJob Summary: We are looking for a Hospitality Supervisor to lead our team and ensure exceptional guest experiences. This role involves overseeing daily operations, supervising staff, maintaining high service and cleanliness standards, and promptly addressing guest concerns. The ideal candidate will have strong leadership, communication, and customer service skills, along with prior experience in hospitality management. Key Responsibilities: Team Management: Supervise hospitality staff, including hiring, training, scheduling, and performance management. Operations Oversight: Ensure the smooth functioning of front (reservation) desk, housekeeping, and food service operations. Quality & Cleanliness Standards: Maintain cleanliness and organization across guest rooms, common areas, and dining spaces. Guest Relations: Handle guest inquiries, requests, and complaints professionally to ensure satisfaction. Cross-Department Coordination: Collaborate with other teams to resolve operational issues and improve service delivery. Inspections & Compliance: Conduct regular inspections to ensure adherence to safety, hygiene, and service quality standards. Process Improvement: Develop and implement policies and procedures to enhance efficiency and guest satisfaction. Administrative Duties: Manage inventory, budgeting, and reporting tasks. Team Development: Foster a positive work environment that promotes teamwork, morale, and professional growth. Company Standards: Uphold brand policies while consistently delivering outstanding service. Travel & Relocation Flexibility: Be open to occasional travel or relocation as per business requirements. Qualifications & Skills: Education: Associate’s or Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred) Experience: Experience in hospitality management or a supervisory role in a hotel, guest house, or similar establishment Experience in staff management, hiring, training, and performance evaluation Proven ability to maintain high cleanliness, maintenance, and guest satisfaction standards Track record in handling guest complaints and resolving issues effectively Familiarity with booking systems and property management software Skills: Strong organizational and multitasking abilities Excellent communication and interpersonal skills Proficiency in Google/Microsoft Office Suite Leadership and team management skills Attention to detail and problem-solving abilities Customer service-oriented mindset Ability to manage financial transactions and budgeting Salary & Benefits: Salary: ₹35,000 - ₹40,000 per month [depending on experience if any] Travel reimbursement based on Casa Melhor Policy Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Provident Fund Work Location: In person
About Casa Melhor : We are a travel tech company that provides high-quality, value-for-money residences to corporations for their employees. We provide employees with a home away from home when they travel for work. Our residences are modern, efficient, highly standardized, fully serviced – and above all homely. Our boutique business residences backed by state-of-the-art reservation and management technology offer an unprecedented level of service from 2-second check-ins, automated booking and data flow to dedicated butlers & instant checkouts. Our goal is to build India's most loved corporate travel brand. We are present across 10 cities in India and have served more than 250,000 guests so far receiving a 5 star rating from 99% of our guests. We work with some of the biggest brands in India like Schlumberger, Delhivery, Ecom Express, Hafele, Bosch, CtrlS, Cameron, Bosch etc. Job Title: Hospitality Supervisor Job Title: Hospitality SupervisorJob Summary: We are looking for a Hospitality Supervisor to lead our team and ensure exceptional guest experiences. This role involves overseeing daily operations, supervising staff, maintaining high service and cleanliness standards, and promptly addressing guest concerns. The ideal candidate will have strong leadership, communication, and customer service skills, along with prior experience in hospitality management. Key Responsibilities: Team Management: Supervise hospitality staff, including hiring, training, scheduling, and performance management. Operations Oversight: Ensure the smooth functioning of front (reservation) desk, housekeeping, and food service operations. Quality & Cleanliness Standards: Maintain cleanliness and organization across guest rooms, common areas, and dining spaces. Guest Relations: Handle guest inquiries, requests, and complaints professionally to ensure satisfaction. Cross-Department Coordination: Collaborate with other teams to resolve operational issues and improve service delivery. Inspections & Compliance: Conduct regular inspections to ensure adherence to safety, hygiene, and service quality standards. Process Improvement: Develop and implement policies and procedures to enhance efficiency and guest satisfaction. Administrative Duties: Manage inventory, budgeting, and reporting tasks. Team Development: Foster a positive work environment that promotes teamwork, morale, and professional growth. Company Standards: Uphold brand policies while consistently delivering outstanding service. Travel & Relocation Flexibility: Be open to occasional travel or relocation as per business requirements. Qualifications & Skills: Education: Associate’s or Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred) Experience: Experience in hospitality management or a supervisory role in a hotel, guest house, or similar establishment Experience in staff management, hiring, training, and performance evaluation Proven ability to maintain high cleanliness, maintenance, and guest satisfaction standards Track record in handling guest complaints and resolving issues effectively Familiarity with booking systems and property management software Skills: Strong organizational and multitasking abilities Excellent communication and interpersonal skills Proficiency in Google/Microsoft Office Suite Leadership and team management skills Attention to detail and problem-solving abilities Customer service-oriented mindset Ability to manage financial transactions and budgeting Salary & Benefits: Salary: ₹35,000 - ₹40,000 per month [depending on experience if any] Travel reimbursement based on Casa Melhor Policy Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Provident Fund Work Location: In person