4 - 9 years
Posted:15 hours ago
Lead and develop a team of collections executive.
Drive collection efficiency and recovery performance.
Monitor delinquency trends and portfolio health.
Ensure timely resolution of overdue and high-risk accounts.
Coordinate with Legal, Operations and Business Teams.
Drive compliance with collection processes and company policies.
Manage escalated customer cases professionally.
Improve portfolio quality and collection productivity.
Graduate in any discipline.
4-7 Years of experience in collection, Recovery, Banking, NBFC, Financial Services, or related field operations.
Proven experience in team handling and collection portfolio management.
Strong understanding of recovery processes and delinquency management.
Willingness to travel extensively across the assigned area.
Collection Management
Recovery operations
Team Leadership
Portfolio Management
Delinquency management.
Negotiation
Stakeholder Management
Customer Resolution
Work from Office
Full Time
Mahindra Finance
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