Technical Project Manager Responsibilities for Integration Projects I. Project Management Project Planning: Develop detailed project plans for integration projects like inbound data integration including timelines, resource allocation, and success metrics/criteria. Requirement Gathering: Collaborate with internal stakeholders (e.g., engineering, customer success) and external partners (e.g., data providers, customers) to gather and document clear requirements for each project. Business Testing and Validation: Oversee the testing and validation of inbound data upgrades, ensuring that changes do not negatively impact existing functionalities or data quality. Implementation and Rollout: Manage the implementation and rollout of integration projects by coordinating with relevant teams and communicating changes to stakeholders. Monitoring and Support: Monitor the performance of upgraded data feeds, provide support to internal teams and customers, and address any issues that arise. Stakeholder Communication: Communicate effectively & collaboratively with all internal & external stakeholders from different cross-functional teams, throughout the project lifecycle, ensuring alignment on goals, timelines, and expectations. Customer Engagement: Engage with customers to understand their requirements and preferences, and incorporate their feedback into a requirement document. II. Documentation Process Documentation: Document all processes related to integrations, including data mapping, quality checks, and error resolution procedures. Data Dictionaries: Create and maintain comprehensive data dictionaries for data feeds/elements and validation rules. Release Notes: Prepare detailed release notes for each inbound data upgrade, outlining changes, impacts, and any required actions for customers or internal teams. Knowledge Base: Contribute to the development and maintenance of a knowledge base for inbound data, providing answers to frequently asked questions and troubleshooting guides. III. Impact Assessment Data Quality Metrics: Define and track key data quality metrics to measure the impact of inbound data upgrades on data accuracy, completeness, and consistency. Product Performance: Assess the impact of inbound data upgrades on the performance of Cozeva's products and features, identifying any areas for improvement. Customer Satisfaction: Monitor customer satisfaction with inbound data upgrades, gathering feedback and addressing any concerns. ROI Analysis: Conduct ROI analysis to evaluate the financial impact of inbound data upgrades, considering factors such as improved efficiency, reduced costs, and increased revenue. Required Skills & Experience: Over all experience 0 - 5 years Project Management (Agile & Waterfall) Impact Assessment & Risk Mitigation Familiar with SDLC Good written and spoken communication (internal & external) skills Knowledge on Business Analysis & Data Analysis Good documentation skills Exposure/Experience on Health Care domain and data will be added advantage Soft Skills: Open to challenges and take ownership Able to handle conflict of situations Flexible working in versatile environment Customer focused
