Company Description Arsh Travel Pvt Ltd, based in Ranchi, is a well-established travel agency offering a wide range of services such as travel bookings, tour packages, and customized itineraries for both domestic and international travel. The agency is renowned for its customer satisfaction and personalized service, specializing in organizing group tours, adventure trips, and family vacations. Additionally, they provide assistance with hotel bookings and transportation, ensuring a seamless travel experience for their clients. Role Description This is a full-time hybrid role for a Telecaller at Arsh Travel Pvt Ltd. The Telecaller will be responsible for handling inbound and outbound calls, providing information about travel packages, assisting clients with bookings, and addressing customer inquiries and concerns. Additional tasks include maintaining records of customer interactions, following up with potential leads, and ensuring high levels of customer satisfaction. The role is located in Ranchi but allows for some work from home flexibility. Qualifications Excellent communication and interpersonal skills Ability to manage inbound and outbound calls effectively Experience in assisting clients with travel bookings and providing detailed information about travel services Strong organizational skills and attention to detail Proficient in using CRM software and maintaining accurate records Customer-focused attitude with a high level of patience and empathy Ability to work independently and in a team Previous experience in the travel industry is a plus High school diploma or equivalent; additional qualifications in travel and tourism are advantageous
Job Description: Arsh Travel Pvt Ltd, a travel agency based in Ranchi, is seeking a full-time Human Resources Executive to join their team. As a Human Resources Executive, you will be responsible for managing HR operations, developing HR policies, and handling employee relations. Your role will involve overseeing recruitment processes, conducting employee onboarding, ensuring compliance with labor laws, and addressing employee grievances. Additionally, you will maintain employee records and contribute to promoting a positive workplace culture. Key Responsibilities: - Manage HR operations and develop HR policies - Oversee recruitment processes and conduct employee onboarding - Ensure compliance with labor laws and address employee grievances - Maintain employee records and promote a positive workplace culture Qualifications: - Strong skills in HR Management and HR Operations - Experience with Employee Relations and HR Policies - Comprehensive understanding of Human Resources (HR) practices - Excellent communication and interpersonal skills - Ability to work both independently and as part of a team - Experience in the travel industry is a plus - Bachelor's degree in Human Resources, Business Administration, or a related field,
Role Overview: You will be working as a full-time Human Resources Executive at Arsh Travel Pvt Ltd in Ranchi, with the flexibility of some work-from-home arrangements. Your main responsibilities will include managing HR operations, developing and implementing HR policies, and handling employee relations. Your day-to-day tasks will involve overseeing recruitment processes, conducting employee onboarding, ensuring compliance with labor laws, and addressing employee grievances and concerns. Additionally, you will be responsible for maintaining employee records and fostering a positive workplace culture. Key Responsibilities: - Manage HR operations effectively - Develop and implement HR policies - Handle employee relations professionally - Oversee recruitment processes - Conduct employee onboarding - Ensure compliance with labor laws - Address employee grievances and concerns - Maintain employee records accurately - Promote a positive workplace culture Qualification Required: - Strong skills in HR Management and HR Operations - Experience with Employee Relations and HR Policies - Comprehensive understanding of Human Resources (HR) practices - Excellent communication and interpersonal skills - Ability to work both independently and as part of a team - Experience in the travel industry is a plus - Bachelor's degree in Human Resources, Business Administration, or a related field,