Area Manager - in Telecom Operations

Job Location -1. AT VIKHROLI

2. AT MALAD

Work Schedule: In Rotational Shift

Job Description Summary

1. Own the maintenance plan for the assigned area and allocate responsibilities across O&M engineers, FRT, civil and patrolling teams.

2. Review open TTs, incident severity, ageing and restoration progress, and intervene where service timelines are at risk.

3. Check daily planning against actual closures, identify blockers and reallocate resources through the authorised process.

4. Review RCA and repeat-cut locations, assign corrective actions and verify whether the actions reduce recurrence.

5. Plan route inspections and preventive maintenance covering aerial sections, ducts, chambers, joints and vulnerable crossings.

6. Coordinate approved route protection, shifting and underground-conversion work, including access and permission dependencies.

7. Maintain professional coordination with clients, utility contractors and authorised municipal or local stakeholders for network protection.

8. Check manpower, vehicle, tool and material readiness, and escalate shortages that affect area coverage or restoration.

9. Supervise contractor quality and productivity, and verify work quantities and records within the assigned authority.

10. Ensure testing, closure evidence, fibre records and as-built updates are complete and available to NOC and GIS.

11. Coach field supervisors and engineers, reinforce safe working practices and coordinate people issues with HR.

12. Submit area performance reports, client commitments and unresolved risks to the senior O&M management team.

Pay: ₹58,000.00 - ₹61,000.00 per month

Application Question(s):

• Do you have hands-on experience owning area maintenance plans and allocating responsibilities across O&M engineers, Field Repair Teams (FRTs), civil, and patrolling teams?
• Are you experienced in reviewing open Trouble Tickets (TTs), tracking incident severity, managing restoration progress, and intervening when service timelines are at risk?
• Do you have a track record of reviewing RCA and repeat-cut locations, assigning corrective actions, and verifying their effectiveness in reducing future failures?
• Are you experienced in supervising contractor quality, tracking productivity, and verifying work quantities and records within your authority
• Have you previously coordinated with clients, utility contractors, and municipal or local stakeholders for network protection, route shifting, and permission dependencies?
• What measures do you take to ensure that testing data, closure evidence, fibre records, and as-built updates are accurately completed and handed over to the NOC and GIS teams?
• This role requires coaching field supervisors and engineers while reinforcing safe working practices and coordinating people issues with HR.Are you ok with this?
• How do you structure area performance reports, track unresolved risks, and communicate critical client commitments to senior O&M management?

Work Location: In person